TCM1000587 - How to check if the Award Declaration has been received and how it was made

Step 1

On the ‘Function Menu’

select ‘In Year Finalisation’ on the toolbar
select ‘View In Year S17 Details’ from the options available. You will be taken to the ‘Key Entry Data - In Year S17 Notices’ screen
enter the customer’s NINO
select ‘OK’.

If you are taken to the ‘Select individual’ screen

select the relevant individual
select ‘OK’. You will be taken to the ‘View In Year Section 17 - Current Position’ screen, go to Step 2.

If you are taken to the ‘Select Household’ screen

select the relevant household
select ‘OK’. You will be taken to the ‘View In Year Section 17 - Current Position’ screen, go to Step 2.

Note: If the ‘View In year Section 17 - Current Signals’ screen displays, select ‘Cancel’.

If you are taken straight to ‘View In Year Section 17 - Current Position’ screen, go to Step 2.

If you need to check how the declaration was made, go to Step 3.

In View In Year Section 17 - ‘Current Position’ screen

the Award Declaration will have been received if there is a date in the ‘Declarations’ box.

Note: If the ‘Declarations’ box is blank the Declaration has not been returned by the customer.

In View In Year Section 17 - ‘Current Position’ screen

select the declaration and select ‘Details’.
make a note of the ‘Method’ (telephone or paper) from the ‘Capture’ box on the right hand side.