Beta This part of GOV.UK is being rebuilt – find out what this means

HMRC internal manual

Tax Credits Manual

HM Revenue & Customs
, see all updates

How to check Digital Mail Service (DMS)

Step 1

In ‘My Services’

  • select ‘Corporate Services’
  • select ‘Tools’
  • select ‘Digital Mail Service’
  • go to Step 2.

Step 2 {Step2}

  • access Digital Mail Service using your log in details (PID and Password)
  • select ‘Search’ and enter ‘Customer ID’ (NINO without the final letter)
  • make a note of any items found
  • return to the guidance you were previously following.