TCM1000143 - How to amend the previous childcare costs end date to prevent an overlap of childcare costs

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Application’ on the toolbar
  • select ‘Change of Circumstances’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the relevant checkbox
  • select ‘OK’.

If you are taken to the ‘Select Household’ screen

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen
  • go to Step 2.

If you are taken to the ‘Select Application’ screen

  • select the relevant claim
  • select ‘OK’. You will be taken to the ‘Applicant Details’ screen
  • go to Step 2.

If you are taken straight to the ‘Applicant Details’ screen, go to Step 2.

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Step 2

On the ‘Applicant Details’ screen

Note: If the ‘Signals’ screen displays, select ‘OK’.

  • select ‘CC’ on the toolbar. You will be taken to the ‘Childcare Details’ screen
  • select the appropriate childcare provider
  • select ‘Change’. You will be taken to the ‘Change Childcare Provider’ screen
  • select the appropriate tax year from the ‘Costs’ field
  • check the end date in the ‘Costs’ field and compare this date to the start date of the new childcare costs.

If the end date in the ‘Costs’ field is a later date than the start date of the new childcare costs, amend the end date in the ‘Costs’ field to the day prior to the start date of the new costs. This will prevent an overlap of childcare costs.

If the end date in the ‘Costs’ field is an earlier date than the start date of the new childcare costs, take no further action. There will be no overlap of childcare costs.