TCM1000358 - How to identify the award start date

Step 1

On the ‘Function Menu’

  • select ‘Application’ on the toolbar
  • select ‘View’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
  • enter the customer’s NINO
  • select the ‘period’ checkbox and enter the appropriate tax year in the period box (06-04-ccyy)
  • select ‘OK’.

If you are taken to the ‘Select Application’ screen

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Application Summary’ screen
  • go to Step 2.

If you are taken to the ‘Select Application Version’ screen

  • select the relevant version
  • select ‘OK’. You will be taken to the ‘Application Summary’ screen
  • go to Step 2.

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Step 2

On the ‘Application Summary’ screen

  • Make a note of the payment start date.