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HMRC internal manual

Tax Credits Manual

HM Revenue & Customs
, see all updates

How to access function User Requested Payment

Version 1.0

Changes to previous version - new guidance.

Step 1

On the ‘Function Menu’

  • select ‘Payments’ on the toolbar
  • select ‘User Requested Payment’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the ‘Latest’ checkbox

Note: A user requested payment can’t be used for awards earlier than the current year award.

  • select ‘OK’. You will be taken to the ‘User Requested Payment - Signals’ screen
  • return to the guidance you were previously following.