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HMRC internal manual

Tax Credits Manual

From
HM Revenue & Customs
Updated
, see all updates

How to check for manual payments and enter them on the Calculation sheet

Step 1

On the ‘Function Menu’

  • select ‘Application’ on the toolbar
  • select ‘View’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select ‘OK’. You will be taken to the ‘Select Application Version’ screen
  • go to .

Step 2

If the entry in the ‘Version Status’ column is ‘Awaiting Award’, ‘Partially Captured’ or ‘Rejected’

  • select the latest claim version
  • select ‘OK’
  • select ‘Navigation’ on the toolbar
  • select ‘Application Information’ from the options available. You will be taken to the ‘Application Information’ screen
  • check through all the messages looking for records of manual payments made in the relevant award period
  • go to .

If the entry in the ‘Version Status’ column of the latest claim version is anything else, go to .

Step 3

If there are records of manual payments being made in the relevant award period

  • enter the details in the ‘Manual payments issued so far’ table at section 3 of the ‘Calculation’ sheet, splitting the total amount between WTC and CTC as appropriate

Note: If the split between WTC and CTC is not recorded, work out the percentage of the total award for each tax credit and apportion the manual payment accordingly (tax credit award divided by the total award multiplied by 100).

  • return to the guidance you were previously following.

If there aren’t any records of manual payments being made in the relevant award period, return to the guidance you were previously following.

Step 4

Go back to the ‘Function Menu’

  • select ‘Household’ on the toolbar
  • select ‘View Notes’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the ‘All’ checkbox
  • select ‘OK’. You will be taken to the ‘View Household Notes’ screen
  • check through all the messages recorded in the relevant award period looking for records of any manual payments that have been made
  • go to .

Step 5

If there are records of manual payments being made

  • enter the details in the ‘Manual payments issued so far’ table at section 3 of the ‘Calculation’ sheet, splitting the total amount between WTC and CTC as appropriate

Note: If the split between WTC and CTC is not recorded, work out the percentage of the total award for each tax credit and apportion the manual payment accordingly (tax credit award divided by the total award multiplied by 100).

  • select ‘Cancel’. You will be taken back to the ‘View Award Period Summary’ screen
  • select ‘Postings’. You will be taken to the ‘View Award Period Postings’ screen
  • check through the postings for the following ‘Posting Types’ and ‘Descriptions’

    • GPOW - Giro Payment Out for WTC
    • GPOC - Giro Payment Out for CTC
    • GPOM - Giro Payment Out for Multiple
    • BPOW (BACS Payment Out for WTC)
    • BPOC (BACS Payment Out for CTC)
    • BPOM (BACS Payment Out Multiple)

    Note: A user requested payment will also show as BPOW, BPOC, BPOM, GPOW, GPOC or GPOM. You must use function ‘View Household Notes’ against these posting types to check if they are a user requested payment.

    • MGPW - Manual Giro Payment WTC
    • MGPC - Manual Giro Payment CTC
    • MGPM - Manual Giro Payment Multiple

    Note: For GPOM, BPOM or MGPM postings, double click on the posting. You will be taken to ‘Details’ screen. Note the breakdown between WTC and CTC. Use these instead of the apportioned split, if calculated that way (see the Note above).

    Note: A user requested payment will be paid by BACS from April 2011 where account details are available in function ‘Amend Application’.

  • where there are manual payment postings, go to .

If there aren’t any records of manual payments being made, return to the guidance you were previously following.

Step 6

For each equivalent manual payment recorded in the ‘Manual payments issued so far’ table at section 3 of the ‘Calculation’ sheet

  • select ‘Yes’ in the ‘Posted’ column

Note: The total of all the manual payments that are not posted will be automatically calculated and entered in the ‘Total’ box in the ‘Manual payments issued to [date]’ table at section 3 of the ‘Calculation’ sheet.

  • return to the guidance you were previously following.