TCM1000503 - How to establish if a PY and / or PY - 1 income is required
Version 1.0
Changes to previous version - new guidance.
Step 1
- On the ‘Function Menu’
- select ‘Renewal’ on the toolbar
- select ‘View S17 Details’ from the options available. You will be taken to the ‘Key Entry Data’ screen
- enter the customer’s NINO
- select the ‘All’ checkbox
- select ‘OK’
If you are taken to the ‘Select Household’ screen
- select the relevant claim to highlight
- select ‘OK’
- you will be taken to the ‘Select S17 Period’ screen
- go to Step 2.
If you are taken to the ‘Select S17 Period’ screen, go to Step 2.
Step 2
- On the ‘Select S17 Period’ screen
- select the relevant award to highlight
- select ‘OK’. You will be taken to the ‘View S17 Current Position’ screen
Note: if the signals box displays, select ‘Cancel’
- select the ‘Details’ box under the ‘Declarations’ field
- check if income for PY and PY-1 has been requested