TCM1000221 - How to access function make or cancel remission

Step 1

On the ‘Function Menu’

• select ‘Payments’
• select ‘Make Remission’ from the options available to you
• enter the customer’s NINO
• select the ‘All’ checkbox
• select ‘Ok’. You will be taken to the ‘Select Award’ screen
• select the award that you want to make or cancel the remission
• select ‘Ok’, you will be taken to the ‘Account Summary’ screen.