TCM1000557 - How to ‘Enter Account Details’ on the National Direct Debit System (NDDS)

Version 1.0

Changes to previous version - new guidance

Step 1

To enter Account Details

• enter the name of the account holder exactly as it appears on the customer’s bank statement or cheque book in the ‘Account Name’ field

Note: Only UK Bank or Building Society accounts can be used in NDDS

• enter the Bank or Building Society account number in the ‘Account Number’ field

Note: This must consist of at least 8 numeric characters. If the account number is less than 8 numeric characters, enter a leading zero

• enter the branch sort code in the ‘Sort Code’ field

Note: There is no auto tab between these fields. Please ensure that you tab the cursor to the correct field

Note: The ‘Creation Channel’ field is defaulted to ‘Telephone’. Leave it defaulted to this option