TCM1000513 - How to remove a child’s date of birth from a pre-award claim

Version 1.0

Changes to previous version - new guidance.

Step 1

On the ‘Function Menu’

• select ‘Application’ on the toolbar
• select ‘Capture Current’ from the options available. You’ll be taken to the ‘Key Entry Data’ screen
• enter the customer’s NINO
• select ‘OK’
• select ‘Ch’. You’ll be taken to the ‘Children’ screen

Note: You must make a note of the date of birth that you’re removing and the child they belong to.

• select the relevant child. You’ll be taken to the ‘Amend Child Details’ screen
• select ‘OK’
• when the message ‘No Date of Birth present. This field must be completed. Do you wish to proceed?’ displays, select ‘Yes’.

Note: If you need to remove more than one child’s date of birth, repeat this step for each child’s date of birth.