TCM1000210 - How to amend estimated income to actual income
Version 1.0
Changes to previous version - new guidance
Step 1
On the ‘Function Menu’
- select ‘Application’ on the toolbar
- select ‘Correction’ from the options available. You will be taken to the ‘Key Entry Data’ screen
- enter the customer’s NINO
- select the relevant checkbox
- select ‘OK’.
If you are taken to the ‘Select Individual’ screen
- select the relevant individual
- select ‘OK’. You will be taken to the ‘Applicant Details’ screen
- go to Step 2.
If you are taken to the ‘Select Application’ screen
- select the relevant claim
- select ‘OK’. You will be taken to the ‘Applicant Details’ screen
- go to Step 2.
If you are taken straight to the ‘Applicant Details’ screen, go to Step 2.
Step 2
On the ‘Applicant Details’ screen
- select either ‘Inc1’ on the toolbar if you are amending estimated income to actual income for customer 1 or ‘Inc2’ on the toolbar if you are amending estimated income to actual income for customer 2. You will be taken to the ‘Income - Applicant 1’ or ‘Income - Applicant 2’ screen
- wherever the income is completed in the relevant field with an estimated figure, select ‘A’ from the field next to the amount
Note: Amend the ‘Income’ screens for both customers, if appropriate.
- select ‘OK’. You will be taken to the ‘Amend Finish’ screen
- do not complete the ‘Amend Finish’ screen at this point, just return to the guidance you were previously following.