TCM1000245 - How to check the start and end dates of child responsibility

Step 1

On the ‘Function Menu’

• select ‘Application’ on the toolbar
• select ‘Correction’ or ‘Change of circumstances’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
• enter the customer’s NINO
• select the ‘All’ checkbox (you may have to select the relevant claim)
• select ‘OK’. You will be taken to the ‘Application Details’ screen
• select ‘History’ on the toolbar.
• select ‘UK National’
  Note: The UK National Pop Up box shows the payment start date of the award.
• select ‘Cancel’
• select ‘Ch’ on the toolbar.
• select the relevant child or young person
• select ‘Correction’
• select ‘Responsibility History’ tickbox
• select ‘History’
• the dates of responsibility for the child or young person will be shown in the ‘Start Date’, ‘Include From’ and ‘End Date’ columns.