How to check which payment method has been used
Changes to previous version - new guidance.
On the ‘Function Menu’
- select ‘Household’ on the toolbar
- select ‘View Account’ from the options available. You will be taken to the ‘Key Entry Data’ screen
- enter the customer’s NINO
- select the ‘All’ checkbox
- select the ‘Payment Schedule’ checkbox
- select ‘OK’.
If you’re taken to the ‘Select Award’ screen
- select the relevant award
- select ‘OK’. You will be taken to the ‘View Direct Payment Schedule’ screen
- go to .
If you’re taken straight to the ‘View Direct Payment Schedule’ screen, go to .
On the ‘View Direct Payment Schedule’ screen, note the payment method from the ‘Payment Method’ column. This is the method we have used to pay the customer their tax credits.