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HMRC internal manual

Tax Credits Manual

How to access the HMRC fax template

Version 1.0

Changes to previous version - new guidance.

Step 1

Access the HMRC Intranet Homepage

  • select ‘How do I?’ on the toolbar
  • select ‘Get communications help’ from the left hand column
  • select ‘Resources and templates’ from the left hand column. You’ll be taken to the page
  • select ‘Fax’ under ‘How do you want to talk to your customer?’. You will be taken to a section called ‘’Fax templates and helpcards’
  • select ‘Standard fax Dual’
  • select ‘Open’
  • you’ve opened the HMRC fax template.