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HMRC internal manual

Tax Credits Manual

How to access function make or cancel remission

Step 1

On the ‘Function Menu’

  • select ‘Payments’
  • select ‘Make Remission’ from the options available to you
  • enter the customer’s NINO
  • select the ‘All’ checkbox
  • select ‘Ok’. You will be taken to the ‘Select Award’ screen
  • select the award that you want to make or cancel the remission
  • select ‘Ok’, you will be taken to the ‘Account Summary’ screen.