TCM1000040 - How to access the household breakdown 1 reply listing

Step 1

Note: Where the customer has more than one claim, make sure you select the correct claim.

On the ‘Function Menu’

• select ‘Worklists’ on the toolbar
• select ‘NTC Listing’ from the options available. You will be taken to the ‘NTC Listings’ screen
• select ‘CR1834 Renewals H/H end’ from the ‘Listing Type’ field