How to make sure form TC241 is fully completed
Changes to previous version - new guidance.
On the TC241 ‘Request to replace a missing payment’ form
- all fields on questions 1 to 3 under the ‘Your details’ section should be fully completed
- all fields on questions 4 to 13 under the ‘Payment details’ section should be fully completed
Note: The customer must provide the due date and amount of each missing payment.
Note: The customer must provide the date and amount of the last payment they received.
the ‘Declaration’ field should be completed with the
- payee signature
- payee name
- daytime phone number
- daytime fax number, if applicable.