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HMRC internal manual

Tax Credits Manual

How to determine if a tax credit award has been finalised once or more than once

On the ‘Function Menu’

  • select ‘Function award’ from the toolbar
  • select ‘View’ from the options available
  • enter the customers NINO
  • select ‘Period’
  • enter the relevant period
  • select ‘OK’
  • you will be taken to the ‘Select Award screen’
  • check for the status ‘Final Act’ is in the ‘Award Type’ field.

If there is only one ‘Final Act’ displayed

  • the claim has been finalised once.

If there is more than one ‘Final Act’ displayed

  • the claim has been finalised more than once.

If there is no ‘Final Act’ displayed

  • the claim has not yet been finalised
  • return to the guidance you were following.