TCM1000437 - How to check for the date a household breakdown was applied

Version 1.0

Changes to previous version - new guidance.

Step 1

On the ‘Function Menu’

• select ‘Award’ on the toolbar
• select ‘View’ from the options available. You’ll be taken to the ‘Key Entry Data’ screen
• enter the customer’s NINO
• select the ‘All’ checkbox
• select ‘OK’. You’ll be taken to the ‘Select Award’ screen
• select the award version that has the same date in the ‘Award End Date’ column as the date the household breakdown happened
• select ‘OK’. You’ll be taken to the ‘Award Summary’ screen
• select ‘Navigation’ on the toolbar
• select ‘View Application’ from the options available. You’ll be taken to the ‘Application Summary’
• in the ‘Application’ field, the date the household breakdown was applied will be shown in the ‘Date Received’ field.