TCM1000235 - How to authorise or reject a four-week run-on entitlement

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Payments’ on the toolbar
  • select ‘User Requested Payment’ from the options available.

If the ‘User Requested Payment - Signals’ screen displays

  • select ‘Cancel’. You will be taken back to the ‘User Requested Payment’ screen
  • go to Step 2.

If you are taken straight to the ‘User Requested Payment’ screen, go to Step 2.

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Step 2

On the ‘User Requested Payment’ screen

  • select the relevant request
  • select ‘Details’. You will be taken to the ‘User Requested Payment Details’ screen

  • check whether the following details are correct

    • the Working Tax Credit amount in the ‘WTC Amount’ field
    • the ‘Remission’ checkbox is selected or not selected, as appropriate
    • the reason for the payment is either ‘4WRO’ or ‘4WRO Finalisation’ in the ‘Reason for Payment’ field, as appropriate
    • the person who will receive the payment in the ‘Payment Recipient’ field
    • the correct four-week run-on period is shown.

If the checked details are correct

  • select ‘Authorise’ to authorise the user requested payment
  • when the message ‘You are about to authorise a payment request’ displays, select ‘OK’. You have authorised the four-week run-on entitlement.

Note: If you do not want to authorise the four-week run-on entitlement, select ‘Cancel’.

If the checked details are not correct

  • select ‘Inappropriate Payments’ in the ‘Reason for Rejection’ field
  • select ‘Reject’ to reject the user requested payment
  • when the message ‘You are about to reject a payment request’ displays, select ‘OK’. You have rejected the four-week run-on entitlement.

Note: If you do not want to reject the four-week run-on entitlement, select ‘Cancel’.