TCM1000145 - How to find a childcare provider’s address
Version 1.0
Changes to previous version - new guidance
Step 1
If you are on the ‘Change Childcare Provider’ screen, go to Step 3.
If you are not already on the ‘Change Childcare Provider’ screen
- on the ‘Function Menu’
- select ‘Application’ on the toolbar
- select ‘Change of Circumstances’ from the options available. You will be taken to the ‘Key Entry Data’ screen
- enter the customer’s NINO
- select the relevant checkbox
- select ‘OK’.
If you are taken to the ‘Select Household’ screen
- select the relevant claim
- select ‘OK’. You will be taken to the ‘Applicant Details’ screen
- go to Step 2.
If you are taken to the ‘Select Application’ screen
- select the relevant claim
- select ‘OK’. You will be taken to the ‘Applicant Details’ screen
- go to Step 2.
If you are taken straight to the ‘Applicant Details’ screen, go to Step 2.
Step 2
On the ‘Applicant Details’ screen
Note: If the ‘Signals’ screen displays, select ‘OK’.
- select ‘CC’ on the toolbar. You will be taken to the ‘Childcare Details’ screen
- select the relevant childcare provider
- select ‘Change’. You will be taken to the ‘Change Childcare Provider’ screen
- go to Step 3.
Step 3
On the ‘Change Childcare Provider’ screen
- select ‘Address’. You will be taken to the ‘Address Change’ screen
- enter the address details in the appropriate field
- select ‘Quick’ or ‘Advanced’
Note: You must have the postcode and house name, or the house number to use the ‘Quick’ search.
Note: If the message ‘There are more than 25 matching addresses’ displays, select ‘OK’. You will be taken to the ‘Select Address’ screen.
- select the correct address using the information you hold. You have found the childcare provider’s address.