TCM1000581 - How to check which customer has returned an Award Declaration

Step 1

On the ‘Function Menu’

  • select ‘In Year Finalisation’ on the toolbar
  • select ‘View In Year S17 Details’ from the options available. You will be taken to the ‘Key Entry Data - In Year S17 Notices’ screen
  • enter the customer’s NINO
  • select ‘OK’. You will be taken to the ‘View In Year Section 17 - Current Position’ screen
  • go to Step 2.

If you are taken to the ‘Select individual’ screen

  • select the relevant individual
  • select ‘OK’. You will be taken to the ‘View In Year Section 17 - Current Position’ screen
  • go to Step 2.

If you are taken to the ‘Select Household’ screen

  • select the relevant household
  • select ‘OK’. You will be taken to the ‘View In Year Section 17 - Current Position’ screen
  • go to Step 2.

If you go straight to the ‘View In Year Section 17 - Current Position’ screen, go to Step 2.

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Step 2

Note: If the ‘View In year Section 17 - Current Signals’ screen displays, select ‘Cancel’.

  • select the ‘Details’ box in the ‘Declarations’ field

Note: If the ‘Declarations’ field is blank no declaration has been returned.

Note: If there is more than one declaration for the relevant year you must check all declarations.

  • check the ‘Signed’ box in the ‘Applicant’ field has been ticked for either applicant 1 or applicant 2.