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HMRC internal manual

Tax Credits Manual

How to check if there has been a change of circumstances

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Application’ on the toolbar
  • select ‘View’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
  • enter the customer’s NINO
  • select the ‘All’ checkbox
  • select ‘OK’.

If you are taken to the ‘Select Application’ screen

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Select Application Version’ screen
  • go to Step 2.

If you are taken straight to the ‘Select Application Version’ screen, go to Step 2.

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Step 2

On the ‘Select Application Version’ screen, a date in the ‘Received Date’ column will show the date of the latest change of circumstances.