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HMRC internal manual

Tax Credits Manual

From
HM Revenue & Customs
Updated
, see all updates

How to access view award to compare the elements on the current award version to the previous award version

Version 1.0

Changes to previous version - new guidance

Step 1

Note: If you receive an error message informing you that you’re denied access to details for that customer, follow the guidance in TCM0068160 

On the ‘Function menu’

  • select ‘Award’ on the toolbar
  • select ‘View’. You will be taken to the key entry data screen
  • enter the customer’s NINO
  • select ‘Latest’
  • select ‘OK’. You will be taken to the ‘View Award Summary’ screen
  • select ‘View Calculations’. You will be taken to the ‘View Calculations - Sterling’ screen
  • select ‘View Elements’. You will be taken to the ‘View Elements - Sterling’ screen
  • make a note of the elements that are currently in payment to the customer
  • select ‘Cancel’ three times to return to the key entry data screen
  • select the ‘All’ checkbox
  • select ‘OK’, and in the ‘Select Award’ screen
  • select the previous award version from the one you’ve just viewed
  • select ‘View Calculation’. You will be taken to the ‘View Calculations - Sterling’ screen
  • select ‘View Elements’. You will be taken to the View Elements - Sterling’ screen
  • compare the details of the previous award against the new award version.