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HMRC internal manual

Tax Credits Manual

From
HM Revenue & Customs
Updated
, see all updates

How to mark an address as RLS

Version 1.0

Changes to previous version - new guidance.

Step 1

On the ‘Function Menu’

  • select ‘Application’ on the toolbar
  • select ‘Correction’ from the options available
  • enter the customer’s NINO
  • select the relevant checkbox
  • select ‘OK’. You’ll be taken to the ‘Select Application’ screen
  • select the relevant claim
  • select ‘OK’. You’ll be taken to the ‘Amend Application’ screen
  • select ‘Address’. You’ll be taken to the ‘Address Change’ screen
  • select ‘Yes’ in the ‘RLS’ checkbox
  • if a warning message displays, select the relevant response
  • select ‘OK’. You’ve marked the address as RLS.