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HMRC internal manual

Tax Credits Manual

How to determine which customer to re-issue an S17 notice to

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Renewal’ on the toolbar
  • select ‘View S17 Details’ from the options available. You will be taken to the ‘Key Entry Data - Renewals’ screen
  • enter the customer’s NINO
  • select ‘OK’. You will be taken to the ‘Select S17 Period’ screen
  • select the period you are working on
  • select ‘OK’. You will be taken to the ‘View Section 17 - Current Position’ screen

Note: If you are taken to the ‘View S17 - Current Signals’ screen, select ‘Cancel’.

  • select ‘Details’ under the ‘S17 Notices’ box
  • make a note which customer it applies to.