TCM1000403 - How to check if the Compliance Terminated signal is set
Version 1.0
Changes to previous version - new guidance.
Step 1
On the ‘Function Menu’
- select ‘Application’ on the toolbar
- select ‘View’ from the options available. You’ll be taken to the ‘Key Entry Data - Applicant’ screen
- enter the customer’s NINO
- select the ‘Latest’ checkbox
- select ‘OK’.
If you’re taken to the ‘Select Individual’ screen
- select the relevant claim
- select ‘OK’. You’ll be taken to the ‘Application Summary’ screen
- go to Step 2.
If you’re taken to the ‘Select Application’ screen
- select the relevant claim
- select ‘OK’. You’ll be taken to the ‘Application Summary’ screen
- go to Step 2.
If you’re taken straight to the ‘Application Summary’ screen, go to Step 2.
Step 2
On the ‘Application Summary’ screen, the ‘Compliance Terminated’ signal will be set if the ‘Compliance Terminated’ message displays.