Beta This part of GOV.UK is being rebuilt – find out what this means

HMRC internal manual

Tax Credits Manual

How to access view award to compare the elements on the current award version to the previous award version

Version 1.0

Changes to previous version - new guidance

Step 1

Note: If you receive an error message informing you that you’re denied access to details for that customer, follow the guidance in TCM0068160 

On the ‘Function menu’

  • select ‘Award’ on the toolbar
  • select ‘View’. You will be taken to the key entry data screen
  • enter the customer’s NINO
  • select ‘Latest’
  • select ‘OK’. You will be taken to the ‘View Award Summary’ screen
  • select ‘View Calculations’. You will be taken to the ‘View Calculations - Sterling’ screen
  • select ‘View Elements’. You will be taken to the ‘View Elements - Sterling’ screen
  • make a note of the elements that are currently in payment to the customer
  • select ‘Cancel’ three times to return to the key entry data screen
  • select the ‘All’ checkbox
  • select ‘OK’, and in the ‘Select Award’ screen
  • select the previous award version from the one you’ve just viewed
  • select ‘View Calculation’. You will be taken to the ‘View Calculations - Sterling’ screen
  • select ‘View Elements’. You will be taken to the View Elements - Sterling’ screen
  • compare the details of the previous award against the new award version.