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HMRC internal manual

Tax Credits Manual

From
HM Revenue & Customs
Updated
, see all updates

How to set the child responsibility include from date on a pre-award failed claim

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Worklist’ on the toolbar
  • select ‘Maintain’ from the options available. You will be taken to the ‘Maintain ‘Worklist’ screen
  • select ‘Verification Failures’ from the ‘Worklist Type’ field
  • select the relevant MU number provided by your manager in the ‘Management Unit’ field. All the work items for that MU and work list will be displayed
  • select the relevant work list item
  • select ‘File’ on the toolbar
  • select ‘Next Function’ from the options available. You will be taken to the ‘Work Management - Select Next Function’ screen
  • select ‘Manage Ver Failures’
  • select ‘OK’. You will be taken to the ‘Manage Verification Failures’ screen
  • select ‘Navigate’ on the toolbar
  • select ‘Amend Application Correction’ from the options available. You will be taken to the ‘Applicant’ screen
  • select ‘Ch’ on the toolbar. You will be taken to the ‘Children’ screen
  • select the relevant child or young person
  • select ‘Amend’. You will be taken to the ‘Amend Child Details’ screen
  • amend the date in the ‘Responsibility Start Date’ field to the date you have calculated responsibility to start from
  • select ‘OK’. You have set the child responsibility include from date on the pre-award failed claim.