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HMRC internal manual

Tax Credits Manual

How to remove a child or young person from a pre-award claim

Version 2.0

Changes to previous version - amended guidance. Multiple amendments made

Step 1

On the ‘Function Menu’

  • select ‘Application’ on the toolbar
  • select ‘Capture Current’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select ‘OK’
  • on the toolbar select ‘CH’, you will be taken to the ‘Children’ screen.

Note: You will have to decide if you need to keep a record of the children you are removing. For example, if you are dealing with a complex or compliance case.

If you need to keep a record of the child or young person you are removing from the claim, go to Step 2.

If you don’t need to keep a record of the child or young person you are removing from the claim, go to Step 3.

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Step 2

To keep a record of the child or young person you are removing from the claim

  • copy the screen

Note: On the keyboard this can be done by using the ‘Alt’ and the ‘PrtSc’ keys together to paste the image onto a Word document.

  • print the page and keep the print with the manual file
  • go to Step 3.

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Step 3

Check for childcare

  • on the ‘Children’ screen highlight the relevant child
  • select ‘Edit’ on the top toolbar
  • select ‘Amend’ from the options available, you will be taken to the ‘Amend Child Details’ screen
  • check if the ‘In Childcare’ box is ticked.

If the ‘In Childcare’ box isn’t ticked 

  • select the ‘Cancel’ button
  • go to Step 4.

If the ‘In Childcare’ box is ticked and you removing the only child on the claim

  • select ‘Cancel’
  • go to Step 4.

If the ‘In Childcare’ box is ticked and there are other children on the claim

  • update Application Notes that childcare charges applied to this child or contact the customer to obtain a revised amount for childcare charges if the guidance you have been following tells you to
  • select ‘Cancel’
  • go to Step 4.

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Step 4

To remove the child or young person from the claim

  • on the ‘Children’ screen highlight the relevant child or young person
  • select ‘Edit’ on the top toolbar
  • select ‘Delete’ from the options
  • select ‘yes’ in the message box
  • where you need to remove more than one child or young person from the claim repeat the above actions for each child or young person you wish to remove
  • where you remove all the children or young persons on the claim and there is a Child Benefit number present this must be deleted
  • select ‘Sm’ on the toolbar
  • on the summary screen put a note in the ‘Application Notes’ field recording your action
  • select ‘OK’
  • where the message ‘Application will be processed. Do you wish to Proceed’ is displayed, select the ‘Proceed’ button.