TCM1000046 - How to identify the end date of a restored claim

Version 1.0

Changes to previous version - new guidance

Step 1

On the ‘Function Menu’

  • select ‘Award’ on the toolbar
  • select ‘View’ from the options available. You will be taken to the ‘Key Entry data’ screen
  • enter the customer’s NINO
  • select the ‘All’ checkbox
  • select ‘OK’. You will be taken to ‘Select Award’ screen
  • select the latest award version of the claim that was restored
  • select ‘OK’. You will be taken to the ‘Award Summary’ screen
  • select the ‘View Calculation’ button. You will be taken to the ‘View Calculation screen’
  • select the ‘View Elements’ button. You will be taken to the ‘View Elements screen’
  • the end date is shown in the ‘Ent Per End’ field.