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HMRC internal manual

Tax Credits Manual

How to trace an individual using 'Trace Citizen'

Step 1

On the ‘Function Menu’

  • select ‘Application’ on the toolbar
  • select ‘Trace Citizen’ from the options available
  • enter a minimum of two of the following

    • postcode
    • surname
    • first line of address
    • date of birth
  • select ‘Search’.

Note: The computer will search the HM Revenue & Customs (HMRC) databases to try and match the details with an individual.