TCM1000556 - How to ‘Amend Account Name Details’ on the National Direct Debit System (NDDS)

Version 1.0

Changes to previous version - new guidance

Step 1

To amend the Account Name Details

• select ‘Amend DDI’. The ‘Amend Direct Debit Instruction’ screen will display
• enter the amended details in the ‘Account Name’ field
• confirm with the customer that the details are correct
• select ‘Save’. You will be taken to the ‘DDI Details’ screen