TCM0254140 - Renewals - Annual Declaration (capture): Annual Declaration - returning

Information

An Annual Declaration can be made

• in writing, by completing and returning form TC603D or TC603D2, if the customer is required to provide actual income for PY-1 as well as income for PY
• verbally to a Contact Centre
• verbally or in writing during a local interview at a Department for Work and Pensions (DWP) office or Department for Communities (DfC) office. These will be forwarded on for scanning through Rapid Data Capture (RDC).
• in the course of a Compliance interview.

When the Annual Declaration has been captured, validation rules will apply and any renewal will not process through to finalisation if it

• is incomplete
• has a signal set against it
• has an outstanding COC
• fails validation.

These cases will create an entry on the Unprocessed S17 work list. Follow the guidance in TCM0272020.