HMRC internal manual

Tax Credits Manual

How to determine which customer to re-issue an S17 notice to

You should check the other guidance available on GOV.UK from HMRC as Brexit updates to those pages are being prioritised before manuals.

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Renewal’ on the toolbar
  • select ‘View S17 Details’ from the options available. You will be taken to the ‘Key Entry Data - Renewals’ screen
  • enter the customer’s NINO
  • select ‘OK’. You will be taken to the ‘Select S17 Period’ screen
  • select the period you are working on
  • select ‘OK’. You will be taken to the ‘View Section 17 - Current Position’ screen

Note: If you are taken to the ‘View S17 - Current Signals’ screen, select ‘Cancel’.

  • select ‘Details’ under the ‘S17 Notices’ box
  • make a note which customer it applies to.