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HMRC internal manual

Tax Credits Manual

From
HM Revenue & Customs
Updated
, see all updates

How to enter a disability start date for a child or young person for the first time

Step 1

On the ‘Function Menu’

  • select ‘Application’ on the toolbar

Note: If you are awarding disability benefits for PY use ‘Correction’ to input the disability start date.

Note: If you are correcting the disability start already held use ‘Correction’.

Note: If you are awarding disability benefits for CY select ‘Change of Circumstances’.

  • enter the customer’s NINO
  • select the ‘All’ checkbox
  • select ‘OK’.

If you are taken to the ‘Select Household’ screen,

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen
  • go to .

If you are taken to the ‘Select Application’ screen,

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen
  • go to .

If you are taken straight to the ‘Applicant Details’ screen, go to .

Step 2

On the ‘Applicant Details’ screen

  • select ‘Ch’ on the toolbar. You will be taken to the ‘Child Details’ screen
  • select the child who has been awarded the disability benefit
  • enter the actual date the child was awarded the disability benefit in the ‘Disabled Start Date’ field

Note: If the child or young person has been awarded the Higher Care Component (HCC) you must also enter the award date in the ‘DLA (HCC) Start Date’ field.

Note: if you are working a visual impairment case you must enter the date the child registered as visually impaired in the disability start date field.

If the one-month restriction message displays and the customer notified us of the award of the disability within one month of their award notice, go to .

If the one-month restriction message displays and the customer failed to notify us of the award of the disability within one month of their award notice, go to .

If you are working a Pre Award case, go to .

Step 3

  • select the ‘History’ checkbox
  • select ‘History’. You will be taken to the ‘History’ screen
  • select the appropriate record
  • select ‘Change’. You will be taken to the ‘Change’ screen
  • change the date in the ‘Include From’ field to the same date as the date in the ‘Start Date’ field
  • select ‘OK’. You will be taken back to the ‘History’ screen
  • select ‘OK’. You will be taken back to the ‘Correction Child’ screen
  • select ‘OK’ . You will be taken back to the ‘Child Details’ screen
  • select ‘OK’
  • you will be taken to the ‘Amend Finish’ screen
  • complete the ‘Amend Finish’ screen at this point, return to the guidance you were previously following.

Step 4

  • select the ‘History’ checkbox
  • select ‘History’. You will be taken to the ‘History’ screen
  • select the appropriate record
  • select ‘Change’. You will be taken to the ‘Change’ screen
  • change the date in the Include From’ field to one month back from the date of notification obtained from

    • ADD

    Or

    • the customer

    Or

    • DWP
  • select ‘OK’. You will be taken back to the ‘History’ screen
  • select ‘OK’. You will be taken back to the ‘Correction Child’ screen
  • select ‘OK’ . You will be taken back to the ‘Child Details’ screen
  • select ‘OK’
  • you will be taken to the ‘Amend Finish’ screen
  • complete the ‘Amend Finish’ screen at this point, return to the guidance you were previously following.

Step 5

  • complete the ‘Free Format Screen’
  • take no further action.