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HMRC internal manual

Tax Credits Manual

From
HM Revenue & Customs
Updated
, see all updates

How to check which signals are set in function View S17 Details

Version 1.0

Changes to previous version - amended guidance

Step 1

On the ‘Function Menu’

  • select ‘Renewal’ on the toolbar
  • select ‘View S17 Details’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the relevant checkbox
  • select ‘OK’.

If you are taken to the ‘Select Household’ screen

  • select the relevant household
  • select ‘OK’. You will be taken to the ‘View S17 - Current Position’ screen
  • go to .

If you are taken to the ‘Select S17 Period’ screen

  • select the relevant award
  • select ‘OK’. You will be taken to the ‘View S17 - Current Position’ screen
  • go to .

If you are taken straight to the ‘View S17 - Current Position’ screen, go to .

Step 2

If the ‘View S17 - Current Signals’ screen displays, go to .

If you are taken straight to the ‘View S17 - Current Position’ screen, there are no signals set.

Step 3

On the ‘View S17 - Current Signals’ screen, the signals which have been set will have their checkboxes selected.

If you need to see why the ‘Terminated’ checkbox has been selected, go to .

If you do not need to see why the ‘Terminated’ checkbox has been selected, return to the guidance you were previously following.

Step 4

On the ‘View S17 -Current Signals’ screen

  • select ‘Cancel’. You will be taken back to the ‘View S17 - Current Position’ screen
  • check the ‘Status’ field

    • ‘Compliance Terminated’ will be shown in the ‘Status’ field if the case has been compliance terminated
    • ‘Terminated At 1SD’ will be shown in the ‘Status’ field if the case has been renewals terminated.