TCM1000360 - How to use View Household Account to obtain the total amount paid

Step 1

On the ‘Function Menu’

• select ‘Household’ on the toolbar
• select ‘View Account’ from the options available. You’ll be taken to the ‘Key Entry Data Applicant’ screen
• enter customers NINO
• select the ‘All’ checkbox
• select ‘OK’.

If you are taken straight to the ‘Select Award’ screen 

• select the relevant award
• select ‘OK’. You’ll be taken to the ‘View Award Period Summary - Household’ screen
• go to Step 2.

If you are taken straight to the ‘View Award Period Summary - Household’ screen, go to Step 2.

Step 2

On the ‘View Award Period Summary - Household’ screen

• make a note of the total amounts paid for CTC and/or total amounts for WTC.