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HMRC internal manual

Tax Credits Manual

How to check if the RLS signal has been set

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Award’ on the toolbar
  • select ‘View’ from the options available. You will be taken to the ‘Key Entry Data - Applicant’ screen
  • enter the customer’s NINO
  • select the relevant checkbox
  • select ‘OK’.

If you are taken to the ‘Select Household’ screen

  • select the relevant household
  • select ‘OK’. You will be taken to the ‘Select Award’ screen
  • go to Step 2.

If you are taken straight to the ‘Select Award’ screen, go to Step 2.

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Step 2

On the ‘Select Award’ screen

  • select the relevant award
  • select ‘OK’. You will be taken to the ‘Award Summary - Sterling’ screen
  • in the ‘Signals’ field, check the ‘RLS App 1’ and ‘RLS App 2’ checkboxes for a tick. A tick in these checkboxes indicates the address is marked as RLS for that particular customer.