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HMRC internal manual

Tax Credits Manual

From
HM Revenue & Customs
Updated
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Specialist areas - Valuables: Manual payment requests - Valuables team only (Info)

Anyone working in Tax Credit Office (TCO) is able to request a manual payment by completing form R92TC and having it authorised by their manager.

You’ll receive manual payment requests on an authorised form R92TC on a daily basis.

Manual payments will be made by cashcheque. These are issued by Revenue Finance (Worthing). You must treat these as urgent.

Each form R92TC has a unique serial number.

All form R92TCs must be locked away securely overnight. The stamps that authorise the form R92TC must also be locked away overnight.

There are four types of manual payment request that will be referred to the Valuables team.

Normal manual payment request

This is done on a form R92TC, which has three parts. The form is completed by the operator making the request for a manual payment to be issued.

Urgent fax request

Faxed requests on a form R92TC for a manual payment must be treated as urgent. They must be forwarded to Revenue Finance (RF) Worthing by 14:45 each day. A faxed manual payment request will comprise part 1 of form R92TC. The hard copy of the form will follow later and will be endorsed ‘hard copy’ at the top of part 1. The form is completed by the operator making the request for a manual payment to be issued. The form R92TC must be authorised.

Hard copy manual payment request

This is the original hard copy of form R92TC that has previously been faxed to the Valuables team. It comprises all three parts of the form and part 1 will be endorsed ‘hard copy’. The form is completed by the operator making the request for a manual payment to be issued.

Part 2 of the manual payment request form R92TC

This is part 2 of the form R92TC. It is returned from Revenue Finance (RF) Worthing to confirm that the cashcheque has been issued. All sections of part 2 will have been completed by RF and they will have stamped it with a triangular stamp to confirm that the cashcheque has been issued. The triangular stamp is an official stamp which contains the

  • authoriser’s signature
  • date the cashcheque was issued
  • issuing office.

There is an Action Guide for this subject, select TCM0302220 to access it