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HMRC internal manual

Tax Credits Manual

From
HM Revenue & Customs
Updated
, see all updates

How to find the type of notice that was issued

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Renewal’ on the toolbar
  • select ‘Re-issue Notices’ from the options available. You will be taken to the ‘Key Entry Data’ screen
  • enter the customer’s NINO
  • select the ‘All’ checkbox
  • select ‘OK’.

If you are taken to the ‘Select Individual’ screen

  • select the relevant claim
  • select ‘OK’.

If you are taken to the ‘Select Application’ screen

  • select the relevant claim
  • select ‘OK’.

If you are taken to the ‘Request Re-issue Of Notice’ screen

  • find the appropriate notice in the ‘Notice Details’ box

Note: Post award claims, Award Notices and SOA will be displayed first, followed by S17 notices. These will be displayed in descending award period order (latest first).

  • note the ‘Type’ of the relevant notice.