TCM0156080 - Notes: standardised messages (A to D): standardised messages - D - DWP benefits / Checkbrick

 

Checkbrick (codes start with DC)
Disability Living Allowance / Personal Independence Payment / Armed Forces Independence Payment (codes start with DD)
Disability Living Allowance / Personal Independence Payment continued (codes start DE)
Fast Track - end-to-end processing (codes start with DF)
Pre-award Disability and Severe Disability checks (codes start with DG)
Disability - Miscellaneous (codes start with DH)
Scottish Disability (codes start with DJ)
Disability - Miscellaneous (continued) (codes start with DK)
Disability - Miscellaneous (continued) (codes start with DL)

Standardised reference

Please ensure that the relevant standardised reference shown below is added to the end of the message. For more information see TCM0152090

• CP NW & NE - ‘CP Number/Grp Number/Task/Building/Floor or Room/PID’
• Compliance - ‘CxHx/PID/telephone number’

Checkbrick

Exception reports are received from the Department for Work and Pensions (DWP). Checkbrick has to verify what the correct information is by phone or letter and alter the information held on the computer.

Please ensure that the relevant standardised reference shown below is added to the end of the message. 

• CP NW & NE - ‘CP Number/Grp Number/Task/Building/Floor or Room/PID’
• Compliance - ‘CxHx/PID/telephone number’

Message	Explanation
DC01 - The correct NINO for this claimant is (insert claimant’s nino). NTC system has been updated	Self-explanatory.
DC02 - NTC already holds same DOD as DCI	Self-explanatory. DOD stands for date of death.
DC03 - DOD removed, local office confirmed claimant is not deceased	Self-explanatory. Date of death is removed from the tax credits computer.
DC04 - NTC updated to reflect DOD on DCI	Self-explanatory. DCI is checked to confirm date of death.
DC05 - DOD on DCI incorrect. Correct DOD verified by local office (XXXX) as (DD/MM/YY)	Self-explanatory. Local Office identification number is inserted.
DC06 - Claimant has confirmed their surname as (enter the surname confirmed by the claimant) on (DD/MM/YY)	Self-explanatory.
DC07 - DWP Check Brick exercise, letter to (insert details) to confirm correct surname. DCI holds (insert DCI surname), BF (DD/MM/YY)	Self-explanatory. BF date is two weeks from the action date.
DC08 - (insert details) not replied to letter. Reminder issued. BF DD/MM/YY	Self-explanatory. BF date is two weeks from the action date.
DC09 - Letter received after BF date. Confirmed correct surname is (insert correct surname)	Self-explanatory. Letter received after BF date has previously been set.
DC10 - DWP informed that claimant has changed surname to (enter surname provided by DWP). Claimant has failed to confirm this is correct	Self-explanatory.
DC11 - M1 referral completed for claimant (insert details). Correct NINO is (insert claimant’s correct NINO)	M1 Mismatch can’t confirm correct person on DCI. Further investigation needs to be carried out.
DC12 - (Recorded/Registered) letter (number) redirected to (insert details) (DD/MM/YY)	Self-explanatory.

Disability Living Allowance / Personal Independence Payment / Armed Forces Independence Payment

Household Notes regarding stop/start miscellaneous correspondence.

Please ensure that the relevant standardised reference shown below is added to the end of the message.

• CP NW & NE - ‘CP Number/Grp Number/Task/Building/Floor or Room/PID’
• Compliance - ‘CxHx/PID/telephone number’

Message	Explanation
DD01 - NTN, ADD RLS, DLA / PIP / AFIP / AA notice DD/MM/YY states (insert details) in receipt of (Benefit Name). Notice to storage	There isn’t a phone number on the computer and the DLA / PIP / AFIP notice has been returned by RLS. Details of the award to follow. Notice has been sent to storage.
DD02 - System Terminated case. DLA / PIP / AFIP / AA notice DD/MM/YY states (insert details) in receipt of (Benefit Name). Notice to storage	The computer has terminated the case. Details of the award to follow. Award Notice has been sent to storage.
This Note no longer used from 4 June 2013 - DD03 - Finalised Award. DLA / PIP / AFIP /AA notice (DD/MM/YY) states (insert details) in receipt of (insert benefit name). Notice to storage	DLA / PIP / AFIP award has been finalised. Details of the award to follow. Award Notice has been sent to storage.
DD04 - Compliance Terminated Case. DLA /PIP notice (DD/MM/YY) states (insert details) in receipt of (insert benefit name). Notice to storage	The case has been terminated by Compliance. Details of the award to follow. Award Notice has been sent to storage.
DD05 - Compliance Investigation Case. DLA / PIP / AA notice (DD/MM/YY) states (insert details) in receipt of (insert benefit name). Notice to storage	The case has Compliance interest. Details of the award to follow. Notice has been sent to storage.
DD06 - DLA / PIP / AA notice received (DD/MM/YY) shows (insert details) in receipt of (insert benefit name). No contact required, system updated	This gives further details of the DLA / PIP award. No contact with the customer is required and the notice has been sent to storage.
This Note no longer used from 4 June 2013 -DD07- DLA / PIP / AFIP / AA notice received. (insert details) deceased, notice to storage	Self-explanatory.
This Note no longer used from 4 June 2013 - DD08 - DLA / PIP / AFIP / AA notice received. (insert details) Future dated BF DD/MM/YY	Self-explanatory.
DD09 - (insert details) DLA / PIP / AA notice to TCO (DD/MM/YY) (ITEM LIST), dates to be confirmed with claimant.	(Customer 1 / Customer 2 / Child) DLA / PIP notice sent to TCO on (DD/MM/YY). (ITEM LIST), dates to confirmed with customer.
DD54 -DLA / PIP / AA notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit name). No contact required System not updated as customer or partner not working 16+ hours.	This gives further details of the DLA / PIP award. No contact with the customer is required.
DD55 -DLA / PIP / AA notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit name). DLA / PIP previously updated, system updated with end date (DD/MM/YY) as customer or partner not working 16+ hours.	This gives further details of the DLA / PIP award. No contact with the customer is required.
DD56 - DLA / PIP / AA notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit name) from (DD/MM/YY) to (DD/MM/YY). See HH note (DD/MM/YY) shows customer phoned re DLA / PIP. Entitlement confirmed on ADD. System updated.	This gives further details of the DLA / PIP award. Customer has already made contact and no update required.
DD57 - DLA / PIP / AA notice received (DD/MM/YY) states (insert child details) in receipt of (insert benefit name) from (DD/MM/YY) to (DD/MM/YY).	This gives further details of the DLA / PIP award for a child or young person. No contact with the customer is required.
DD58 - DLA / PIP / AA notice received (DD/MM/YY) states (insert child details) no DLA / PIP entitlement from (DD/MM/YY) to (DD/MM/YY). TC664 issued to check if (insert child detail) is certified as severely sight impaired or blind by a consultant Ophthalmologist.	Issue TC664
DD59 - DLA / PIP / AA notice received (DD/MM/YY) shows (insert details) no entitlement to (insert benefit details). System updated with end date (DD/MM/YY).	Self-explanatory.
DD60 - DLA / PIP / AA notice received (DD/MM/YY) states (insert details) has no entitlement to (insert benefit details). System not updated due to no disability recorded on system.	Self-explanatory.
DD61 - DLA / PIP / AFIP / AA notice received (DD/MM/YY) states (insert details) in receipt (insert benefit details). System previously updated.	Self-explanatory.
DD62 - DLA / PIP / AFIP / AA notice received (DD/MM/YY) states (Insert details) in receipt of (insert benefit details). System previously updated. See HH note dated (DD/MM/YY).	Self-explanatory.
DD63 - DLA / PIP / AFIP / AA notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit details). Finalised award no action taken.	Self-explanatory.
DD64 - DLA / PIP / AFIP / AA notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit details). Compliance enquiry open email sent to compliance officer. Future dated BF (DD/MM/YY).	Self-explanatory.
DD65 - DLA / PIP / AFIP / AA notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit details) no action taken customer deceased.	Self-explanatory.
DD66 - DLA / PIP / AA notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit details). No action taken address RLS.	Self-explanatory.
DD67 - DLA / PIP / AA notice received (DD/MM/YY) states (insert customer details) in receipt of (insert benefit details) TC818A issued to confirm customer still working 16+ hours.	Self-explanatory.
DD68 - DLA / PIP / AA notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit details). Future dated change BF (DD/MM/YY).	Self-explanatory.
DD69 - PIP notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit details). System updated to reflect change from (insert rate) to (insert rate) on (DD/MM/YY). Disregard DLA stop notice if end date is earlier than the start date of PIP.	PIP notice received and change to rate updated system. DLA stop notice to be disregarded.
DD70 - PIP notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit details). No change to rate. Disregard DLA stop notice if end date is earlier than the start date of PIP.	PIP notice received and no change to rate. DLA stop notice to be disregarded.
DD71 - DLA noticed received (DD/MM/YY) states (insert details) stopped receiving DLA on (DD/MM/YY). No PIP notice received. Checked ADD and no PIP start date. System updated with end date of (DD/MM/YY).	DLA stop notice received and no PIP start notice. ADD checked for PIP and no start date obtained. System updated with end date.
DD72 - DLA notice received (DD/MM/YY) states (insert details) stopped receiving DLA on (DD/MM/YY). No PIP notice received. Checked ADD and PIP start date (DD/MM/YY) at (insert rate). System updated.	DLA stop notice received and no PIP start notice. ADD checked for PIP start date and rate obtained. System updated.
DD73 - DLA notice received (DD/MM/YY) states (insert details) stopped receiving DLA on (DD/MM/YY). PIP / AFIP notice received showing start date (DD/MM/YY) at (insert rate). No action taken on stop notice.	Self-explanatory.
DD79 - AFIP notice received (DD/MM/YY) states (insert details) is in receipt of AFIP from (DD/MM/YY). System updated.	Armed Forces Independence Payment (AFIP) notice received advising start date of benefit. System updated.
DD80 - AFIP notice received (DD/MM/YY) states (insert details)stopped receiving AFIP on (DD/MM/YY). System updated.	Armed Forces Independence Payment (AFIP) notice received advising end date of benefit. System updated.
DD81 - DLA / PIP / AA notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit name). Customer not working 16 hours partner is Incapacity start date entered (DD/MM/YY).	Self-explanatory.

Household Notes regarding customer’s phone call to Helpline - information matches

Message	Explanation
DD10 - Per previous household note (DD/MM/YY), (insert details) in receipt of (ITEM LIST), system already updated, DLA / PIP notice to archives	As with the previous Household Note (DD/MM/YY) (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) getting (item list), tax credits computer already updated and DLA / PIP notice sent to archives.
DD11 - Per previous household note (DD/MM/YY) DIS/HCC or PIP date entered on system (DD/MM/YY), notice states (insert details) in receipt of (ITEM LIST), entitled at rate on system. NFA notice to archives	As with the previous Household Note (DD/MM/YY) disability Higher Care Component / Personal Independence Payment date entered on the tax credits computer on (DD/MM/YY). Notice states (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) getting (item list), entitled at the rate on the computer. No Fixed Address notice sent to storage. When a letter is received stating that they aren’t entitled to Higher Care Component or PIP, but there’s a date for this, don’t delete the information. If any start date is deleted from the computer, all the details will be removed.
DD12 - TC818 reply received. (insert details) confirmed (insert details) in receipt of (ITEM LIST). Child Benefit Service. NI system does not show entitlement at higher rate, case referred to Tech	Form TC818 reply received from (customer 1 / customer 2). Confirmed (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) getting (item list) Child Benefit Service and NI (National Insurance) systems don’t show entitlement to the higher rate of DLA / PIP. Case referred to tech.
DD13 - TC818 reply received. (insert details) confirmed (insert details) in receipt of (ITEM LIST). Child Benefit Service. NI system does not show entitlement at higher rate. NTC system amended to show this. HCC date removed	Form TC818 reply received from (customer 1 / customer 2). Confirmed (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) getting (item list). Child Benefit Service, NI systems don’t show any entitlement to DLA at the higher rate or Personal Independence Payment. Tax credits computer amended to show this. Higher Care Component date removed.
DD14 - End of reminder cycle. Unable to contact clmt. DLA / PIP notice states (insert details) in receipt of (ITEM LIST). Notice to archives	End of reminder cycle. Unable to contact the customer. DLA / PIP notice states (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) getting (item list). DLA / PIP notice sent to archives.
DD15 - If TC818 reply is received DO NOT (action/amend) Tax Credits System. Forward the TC818 along with TC648 to RIAT (Insert RIAT telo) at (Insert RIAT address)	Self-explanatory.

Household Notes regarding DLA / PIP UTC and letters

Note: ‘UTC’ stands for ‘unsuccessful telephone call’. ‘NTN’ stands for ‘no telephone number’. ‘Iss’d’ stands for ‘issued’. ‘RMVD’ stands for ‘removed’.

Message	Explanation
DD16 - UTCX1 (insert time) re (insert details) DLA / PIP info	Unsuccessful phone call at (time) regarding (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) DLA / PIP information.
DD17 - UTCX1 TC818 issued re (insert details) DLA / PIP info. TC648/DLA/PIP notice BF (DD/MM/YY)	Unsuccessful phone call. Form TC818 issued regarding (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6). DLA / PIP notice placed in BF until (DD/MM/YY).
DD18 - NTN TC818 issued re (insert details) DLA / PIP info. TC648/DLA / PIP notice BF (DD/MM/YY)	No phone number. Form TC818 issued regarding (customer 1 / customer 2 / child 1, 2, 3, 4, 5 6). Form TC648 and DLA / PIP notice placed in BF until (DD/MM/YY).
DD19 - Call not accepted. TC818 issued re (insert details) DLA/ PIP info. TC648/DLA / PIP notice BF (DD/MM/YY)	Phone call not accepted. Form TC818 issued regarding (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) DLA / PIP information. Form TC648 and DLA / PIP notice placed in BF until (DD/MM/YY).
DD20 - Unobtainable Tel removed. TC818 issued re (insert details) DLA / PIP info. TC648/DLA / PIP notice BF (DD/MM/YY)	Unobtainable phone number removed from the case. Form TC818 issued regarding (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) DLA / PIP information. Form TC648 and DLA / PIP notice placed in BF until (DD/MM/YY).
DD21 - Telephone call to (insert details). Could not confirm DLA / PIP rates for (insert details). TC818 issued for info. TC648/DLA / PIP notice BF (DD/MM/YY)	Phone call to (states (customer 1 / customer 2). Couldn’t confirm DLA / PIP rates for (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6). Form TC818 issued for information. Form TC648 and DLA / PIP notice placed in BF until (DD/MM/YY).
DD22 - Telephone call to (insert details). Requested letter TC818 issued for DLA / PIP info. TC648/DLA / PIP notice BF (DD/MM/YY)	Phone call to (customer 1 / customer 2). Requested form TC818 issued for DLA / PIP information. Form TC648 and DLA / PIP notice placed in BF until (DD/MM/YY).
DD23 - International address. TC818 issued re (insert details) DLA / PIP info. TC648/DLA / PIP notice BF (DD/MM/YY)	International address. Form TC818 issued regarding (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) DLA / PIP information. Form TC648 and DLA / PIP notice placed in BF until (DD/MM/YY).
DD24 - BF date expired. TC609R issued as reminder. TC648/DLA / PIP notice BF (DD/MM/YY)	BF date expired. Form TC609R issued as a reminder. Form TC648 and DLA / PIP notice placed in BF until (DD/MM/YY).
DD25 - BF date expired. UTCX2. TC609R issued as reminder. TC648/DLA / PIP info BF (DD/MM/YY)	BF date expired. Unanswered phone calls. Form TC609R issued as reminder. Form TC648 and DLA / PIP information placed in BF until (DD/MM/YY).

Household Notes regarding reply to letters. Information matches.

Message	Explanation
DD26 - TC818 reply received (DD/MM/YY). (insert details) confirmed (insert details) in receipt of (ITEM LIST), system updated. DLA / PIP notice to archives	Form TC818 reply received on (DD/MM/YY) (customer 1 / customer 2) has confirmed that (customer 1 / customer 2 / child) is getting (item list). Computer updated. DLA / PIP notice sent to archives.
DD27 - TC818 reply received (DD/MM/YY). (insert details) confirmed (insert details) in receipt of (ITEM LIST), dates taken from Child Benefit Serice system updated, DLA / PIP notice to archives	Form TC818 reply received on (DD/MM/YY) (customer 1 / customer 2) has confirmed that (customer 1 / customer 2 / child) is getting (item list). Dates taken from Child Benefit Service. Tax credits computer updated. DLA / PIP notice sent to archives.
DD28 - TC818 reply rec’d (DD/MM/YY). (insert details) confirmed (insert details) DLA ended (DD/MM/YY), system updated, no entitlement through (Disadvan Test/Fast Track). DLA / PIP notice to archives	Form TC818 reply received on (DD/MM/YY) (customer 1 / customer 2) has confirmed that DLA / PIP has ended and there’s no entitlement through the Disadvantage Test or Fast Track. Tax credits computer updated. DLA / PIP notice sent to archives.
DD29 - TC818 reply rec’d (DD/MM/YY). (insert details) in receipt of (ITEM LIST) now ended but entitlement continued through (Disadvan part 1, 2, 3, 4, 5…..21), system updated, DLA / PIP notice to archives	Form TC818 reply received on (DD/MM/YY) (customer 1 / customer 2) has confirmed that DLA / PIP has ended but entitlement has been continued through the Disadvantage Test parts 1, 2, 3, 4, 5…21. Tax credits computer updated. DLA / PIP notice sent to archives.
DD30 - TC818 reply received (DD/MM/YY). (insert details) in receipt of (ITEM LIST) now ended but entitlement continued through Fast Track system updated. DLA / PIP notice to archives	Form TC818 reply received on (DD/MM/YY) (customer 1 / customer 2) has confirmed that DLA / PIP has ended but entitlement has been continued through Fast Track. Tax credits computer updated. DLA / PIP notice sent to archives.
DD82 - TC818A received (DD/MM/YY) (insert details) confirmed working 16+ hours and disadvantage. DLA / PIP / AA notice states (insert details) in receipt of (insert benefit details). Notice to storage.	Form TC818A reply received customer confirmed still working 16+ hours and confirmed DLA / PIP / AA has ended but has continued entitlement through the disadvantage test.
DD83 - TC818A received (DD/MM/YY) (insert details) confirmed ended working (DD/MM/YY) and disadvantaged. System not updated as no entitlement. Notice transferred to Physical COC’s to end work details.	Form TC818A reply received customer confirmed work ended and meets the disadvantage test. No update made to system due to no entitlement.
DD84 - TC818A received (DD/MM/YY) (insert details) confirmed ended work (DD/MM/YY) and meets the disadvantage test. System not updated as no entitlement. Work already ended on system.	Form TC818A reply received customer confirmed ceased working but meet the disadvantage test. System not updated due to no entitlement.
DD85 - TC818A received (DD/MM/YY) (insert details) confirmed ended working on (DD/MM/YY) and does not meet the disadvantage test. System not updated. Notice transferred to Physical COC’s to end work details.	Form TC818A reply received customer confirmed ceased working and does not meet the disadvantage test. System not updated due to no entitlement. Notice sent to Physical COC’s to end work details.
DD86 - TC818A received (DD/MM/YY) (insert details) confirmed working 16+ hours but does not meet the disadvantage test. System not updated.	Form TC818A received customer confirmed working 16+ hours but does not meet the disadvantage test. System not updated due to no entitlement.
DD87 - TC664 received (DD/MM/YY) confirms child is certified as severely sight impaired or blind by a consultant Ophthalmologist. Disability details left on system for continuing entitlement.	Letter TC664 received confirming child is certified as severely sight impaired or blind by a consultant Ophthalmologist giving continuing entitlement.
DD88 - TC664 received (DD/MM/YY) confirms child is not certified as severely sight impaired or blind by a consultant Ophthalmologist. Notice states no entitlement to DLA / PIP from (DD/MM/YY) to (DD/MM/YY). System updated with end date (DD/MM/YY).	Letter TC664 received confirming child is not certified as severely sight impaired or blind by a consultant Ophthalmologist. No update made to system as no continuing entitlement.
DD89 - BF cycle expired, no response to TC818A. DLA / PIP / AA notice states (insert details) in receipt of (insert benefit details) no action taken. If customer phones the helpline ask the customer to reply to the TC818A.	No response to form TC818A. No update made to the system and advice for the helpline if customer phones.

Household Notes regarding no errors

Message	Explanation
DD31 - DLA / PIP notice dates match system. (insert details) in receipt of (ITEM LIST). No contact required. Notice to archives	Self-explanatory.
DD32 - DIS/HCC or PIP date on system (DD/MM/YY) prior to DLA / PIP start. Notice states (insert details) in receipt of (ITEM LIST), entitled at rate on system. NFA notice to archives	Disability / Higher Care Component date on tax credits computer (DD/MM/YY) prior to DLA / PIP start date. Notice states (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) in receipt of (item list), entitled at rate on tax credits computer. No further action required. Notice sent to archives.
DD33 - H/hold breakdown. DLA / PIP notice dates match system. (insert details) in receipt of (ITEM LIST), no contact required. Notice to archives	Household breakdown. DLA / PIP notice dates match what’s held on tax credits computer. (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) in receipt of (item list), no contact required. Notice sent to archives.
DD34 - H/hold breakdown start date on system (DD/MM/YY) prior to DLA / PIP start. Notice states (insert details) in receipt of (ITEM LIST), entitled at rate on system. NFA required notice to archives	Household breakdown. Start date on tax credits computer prior to DLA / PIP start date. Notice states (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) in receipt of (item list), entitled at rate shown on tax credits computer. No further action required. Notice sent to archives.
DD35 - H/hold breakdown. DLA / PIP notice states (insert details) in receipt of (ITEM LIST), prior to H/hold end, no dates on system, NFA req’d. Notice to archives	Household breakdown. DLA / PIP notice states (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) in receipt of item list) prior to household ending. No dates on tax credits computer. No further action required. Notice sent to archives.
DD36 - Telephone call to (insert details). Confirmed (insert details) in receipt of (ITEM LIST). Notice to archives	Self-explanatory.
DD37 - Telephone call to (insert details). Confirmed (insert details) in receipt of (ITEM LIST), dates taken from Child Benefit Service NI. Notice to archives	Self-explanatory
DD38 - Telephone call to (insert details). Confirmed DLA / PIP ended (DD/MM/YY). System updated, no entitlement through (Disadvan Test/Fast Track). DLA / PIP notice to archives	Phone call to (customer 1 / customer 2). Confirmed DLA / PIP ended (DD/MM/YY). Tax credits computer updated. No entitlement through Disadvantage Test or Fast Track. DLA notice sent to archives.
DD39 - Telephone call to (insert details). Confirmed (insert details) in receipt of (ITEM LIST). Now ended but entitlement continued through (Disadvan part 1, 2, 3, 4, 5….20), system updated, DLA / PIP notice to archives	Phone call to (customer 1 / customer 2) confirming (customer 1 / customer 2 / child 1, 2, 3, 4, 5, 6) in receipt of (item list) has now ended but entitlement continues through Disadvantage Test parts 1, 2, 3, 4, 5….20. Tax credits computer updated. DLA / PIP notice sent to storage.
DD40 - Telephone call to (insert details). In receipt of (ITEM LIST), now ended but entitlement continued through Fast Track. System updated. DLA / PIP notice to archives	As above but entitlement continues through Fast Track.
DD41 - (Recorded/Registered) letter (number) redirected to (insert details) (DD/MM/YY)	Self-explanatory.
DD42 - Confirmed (insert details) in receipt of DLA / PIP (insert element), taken from ADD/award notice from (DD/MM/YY) TCO referral recd (DD/MM/YY)	Self explanatory
DD43 - Confirmed (insert name) in receipt of DLA (insert element) from (DD/MM/YY), taken from ADD/award notice from (DD/MM/YY), 1 month backdating applied from (DD/MM/YY) (DWP decisions date DD/MM/YY) TCO referral recd (DD/MM/YY)	Self explanatory
DD44 - Confirmed claimant1/2 in receipt of (insert QB), taken from ADD. Awarded disability element from (DD/MM/YY) (date employment started) TCO referral recd (DD/MM/YY)	Self explanatory
DD45 - Confirmed claimant1/2 in receipt of (insert QB), taken from ADD. Claimant not working, no entitlement to disability element. System updated as incapacitated for TC purposes. TCO referral recd (DD/MM/YY)	Self explanatory
DD46 - ADD does not show (adult/child entitlement to QB) (Disability/SDE, Child disability/child SDE) not added. TCxxxx & TC956 issued to explain unable to verify entitlement so award not changed BF until (DD/MM/YY)	Self explanatory
DD47 - ADD still does not show claimants entitlement to DLA / PIP. Disability not added. No reply to TCxxxx issued (DD/MM/YY) to provide evidence. TCxxxx issued to confirm no entitlement	Self explanatory
DD48 - CoC re claimant/child in receipt of DLA / PIP (insert element), disability element already on system. Referral recd from Contact Centre on (DD/MM/YY). WAM sent to TL	Self explanatory
DD49 - Claimant has received letter disallowing DLA / PIP (insert element) of Tax Credits. Claimant advised that they have an award notice, issued envelope with compliment slip for claimant to send copy to us to verify. BF until (DD/MM/YY)	Self explanatory
DD50 - Claimant received letter disallowing DLA / PIP element, but has sent in a first tier tribunal notice. Advised claimant we require an actual award notice, issued envelope with comp slip for claimant to send us copy to verify BF until (DD/MM/YY)	Self explanatory
DD51 - TCO referral recd (DD/MM/YY) re future change (insert details) in rec of DLA (insert element) from (DD/MM/YY). Unable to update future change, contact letter issued	Self explanatory
DD52 - TCO referral recd (DD/MM/YY) re future change (insert details) in rec of DLA / PIP (insert element) from (DD/MM/YY). Held in BF	Self explanatory
DD53 - Referral recd from Contact Centre on (DD/MM/YY) re (insert details). Action taken letter actioned/forwarded to (insert section)	Self explanatory
DD90 - TCO referral recd DD/MM/YY. Customer 1/2 on AFIP from DD/MM/YY. Contacted DWP no confirmation recd. TC1224 / TC956 issued to customer 1/2	AFIP referral received but DWP have not confirmed if customer is in receipt of AFIP. TC1224 issued with TC956 requesting AFIP award notice.
DD91 - No reply to TC1224. TCC6A issued to customer 1/2 with second request for AFIP award notice. Referral letter recd DD/MM/YY	No reply to TC1224 requesting AFIP award notice. TCC6A formal request issued.
DD92 - No reply to TCC6A.Disability / HCC ended from DD/MM/YY. TCC94 issued to customer 1/2. Referral letter recd DD/MM/YY	No reply to TCC6A 2  request for AFIP award notice. TCC94 issued.
DD93 - 'AS16 DLA’ exercise – Overpayment offset using oneoff payment. O/P £XXX offset from YY/YY. £XXX outstanding/ O/P nil.  Letter issued to customer. BF Date.	If overpayment present and payment due to customer. Note to be used when offsetting one-off payment.
DD94 - 'AS16 DLA’ exercise – Award reviewed. No payment due.	When reviewing cases if no payment is due to the customer. Housekeeping to identify that the case was looked at as part of the correction exercise.
DD95 - 'AS16 DLA’ exercise – [Ap1/Ap2 or insert child name] [is/are] deceased. If contacted, do not action, refer to Priority One team.	Self-explanatory
DD96 - 'AS16 DLA' exercise - letter issued to customer to request bank details BF date.	Self-explanatory
DD97 - 'AS16 DLA' exercise - TC2231 BF has expired. Customer has not replied to the TC2331 to confirm bank details. Payment cannot be made. Case closed.	Self-explanatory
DD98 - 'AS16 DLA' exercise £xxx.xxx paid to customer/personal representative xx/xx/xx for (Child's name). Letter issued to advise payment made.	Self-explanatory
DD99 -  'AS16 DLA' exercise - no trace of personal representative.  £xxx.xxx underpayment	Self-explanatory

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Disability Living Allowance / Personal Indepence Payment continued (Codes start with DE)

Please ensure that the relevant standardised reference shown below is added to the end of the message.

CP NW & NE - ‘CP Number/Grp Number/Task/Building/Floor or Room/PID’

Compliance - ‘CxHx/PID/telephone number’

Message	Explanation
DE01 - DWP notification recvd  (dd/mm/yy) shows (CLMT *1/2) (*in receipt/no longer in receipt) of (*AA/DLA(HCC)/PIP(ER)) from dd/mm/yy to dd/mm/yy). System previously updated	DWP notification recvd  (dd/mm/yy) shows (CLMT *1/2) (*in receipt/no longer in receipt) of (*AA/DLA(HCC)/PIP(ER)) from dd/mm/yy to dd/mm/yy). System previously updated
DE02 - DLA notice recvd {RECVD} shows (CLMT 1/2) in receipt (CC & MC from dd/mm/yy to dd/mm/yy). No contact required. System Updated	DLA notice recvd {RECVD} shows (CLMT 1/2) in receipt (CC & MC from dd/mm/yy to dd/mm/yy). No contact required. System Updated
DE03 - DWP notification rec’d dd/mm/yy (*AA/DLA/PIP) DIS ended from (dd/mm/yy). Tel (Clmt *1/2) , system updated with end date (dd/mm/yy) as clmt not in receipt of QB does not meet G case criteria	DWP notification rec’d dd/mm/yy (*AA/DLA/PIP) DIS ended from (dd/mm/yy). Tel (Clmt *1/2) , system updated with end date (dd/mm/yy) as clmt not in receipt of QB does not meet G case criteria
DE04 - Tel Clmt 1/2 (dd/mm/yy) CLMT 1/2 emp 16+ hrs, disadvantaged & in receipt of a qualifying benefit, (name of benefit) DLA left on system as entitled through disadvantaged test	Tel Clmt 1/2 (dd/mm/yy) CLMT 1/2 emp 16+ hrs, disadvantaged & in receipt of a qualifying benefit, (name of benefit) DLA left on system as entitled through disadvantaged test
DE05 - Tel Clmt 1/2 (dd/mm/yy) CLMT 1/2 ended emp/not disadvantaged/no qualifying benefit. DLA ended on system (dd/mm/yy) as no entitlement	Tel Clmt 1/2 (dd/mm/yy) CLMT 1/2 ended emp/not disadvantaged/no qualifying benefit. DLA ended on system (dd/mm/yy) as no entitlement
DE06 - DLA notice recvd dd/mm/yy shows (CLMT 1/2) in receipt (CC & MC from dd/mm/yy to dd/mm/yy) TC818A issued as clmt emp 16+ hrs. BF'd until {BF}	DLA notice recvd dd/mm/yy shows (CLMT 1/2) in receipt (CC & MC from dd/mm/yy to dd/mm/yy) TC818A issued as clmt emp 16+ hrs. BF'd until {BF}
DE07 - DWP notification recvd (dd/mm/yy) (Tel Clmt *1/2) confirmed emp 16+ hrs & disadvantaged. DWP notice shows (CLMT *1/2) in receipt of (*AA/DLA/PIP) DIS from (dd/mm/yy). System updated	DWP notification recvd (dd/mm/yy) (Tel Clmt *1/2) confirmed emp 16+ hrs & disadvantaged. DWP notice shows (CLMT *1/2) in receipt of (*AA/DLA/PIP) DIS from (dd/mm/yy). System updated
DE08 - DWP notification recvd dd/mm/yy (*AA/DLA/PIP) DIS awarded from (dd/mm/yy). Tel (Clmt *1/2) (dd/mm/yy) confirmed (*emp/not emp) 16+ hrs and confirmed (*disadvantaged/not disadvantaged). Dis not updated on system as no entitlement	DWP notification recvd dd/mm/yy (*AA/DLA/PIP) DIS awarded from (dd/mm/yy). Tel (Clmt *1/2) (dd/mm/yy) confirmed (*emp/not emp) 16+ hrs and confirmed (*disadvantaged/not disadvantaged). Dis not updated on system as no entitlement
DE09 - DWP notification rec’d dd/mm/yy  (*AA/DLA/PIP) DIS ended from (dd/mm/yy). Tel (Clmt *1/2) entitled to adult disability tax credits even though not on a qualifying benefit. Customer entitled to case (*C/D) of disability reg 9	DWP notification rec’d dd/mm/yy  (*AA/DLA/PIP) DIS ended from (dd/mm/yy). Tel (Clmt *1/2) entitled to adult disability tax credits even though not on a qualifying benefit. Customer entitled to case (*C/D) of disability reg 9
DE10 - Call me (choose option letter issued/message left) so we can discuss their disability tax credits. Advised customer to call Hunt Group 0300 322 9265	Call me (advisor to choose) letter issued or message left so we can discuss the customers disability tax credits
DE11 - Information received from the customer call back. Case referred to ORT to consider.	Customer has made contact and provided HMRC with some information. Case sent to Operational Readiness Team (ORT) to consider.
DE12 - Letter issued - DLA review complete - no further action	DLA Case - The DLA review is now complete and we will not be making any changes to the disability element of Working Tax Credits - no further action
DE13 - Letter issued - advise customer they do not need to respond to the TC818A	DLA Case - The DLA review is now complete, letter issued to advise they do not need to respond to the TC818A
DE14 - Apologised to customer for incorrectly worded TC818.  Confirmed their entitlement to Disability element is correct.	Apologised to the customer for the incorrectly worded TC818 and informed the customer that their entitlement to adult disability element is correct.
DE15 - MR received from the customer. Awaiting business steer. Case referred to ORT.	MR received from the customer. Awaiting business steer. Case referred to ORT.
DE16 - BF cycle expired, response to TC818A start but not enough info. (Tel *Clmt 1/2) but no reply/ unable to pass security (*AA/DLA/PIP) from (dd/mm/yy). (*AA/DLA(HCC)/PIP(ER)) ended from (dd/mm/yy) TC2235 issued	BF cycle expired, response to TC818A start but not enough info. (Tel *Clmt 1/2) but no reply/ unable to pass security (*AA/DLA/PIP) from (dd/mm/yy). (*AA/DLA(HCC)/PIP(ER)) ended from (dd/mm/yy) TC2235 issued
DE17 - TC818A start received (DD/MM/YY). Clmt (*1/2) confirmed working 16+ hours and disadvantaged. (*DWP/SSS/CofC) notice states Clmt(*1/2) in receipt of (*AA/DLA/PIP/ADP) from (dd/mm/yy). System updated from (*06/04/CY or 06/04/PY)	TC818A start received (DD/MM/YY). Clmt (*1/2) confirmed working 16+ hours and disadvantaged. (*DWP/SSS/CofC) notice states Clmt(*1/2) in receipt of (*AA/DLA/PIP/ADP) from (dd/mm/yy). System updated from (*06/04/CY or 06/04/PY)
DE19 - DWP notification received dd/mm/yy shows child (insert child details) in receipt of (*DLA/PIP) DIS from dd/mm/yy. No contact required. System Updated	DWP notification received dd/mm/yy shows child (insert child details) in receipt of (*DLA/PIP) DIS from dd/mm/yy. No contact required. System Updated
DE20 - DWP notification received dd/mm/yy shows child (insert child details) no (*DLA/PIP) entitlement from dd/mm/yy. TC2234 issued to check if (insert child details) is registered blind. BF’d until dd/mm/yy	DWP notification received dd/mm/yy shows child (insert child details) no (*DLA/PIP) entitlement from dd/mm/yy. TC2234 issued to check if (insert child details) is registered blind. BF’d until dd/mm/yy
DE21 - Child BF cycle expired, no response to TC2234. DLA scan shows (insert child details) no DLA entitlement (from DD/MM/YY to DD/MM/YY) system updated with end date. If customer calls, ask for a reply to letter issued (Child’s DLA).	Child BF cycle expired, no response to TC2234. DLA scan shows (insert child details) no DLA entitlement (from DD/MM/YY to DD/MM/YY) system updated with end date. If customer calls, ask for a reply to letter issued (Child’s DLA).
DE22 - DWP notification recvd (DD/MM/YY} shows (insert child details)  (*in receipt/not in receipt)  (*DLA/PIP) DIS/(*DLA(HCC) or PIP(ER)) from dd/mm/yy. System previously updated	DWP notification recvd (DD/MM/YY} shows (insert child details) (*in receipt/not in receipt) (*DLA/PIP) DIS/(*DLA(HCC) or PIP(ER)) from dd/mm/yy. System previously updated
DE23 - DLA/PIP notification received (xx/xx/xx) shows child (insert child details) in receipt of (HCC) from DD/MM/YY). No contact required. System updated	DLA scan received ADD shows child (insert child details) in receipt of higher rate care component(DLA/Enhanced rate Daily living component (PIP) from DD/MM/YY. No contact required. System Updated
DE24 -  DWP notification received dd/mm/yy Tel (Clmt 1/2 delete as appropriate). Conf child (insert child details) is not certified as severely sight impaired or blind by a consultant Ophthalmologist. System updated with end date to *DLA(HCC)/PIP(ER) and *DLA/PIP	DWP notification received dd/mm/yy Tel (Clmt 1/2 delete as appropriate). Conf child (insert child details) is not certified as severely sight impaired or blind by a consultant Ophthalmologist. System updated with end date to *DLA(HCC)/PIP(ER) and *DLA/PIP
DE25 - DWP notification rec'd dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)) for Child (insert name) from dd/mm/yy. Tel (Clmt1/2) conf child is cert as severely sight impaired/blind. DIS left on system for cont entitlement. (*DLA(HCC)/PIP(ER) ended on NTC	DWP notification rec'd dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)) for Child (insert name) from dd/mm/yy. Tel (Clmt1/2) conf child is cert as severely sight impaired/blind. DIS left on system for cont entitlement. (*DLA(HCC)/PIP(ER) ended on NTC
DE26 - (*COC/Digital) corre dd/mm/yy Child (insert name) no entitlement to (*DLA(HCC)/PIP(ER) (from DD/MM/YY. Still in receipt of  (*DLA/PIP) DIS. System Updated	(*COC/Digital) corre dd/mm/yy Child (insert name) no entitlement to (*DLA(HCC)/PIP(ER) (from DD/MM/YY. Still in receipt of  (*DLA/PIP) DIS. System Updated
DE27 - DLA/PIP/AA notice received (DD/MM/YY) states (CLMT1/2) in receipt of (insert benefit name). Tel cust (DD/MM/YY) confirmed emp 16+ hrs & disadvantaged. DLA/PIP/AA added from (dd/mm/yy to dd/mm/yy). System updated.	DLA/PIP/AA notice received states (CLMT1/2) in receipt of (insert benefit name). Tel cust confirmed emp 16+ hrs & disadvantaged. DLA/PIP/AA added). System updated.
DE28 - DLA/PIP/AA notice recvd dd/mm/yy shows (CLMT1/2) no longer in receipt of (CC & MC from (dd/mm/yy Tto dd/mm/yy). TC818A issued as clmt emp 16+ hrs. BF'd until {BF}	DLA/PIP/AA notice recvd dd/mm/yy shows (CLMT1/2) no longer in receipt of (CC & MC from (dd/mm/yy Tto dd/mm/yy). TC818A issued as clmt emp 16+ hrs. BF'd
DE29 - DLA/PIP/AA notice received (DD/MM/YY) states (CLMT1/2) no longer in receipt of HRC/Enhanced rate from (DD/MM/YY). (CC/MC awarded from (DD/MM/YY to DD/MM/YY). Tel cust (DD/MM/YY) HRC/Enhanced rate updated, CC/MC not updated as did not confirm emp 16+ hrs/disadvantaged	DLA/PIP/AA notice received states (CLMT1/2) no longer in receipt of HRC/Enhanced rate. (CC/MC awarded). Tel cust (DD/MM/YY) HRC/Enhanced rate updated, CC/MC not updated as did not confirm emp 16+ hrs/disadvantaged
DE30 - DLA/PIP/AA notice received (DD/MM/YY) shows (insert details) no entitlement to (insert benefit details). System not updated as no live claim	DLA/PIP/AA notice received shows no entitlement to benefit. System not updated as no live claim
DE31 - DLA/PIP/AA notice received (DD/MM/YY) states (insert details) in receipt of (insert benefit name) from (DD/MM/YY to DD/MM/YY). System not updated as no live claim	DLA/PIP/AA notice received states in receipt of benefit from (DD/MM/YY to DD/MM/YY). System not updated as no live claim
DE32 - Confirmed (insert details) in receipt of DLA/PIP (insert element), customer notified on time NTC updated from award start date (DD/MM/YY) to (DD/MM/YY). CofC received from(clmt1/2) (DD/MM/YY)	Confirmed (insert details) in receipt of DLA/PIP (insert element), customer notified on time NTC updated from award start date (DD/MM/YY) to (DD/MM/YY). CofC received from (clmt1/2) (DD/MM/YY)
DE33 - (*Digital/CofC) received from (*clmt1/2) (DD/MM/YY) (*clmt1/2) disability entitlement to (*AFIP/AA/DLA(HCC)/PIP(ER)) from DD/MM/YY. 1 month backdating applied from (DD/MM/YY) (*AFIP/DWP decision DD/MM/YY). System updated	(*Digital/CofC) received from (*clmt1/2) (DD/MM/YY) (*clmt1/2) disability entitlement to (*AFIP/AA/DLA(HCC)/PIP(ER)) from DD/MM/YY. 1 month backdating applied from (DD/MM/YY) (*AFIP/DWP decision DD/MM/YY). System updated
DE34 - CofC received shows child (insert child details) no DLA entitlement (from DD/MM/YY to DD/MM/YY). TC2234 issued to check if (insert child details) is registered blind. BF's until DD/MM/YY	CofC received shows child (insert child details) no DLA entitlement (from DD/MM/YY to DD/MM/YY). TC2234 issued to check if (insert child details) is registered blind. BF's until DD/MM/YY
DE35 - DLA/PIP/AA/CofC notification received (DD/MM/YY) states (CLMT1/2) in receipt of (insert benefit and rate). Tel cust (DD/MM/YY) benefit not updated as did not confirm emp 16+ hrs/disadvantaged	DLA/PIP/AA/CofC notification received (DD/MM/YY) states (CLMT1/2) in receipt of (insert benefit and rate). Tel cust (DD/MM/YY) benefit not updated as did not confirm emp 16+ hrs/disadvantaged
DE36 - 21c - Disability additional backdating of £xxxx.xx paid to customer/personal representative DD/MM/YY. This is to cover period DD/MM/YY to DD/MM/YY. Letter issued to advise payment made	21c - Disability additional backdating of £xxxx.xx paid to customer/personal representative DD/MM/YY. This is to cover period DD/MM/YY to DD/MM/YY. Letter issued to advise payment made
DE37 - 21c - Disability additional backdating for customer DD/MM/YY. Revised award notice issued. CY to DD/MM/YY only	21c - Disability additional backdating for customer DD/MM/YY. Revised award notice issued. CY to DD/MM/YY only
DE38 -  21c - Disability additional backdating of £xxxx.xx remitted against outstanding overpayment and £xxxx.xx paid to customer DD/MM/YY. This is to cover period DD/MM/YY to DD/MM/YY. Letter issued to advise payment made	21c - Disability additional backdating of £xxxx.xx remitted against outstanding overpayment and £xxxx.xx paid to customer DD/MM/YY. This is to cover period DD/MM/YY to DD/MM/YY. Letter issued to advise payment made
DE39 -  21c - Disability additional backdating of £xxxx.xx fully remitted against outstanding overpayment. This is to cover period DD/MM/YY to DD/MM/YY	21c - Disability additional backdating of £xxxx.xx fully remitted against outstanding overpayment. This is to cover period DD/MM/YY to DD/MM/YY
DE40 - TC2234 received (DD/MM/YY). Confirmed child (insert child details) is not certified as severely sight impaired or blind by a consultant Ophthalmologist. System updated with (*DLA/PIP) DIS or (*DLA(HCC)/PIP(ER)) end date	TC2234 received (DD/MM/YY). Confirmed child (insert child details) is not certified as severely sight impaired or blind by a consultant Ophthalmologist. System updated with (*DLA/PIP) DIS or (*DLA(HCC)/PIP(ER)) end date
DE41 - CofC recd (dd/mm/yy) from (*clmt1/2). Tel call (DD/MM/YY) to (*clmt1/2) conf DLA ended on (DD/MM/YY). PIP start date (DD/MM/YY) for child (insert name). DIS details left on system	CofC recd (dd/mm/yy) from (*clmt1/2). Tel call (DD/MM/YY) to (*clmt1/2) conf DLA ended on (DD/MM/YY). PIP start date (DD/MM/YY) for child (insert name). DIS details left on system
DE42 - CofC recd (dd/mm/yy) from (*clmt1/2). Tel call (DD/MM/YY) to (*clmt1/2) conf child (insert name) stopped being registered as cert severely sight impaired/blind by Ophthalmologist within the last 28 weeks. DIS dets left on system for cont entitlement. (*DLA(HCC)/PIP(ER)) ended on NTC DD/MM/YY	CofC recd (dd/mm/yy) from (*clmt1/2). Tel call (DD/MM/YY) to (*clmt1/2) conf child (insert name) stopped being registered as cert severely sight impaired/blind by Ophthalmologist within the last 28 weeks. DIS dets left on system for cont entitlement. (*DLA(HCC)/PIP(ER)) ended on NTC DD/MM/YY
DE43 - CofC recd (dd/mm/yy) from (*clmt1/2). Tel call (DD/MM/YY) to (*clmt1/2) conf child (insert name) stopped being registered as cert severely sight impaired/blind by Ophthalmologist within the last 28 weeks. DIS dets left on system for continuing entitlement	CofC recd (dd/mm/yy) from (*clmt1/2). Tel call (DD/MM/YY) to (*clmt1/2) conf child (insert name) stopped being registered as cert severely sight impaired/blind by Ophthalmologist within the last 28 weeks. DIS dets left on system for continuing entitlement
DE44 - CofC recd (dd/mm/yy) from (*clmt1/2). Tel cal (dd/mm/yy) to (*clmt1/2) conf child (insert name) stopped being registered as cert severeley sight impaired/blind by Ophthamologist but unable to provide date,system updated with (*DLA(HCC)/PIP(ER)) or (*DLA/PIP) DIS end date (dd/mm/yy).	CofC recd (dd/mm/yy) from (*clmt1/2). Tel cal (dd/mm/yy) to (*clmt1/2) conf child (insert name) stopped being registered as cert severeley sight impaired/blind by Ophthamologist but unable to provide date,system updated with (*DLA(HCC)/PIP(ER)) or (*DLA/PIP) DIS end date (dd/mm/yy).
DE45 - CofC recd (dd/mm/yy) from (*clmt1/2). Tel cal (dd/mm/yy) to (*clmt1/2) conf child (insert name) stopped being registered as cert severeley sight impaired/blind by Opthamologist. NOT within the last 28 weeks. System updated with (*DLA(HCC)/PIP(ER). System updated with end date (dd/mm/yy)	CofC recd (dd/mm/yy) from (*clmt1/2). Tel cal (dd/mm/yy) to (*clmt1/2) conf child (insert name) stopped being registered as cert severeley sight impaired/blind by Opthamologist. NOT within the last 28 weeks. System updated with (*DLA(HCC)/PIP
DE46 - BF cycle expired, (*response/no response) to TC818A start. (*DLA/PIP/AA/CofC) notification states in receipt of (*AA/DLA/PIP) DIS (dd/mm/yy) no action taken. TC2235 issued	BF cycle expired, (*response/no response) to TC818A start. (*DLA/PIP/AA/CofC) notification states in receipt of (*AA/DLA/PIP) DIS (dd/mm/yy) no action taken. TC2235 issued
DE47 - BF cycle expired, no response to TC818A start. (*DWP/SSS/CofC) notification states Clmt (*1/2) in receipt of (*AA/DLA/PIP/ADP) from (dd/mm/yy). (*AA/DLA(HCC)/PIP(ER)/Severe ADP) ended from (dd/mm/yy) TC2235 issued	BF cycle expired, no response to TC818A start. (*DWP/SSS/CofC) notification states Clmt (*1/2) in receipt of (*AA/DLA/PIP/ADP) from (dd/mm/yy). (*AA/DLA(HCC)/PIP(ER)/Severe ADP) ended from (dd/mm/yy) TC2235 issued
DE48 - Disability not added. TC1227/TC1228 rec'd (dd/mm/yy). Evidence does not prove entitlement. TC2235 issued (dd/mm/yy) to confirm no entitlement	Disability not added. TC1227/TC1228 rec'd (dd/mm/yy). Evidence does not prove entitlement. TC2235 issued (dd/mm/yy) to confirm no entitlement
DE49 - TC2234 rec'd (dd/mm/yy)  confirms (child) is not certified as severely sight impaired/blind by Ophthalmologist. (*DWP/Customer) Notification shows no DLA entitlement from (dd/mm/yy) (*DLA(HCC)/PIP(ER) and (*DLA/PIP) ended on system.	TC2234 rec'd (dd/mm/yy)  confirms (child) is not certified as severely sight impaired/blind by Ophthalmologist. (*DWP/Customer) Notification shows no DLA entitlement from (dd/mm/yy) (*DLA(HCC)/PIP(ER) and (*dla/pip) ended on system.
DE50 - Child BF cycle expired, no response to TC2234. (*DWP/Customer) Notification shows (insert child details) no DLA entitlement from (dd/mm/yy) (*DLA/PIP) ended on system	Child BF cycle expired, no response to TC2234. (*DWP/Customer) Notification shows (insert child details) no DLA entitlement from (dd/mm/yy) (*DLA/PIP) ended on system
DE51 -TC2234 rec’d confirms (child) is not certified as severely sight impaired/blind by Ophthalmologist (*DWP/Customer) Notification shows no DLA entitlement from (DD/MM/YY). (*DLA/PIP) ended on system	TC2234 rec’d confirms (child) is not certified as severely sight impaired/blind by Ophthalmologist (*DWP/Customer) Notification shows no DLA entitlement from (DD/MM/YY). (*DLA/PIP) ended on system
DE52 - Disability not added. Evidence received does not prove entitlement to (*AA/DLA(HCC)/PIP(ER)) (AA/DLA/PIP). TC2235 issued to confirm no entitlement	Disability not added. Evidence received does not prove entitlement to (*AA/DLA(HCC)/PIP(ER)) (AA/DLA/PIP). TC2235 issued to confirm no entitlement
DE53 - DWP notification recvd (dd/mm/yy) shows (CLMT *1/2) no longer in receipt (*AA/DLA/PIP) DIS from (dd/mm/yy). BF'd for 14 days to (dd/mm/yy) till S17 is issued	DE53 - DWP notification recvd (dd/mm/yy) shows (CLMT *1/2) no longer in receipt (*AA/DLA/PIP) DIS from (dd/mm/yy). BF'd for 14 days to (dd/mm/yy) till S17 is issued
DE54 - DE54 - CofC recvd dd/mm/yy shows (*CLMT1/2) no longer in receipt of (*AA/DLA/PIP DIS) from (dd/mm/yy). BF'd for 14 days to dd/mm/yy till S17 is issued	DE54 - CofC recvd dd/mm/yy shows (*CLMT1/2) no longer in receipt of (*AA/DLA/PIP DIS) from (dd/mm/yy). BF'd for 14 days to dd/mm/yy till S17 is issued
DE55 - TC818A Start received (DD/MM/YY) (insert details) confirmed working 16+ hours but does not meet the disadvantage test.(*AA/DLA(HCC)/PIP(ER)) ended on  (dd/mm/yy) system updated	TC818A Start received (DD/MM/YY) (insert details) confirmed working 16+ hours but does not meet the disadvantage test.(*AA/DLA(HCC)/PIP(ER)) ended on  (dd/mm/yy) system updated
DE56 - TC818A Start received (DD/MM/YY) (insert details) confirmed ended work (DD/MM/YY) and meets the disadvantage test. (*AA/DLA(HCC)/PIP(ER)) ended on  (dd/mm/yy) system updated	TC818A Start received (DD/MM/YY) (insert details) confirmed ended work (DD/MM/YY) and meets the disadvantage test. (*AA/DLA(HCC)/PIP(ER)) ended on  (dd/mm/yy) system updated
DE57 - TC818AStart received (DD/MM/YY) (insert details) confirmed ended work on (DD/MM/YY) and does not meet the disadvantage test.(*AA/DLA(HCC)/PIP(ER)) ended on  (dd/mm/yy) system updated	TC818A Start received (DD/MM/YY) (insert details) confirmed ended work on (DD/MM/YY) and does not meet the disadvantage test.(*AA/DLA(HCC)/PIP(ER)) ended on  (dd/mm/yy) system updated
DE58 - BF cycle expired, no response to TC818A start. (*DWP/SSS/CofC) notification states (*Clmt1/2) in receipt of (*AA/DLA/PIP/ADP) (dd/mm/yy). Disability not added. TC2235 issued	BF cycle expired, no response to TC818A start. (*DWP/SSS/CofC) notification states (*Clmt1/2) in receipt of (*AA/DLA/PIP/ADP) (dd/mm/yy). Disability not added. TC2235 issued
DE59 - TC818A Start received (DD/MM/YY) (*clmt1/2) conf working 16+ hours and disadvantage. (*AA/DLA(HCC)/PIP(ER)Severe ADP) ended from (dd/mm/yy). One month backdating applied from (DD/MM/YY) for (*AA/DLA/PIP/ADP) DIS as continuing entitlement	TC818A Start received (DD/MM/YY) (*clmt1/2) conf working 16+ hours and disadvantage. (*AA/DLA(HCC)/PIP(ER)Severe ADP) ended from (dd/mm/yy). One month backdating applied from (DD/MM/YY) for (*AA/DLA/PIP/ADP) DIS as continuing entitlement
DE60 - TC818A Start received (DD/MM/YY) (*clmt1/2) confirmed working 16+ hours and disadvantaged. (*'AA/DLA(HCC)/PIP(ER)/Severe ADP) ended DD/MM/YY. (*AA/DLA/PIP/ADP) started from DD/MM/YY. NTC updated	TC818A Start received (DD/MM/YY) (*clmt1/2) confirmed working 16+ hours and disadvantaged. (*'AA/DLA(HCC)/PIP(ER)/Severe ADP) ended DD/MM/YY. (*AA/DLA/PIP/ADP) started from DD/MM/YY. NTC updated
DE61 - TC818 Stop (S16 option) reply rec’d (DD/MM/YY). Clmt 1/2 confirmed (AA/DLA/PIP) DIS ended (DD/MM/YY), system updated, no entitlement through (Disadvantage Test).	TC818 Stop (S16 option) reply rec’d (DD/MM/YY). Clmt 1/2 confirmed (AA/DLA/PIP) DIS ended (DD/MM/YY), system updated, no entitlement through (Disadvantage Test).
DE62 - TC818 Stop (S16 option) reply rec’d (DD/MM/YY). Clmt (*1/2) conf’d (*AA/DLA/PIP) DIS ended (DD/MM/YY), DIS left on system as entitled to adult disability even though not on a qualifying benefit. Entitled as moved from Case (*A/B/E/F) to Case G of disability regs.	TC818 Stop (S16 option) reply rec’d (DD/MM/YY). Clmt (*1/2) conf’d (*AA/DLA/PIP) DIS ended (DD/MM/YY), DIS left on system as entitled to adult disability even though not on a qualifying benefit. Entitled as moved from Case (*A/B/E/F) to Case G of disability regs.
DE63 - BF cycle expired, no response to TC818A stop (S16 option). *DLA/ PIP/AA/CofC notification states (disability ended DD/MM/YY). Case added to inhibit list	BF cycle expired, no response to TC818A stop (S16 option). *DLA/ PIP/AA/CofC notification states (disability ended DD/MM/YY). Case added to inhibit list
DE64 – BF cycle expired, no response to TC818A stop (S16 option). Tel (Clmt *1/2) (*AA/DLA/PIP) DIS ended from (dd/mm/yy). System updated with end date (dd/mm/yy) as clmt is not disadvantaged	BF cycle expired, no response to TC818A stop (S16 option). Tel (Clmt *1/2) (*AA/DLA/PIP) DIS ended from (dd/mm/yy). System updated with end date (dd/mm/yy) as clmt is not disadvantaged
DE65 – BF cycle expired, no response to TC818A stop (S16 option) (*AA/DLA/PIP) DIS ended from dd/mm/yy. Tel (Clmt *1/2) System updated with end date (dd/mm/yy) as clmt is disadvantage but is no longer working 16hrs or more	BF cycle expired, no response to TC818A stop (S16 option) (*AA/DLA/PIP) DIS ended from dd/mm/yy. Tel (Clmt *1/2) System updated with end date (dd/mm/yy) as clmt is disadvantage but is no longer working 16hrs or more
DE66 – BF cycle expired, no response to TC818A stop (S16 option). (*AA/DLA/PIP) DIS ended from (dd/mm/yy). Tel (Clmt *1/2) entitled to adult disability even though not on a qualifying benefit. Customer entitled to case (*C/D) of disability reg 9	BF cycle expired, no response to TC818A stop (S16 option). (*AA/DLA/PIP) DIS ended from (dd/mm/yy). Tel (Clmt *1/2) entitled to adult disability even though not on a qualifying benefit. Customer entitled to case (*C/D) of disability reg 9
DE67 –  BF cycle expired, no response to TC818A stop (S16 option). Tel (Clmt *1/2) entitled to adult disability even though not on a qualifying benefit. Cust moved from Case (*A,B,E,F)  to Case G of disability regs. Disability left on NTC	BF cycle expired, no response to TC818A stop (S16 option). Tel (Clmt *1/2) entitled to adult disability even though not on a qualifying benefit. Cust moved from Case (*A,B,E,F)  to Case G of disability regs. Disability left on NTC
DE68 - BF cycle expired, no response to TC818A stop (S16 option)(*AA/DLA/PIP) DIS ended from dd/mm/yy. Tel (Clmt *1/2) System updated with end date (dd/mm/yy) as clmt not in receipt of QB does not meet G case criteria	BF cycle expired, no response to TC818A stop (S16 option)(*AA/DLA/PIP) DIS ended from dd/mm/yy. Tel (Clmt *1/2) System updated with end date (dd/mm/yy) as clmt not in receipt of QB does not meet G case criteria
DE69 - TC818 Stop (S18 option) reply rec’d (DD/MM/YY). (insert details) confirmed (insert details) DLA ended (DD/MM/YY), system updated, no entitlement through (Disadvantage Test).	TC818 Stop (S18 option) reply rec’d (DD/MM/YY). (insert details) confirmed (insert details) DLA ended (DD/MM/YY), system updated, no entitlement through (Disadvantage Test).
DE70 - BF cycle expired, no response to TC818A stop (S18 option). (*DLA/ PIP/AA/CofC) notification states (*AA/DLA/PIP) DIS ended (DD/MM/YY). System updated (S18 decision)	BF cycle expired, no response to TC818A stop (S18 option). (*DLA/ PIP/AA/CofC) notification states (*AA/DLA/PIP) DIS ended (DD/MM/YY). System updated (S18 decision)
DE71 - TC818A start received (DD/MM/YY). Clmt (*1/2) confirmed working 16+ hours and disadvantaged. (*DWP/SSS/CofC) notice states Clmt(*1/2) in receipt of (*AA/DLA/PIP/ADP) from (dd/mm/yy). System updated from (dd/mm/yy)	TC818A start received (DD/MM/YY). Clmt (*1/2) confirmed working 16+ hours and disadvantaged. (*DWP/SSS/CofC) notice states Clmt(*1/2) in receipt of (*AA/DLA/PIP/ADP) from (dd/mm/yy). System updated from (dd/mm/yy)
DE72 - ADD still does not show clmts entitlement to (*AA/DLA(HCC)/PIP(ER)) or (*AA/DLA/PIP). Disability not added. No reply to (*TC1224/TC1225) issued (DD/MM/YY). TC2235 issued to conf no entitlement	ADD still does not show clmts entitlement to (*AA/DLA(HCC)/PIP(ER)) or (*AA/DLA/PIP). Disability not added. No reply to (*TC1224/TC1225) issued (DD/MM/YY). TC2235 issued to conf no entitlement
DE73 - TC818A Start received (DD/MM/YY) (*clmt1/2) confirmed working 16+ hours and disadvantaged. (*AA/DLA(HCC)/PIP(ER)/Severe ADP) ended (DD/MM/YY). (*AA/DLA/PIP/ADP) started from (DD/MM/YY). NTC updated	TC818A Start received (DD/MM/YY) (*clmt1/2) confirmed working 16+ hours and disadvantaged. (*AA/DLA(HCC)/PIP(ER)/Severe ADP) ended (DD/MM/YY). (*AA/DLA/PIP/ADP) started from (DD/MM/YY). NTC updated
DE74 - TC818A start received (DD/MM/YY). Clmt (*1/2) confirmed working 16+ hours and disadvantaged. (*DWP/SSS/CofC/) notice states Clmt (*1/2) in receipt of (*AA/DLA/PIP/ADP) from (DD/MM/YY). 1 month backdating applied from (DD/MM/YY). DWP decision date (DD/MM/YY)	TC818A start received (DD/MM/YY). Clmt (*1/2) confirmed working 16+ hours and disadvantaged. (*DWP/SSS/CofC/) notice states Clmt (*1/2) in receipt of (*AA/DLA/PIP/ADP) from (DD/MM/YY). 1 month backdating applied from (DD/MM/YY). DWP decision date (DD/MM/YY)
DE75 - DWP notification received (DD/MM/YY) shows (Clmt *1/2) no entitlement to (*AA/DLA(HCC)/PIP(ER)). Tel (Clmt *1/2) employment ended (dd/mm/yy). System updated with end date (dd/mm/yy) for (*AA/DLA(HCC)/PIP(ER))	DWP notification received (DD/MM/YY) shows (Clmt *1/2) no entitlement to (*AA/DLA(HCC)/PIP(ER)). Tel (Clmt *1/2) employment ended (dd/mm/yy). System updated with end date (dd/mm/yy) for (*AA/DLA(HCC)/PIP(ER))
DE76 - DWP notification recvd (DD/MM/YY) shows (CLMT *1/2) in receipt (*AA/DLA/PIP) DIS from (dd/mm/yy). Tel (Clmt *1/2) confirmed not working 16hrs partner is, Incapacity start date entered (DD/MM/YY)	DWP notification recvd (DD/MM/YY) shows (CLMT *1/2) in receipt (*AA/DLA/PIP) DIS from (dd/mm/yy). Tel (Clmt *1/2) confirmed not working 16hrs partner is, Incapacity start date entered (DD/MM/YY)
DE77 - DWP notification recvd DD/MM/YY shows (CLMT *1/2) in receipt (*AA/DLA/PIP) DIS from (dd/mm/yy). Tel (Clmt *1/2) confirmed not working 16hrs partner is, Incapacity start date entered (DD/MM/YY)	DWP notification recvd DD/MM/YY shows (CLMT *1/2) in receipt (*AA/DLA/PIP) DIS from (dd/mm/yy). Tel (Clmt *1/2) confirmed not working 16hrs partner is, Incapacity start date entered (DD/MM/YY)
DE78 - DWP notification recvd dd/mm/yy. (Clmt *1/2) in receipt no Dis components from (dd/mm/yy). Tel (Clmt *1/2) confirmed employment ended dd/mm/yy. System updated with end date AA/DLA/PIP DIS (dd/mm/yy)	DWP notification recvd dd/mm/yy. (Clmt *1/2) in receipt no Dis components from (dd/mm/yy). Tel (Clmt *1/2) confirmed employment ended dd/mm/yy. System updated with end date AA/DLA/PIP DIS (dd/mm/yy)
DE79 - DWP notification recvd (dd/mm/yy) states (CLMT *1/2) in receipt of (*AA/DLA/PIP) DIS from (dd/mm/yy). No contact required. System updated to end AA/DLA(HCC)/PIP(ER) (dd/mm/yy) as customer or partner not working 16+ hours	DWP notification recvd (dd/mm/yy) states (CLMT *1/2) in receipt of (*AA/DLA/PIP) DIS from (dd/mm/yy). No contact required. System updated to end AA/DLA(HCC)/PIP(ER) (dd/mm/yy) as customer or partner not working 16+ hours
DE80 - BF cycle expired, no response to TC818A stop (*S16/18 option). Tel (Clmt *1/2) dd/mm/yy, unable to confirm previous qualifying benefit, will call back or write in with details. BF’d till dd/mm/yy. Disability left on NTC	BF cycle expired, no response to TC818A stop (*S16/18 option). Tel (Clmt *1/2) dd/mm/yy, unable to confirm previous qualifying benefit, will call back or write in with details. BF’d till dd/mm/yy. Disability left on NTC
DE81 - BF cycle expired, no response to TC818A stop (*S16/18 option). Tel (Clmt *1/2) dd/mm/yy, advised they cannot get the information. Referral sent to ORT for further instructions. BF’d till dd/mm/yy. Disability left on NTC	BF cycle expired, no response to TC818A stop (*S16/18 option). Tel (Clmt *1/2) dd/mm/yy, advised they cannot get the information. Referral sent to ORT for further instructions. BF’d till dd/mm/yy. Disability left on NTC
DE82 - Extended BF cycle expired, (Clmt *1/2) was unable to confirm previous qualifying benefits,*DLA/ PIP/AA/CofC notification states (disability ended DD/MM/YY). Disability left on NTC. Case added to inhibit list	Extended BF cycle expired, (Clmt *1/2) was unable to confirm previous qualifying benefits,*DLA/ PIP/AA/CofC notification states (disability ended DD/MM/YY). Disability left on NTC. Case added to inhibit list
DE83 - (Clmt *1/2) responded to TC818A stop (S16 option). Not enough info provided. DLA/ PIP/AA/CofC notification states (disability ended DD/MM/YY). Disability left on NTC Case added to inhibit list	(Clmt *1/2) responded to TC818A stop (S16 option). Not enough info provided. DLA/ PIP/AA/CofC notification states (disability ended DD/MM/YY). Disability left on NTC Case added to inhibit list
DE84 - DWP notification recvd (dd/mm/yy). (Clmt *1/2) in receipt no Dis components from (dd/mm/yy). Clmt not working. System updated with Disability end date	DWP notification recvd (dd/mm/yy). (Clmt *1/2) in receipt no Dis components from (dd/mm/yy). Clmt not working. System updated with Disability end date
DE85 - DWP notification recvd (dd/mm/yy). (Clmt *1/2) in receipt no Dis components from (dd/mm/yy). Clmt not working. Date left in incapacitated box as in receipt for another reason	DWP notification recvd (dd/mm/yy). (Clmt *1/2) in receipt no Dis components from (dd/mm/yy). Clmt not working. Date left in incapacitated box as in receipt for another reason
DE86 - DWP notification recvd (dd/mm/yy). (Clmt *1/2) in receipt no Dis components from (dd/mm/yy). Clmt not working. System updated with Incapacitated end date	DWP notification recvd (dd/mm/yy). (Clmt *1/2) in receipt no Dis components from (dd/mm/yy). Clmt not working. System updated with Incapacitated end date
DE87 - DWP notification recvd ) (dd/mm/yy) in receipt of no (*AA/DLA/PIP) Dis from (dd/mm/yy). Tel (Clmt *1/2) (dd/mm/yy), unable to confirm previous qualifying benefit, will call back or write in with details. BF’d till (dd/mm/yy). Disability left on NTC	DWP notification recvd ) (dd/mm/yy) in receipt of no (*AA/DLA/PIP) Dis from (dd/mm/yy). Tel (Clmt *1/2) (dd/mm/yy), unable to confirm previous qualifying benefit, will call back or write in with details. BF’d till (dd/mm/yy). Disability left on NTC
DE88 - DWP notification recvd (dd/mm/yy) in receipt of no (*AA/DLA/PIP) Dis from (dd/mm/yy). Tel (Clmt *1/2) (dd/mm/yy), advised they cannot get the information. Referral sent to ORT for further instructions. BF’d till (dd/mm/yy). Disability left on NTC	DWP notification recvd (dd/mm/yy) in receipt of no (*AA/DLA/PIP) Dis from (dd/mm/yy). Tel (Clmt *1/2) (dd/mm/yy), advised they cannot get the information. Referral sent to ORT for further instructions. BF’d till (dd/mm/yy). Disability left on NTC
DE89 - DWP notification received dd/mm/yy no entitlement to (*DLA/PIP) Dis for (insert child details) from (dd/mm/yy). Tel (*Clmt 1/2) conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system for cont entitlement	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP) Dis for (insert child details) from (dd/mm/yy). Tel (*Clmt 1/2) conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system for cont entitlement
DE90 - DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel (*Clmt 1/2). Conf child (insert child details) is not certified as severely sight impaired or blind by a consultant Ophthalmologist. System updated with end date to (*DLA/PIP)	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel (*Clmt 1/2). Conf child (insert child details) is not certified as severely sight impaired or blind by a consultant Ophthalmologist. System updated with end date to (*DLA/PIP)
DE91 - BF cycle expired, no response to TC818A stop (S18 option) (*AA/DLA/PIP) DIS ended from (dd/mm/yy). Tel (Clmt *1/2) confirmed employment ended (dd/mm/yy). System updated with end date AA/DLA/PIP DIS (dd/mm/yy)	BF cycle expired, no response to TC818A stop (S18 option) (*AA/DLA/PIP) DIS ended from (dd/mm/yy). Tel (Clmt *1/2) confirmed employment ended (dd/mm/yy). System updated with end date AA/DLA/PIP DIS (dd/mm/yy)
DE92 - DWP notification recvd (DD/MM/YY) advised (*Clmt1/2 – Child name) (add disability details provided) (*NP04/NP05) note present, Priority1 are aware. No further action required	DWP notification recvd (DD/MM/YY) advised (*Clmt1/2 – Child name) (add disability details provided) (*NP04/NP05) note present, Priority1 are aware. No further action required
DE93 - CofC recvd (DD/MM/YY) advised (*Clmt1/2 – Child name) (add disability details provided) (*NP04/NP05) note present, Priority1 are aware. No further action required	CofC recvd (DD/MM/YY) advised (*Clmt1/2 – Child name) (add disability details provided) (*NP04/NP05) note present, Priority1 are aware. No further action required
DE94 - DWP notification recvd (DD/MM/YY) advised (*Clmt1/2 – Child name) (add disability details provided) Referral sent to Priority 1 team	DWP notification recvd (DD/MM/YY) advised (*Clmt1/2 – Child name) (add disability details provided) Referral sent to Priority 1 team
DE95 - CofC recvd (DD/MM/YY) advised (*Clmt1/2 – Child name) (add disability details provided) Referral sent to Priority 1 team	CofC recvd (DD/MM/YY) advised (*Clmt1/2 – Child name) (add disability details provided) Referral sent to Priority 1 team
DE96 - CofC received (dd/mm/yy) states (Clmt1/2) no longer in receipt of (*AA/DLA(HCC)/PIP(ER) rate from (DD/MM/YY). (*AA/DLA/PIP DIS) not on ADD. TC1224 & TC956 issued for evidence of (*AA/DLA/PIP DIS). BF till dd/mm/yy	CofC received (dd/mm/yy) states (Clmt1/2) no longer in receipt of (*AA/DLA(HCC)/PIP(ER) rate from (DD/MM/YY). (*AA/DLA/PIP DIS) not on ADD. TC1224 & TC956 issued for evidence of (*AA/DLA/PIP DIS). BF till dd/mm/yy
DE97 – CofC received (dd/mm/yy). ADD still does not show (*Clmt1/2) entitlement to (*AA/DLA/PIP) DIS. No reply to TC1224 (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy) on system. TC2235 & TC956 issued	CofC received (dd/mm/yy). ADD still does not show (*Clmt1/2) entitlement to (*AA/DLA/PIP) DIS. No reply to TC1224 (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy) on system. TC2235 & TC956 issued
DE98 - (*Digital/CofC) received (DD/MM/YY) from (*clmt1/2) stating Child (Insert name) is entitled to  (*DLA/PIP) DIS / (*DLA(HCC)/PIP(ER)) from (DD/MM/YY). NTC updated from (*06/04/CY – 06/04/PY) notified within 1 month of decision notice dd/mm/yy	DE98 - (*Digital/CofC) received (DD/MM/YY) from (*clmt1/2) stating Child (Insert name) is entitled to  (*DLA/PIP) DIS / (*DLA(HCC)/PIP(ER)) from (DD/MM/YY). NTC updated from (*06/04/CY – 06/04/PY) notified within 1 month of decision notice dd/mm/yy
DE99 - (*Digital/CofC) received (DD/MM/YY) from (*Clmt1/2) stating (*Clmt1/2) entitled to (*AFIP/AA/DLA(HCC)/PIP(ER)) from (DD/MM/YY). NTC updated from (*06/04/CY / 06/04/PY). Notified with 1 month of decision notice dd/mm/yy	(*Digital/CofC) received (DD/MM/YY) from (*Clmt1/2) stating (*Clmt1/2) entitled to (*AFIP/AA/DLA(HCC)/PIP(ER)) from (DD/MM/YY). NTC updated from (*06/04/CY / 06/04/PY). Notified with 1 month of decision notice dd/mm/yy

Fast Track - end-to-end processing

Form received from DWP through the e-portal. Household Notes are added throughout, keeping the claim updated (date received, when claim altered).

Please ensure that the relevant standardised reference shown below is added to the end of the message. 

• CP NW & NE - ‘CP Number/Grp Number/Task/Building/Floor or Room/PID’
• Compliance - ‘CxHx/PID/telephone number’

Message	Explanation
DF01 - (DD/MM/YY)	Fast track form received. Date entered applies to the stamped received date.
DF02 - Man payments of tax credits for £(XXXX) paid to (insert details) for the period (DD/MM/YY) to (DD/MM/YY) by Fast track TCO on (DD/MM/YY). R92TC (serial no.)	Self-explanatory. Date entered is for the dates actually paid ending the day before tax credits start being paid.
This Note no longer used from 12 May 2007 - DF03 - Manual payments have been calculated (DD/MM/YY). Details sent to Group 13 to put into payment. 1st payment due to start (DD/MM/YY)	Self-explanatory. Payments usually due to start two weeks from the calculation date.
This Note no longer used from 12 May 2007 - DF04 - Award table and payment schedule did not appear. Man payments set up. 1st household pay day (DD/MM/YY). Payments of £(XXXX) CTC, £(XXXX) WTC due on (DD/MM/YY). Future payments of £(XXXX) WTC, £(XXXX) CTC next due (DD/MM/YY) and 4 weekly thereafter payments of £(XXXX) CTC, £(XXXX) WTC will be made until (£DD/MM/YY)	Claim was processed but the award table did not appear in Function VIEW AWARD. This means that the schedule is not set up. The calculation was done by Group / Team. The schedule was sent to Group 13 to pay the amounts on the dates specified.
DF05 - New claim submitted in error instead of COC. Claim withdrawn. New details added to existing claim	New claim was sent instead of the change of circumstance. The existing claim is live and the correct entitlement is being paid. Change of circumstance entered into existing claim. New claim withdrawn.
This Note no longer used from 12 May 2007 - DF06 - Duplicate claim received and withdrawn	Self-explanatory.
This Note no longer used from 12 May 2007 - DF07 - Await CBOL update	Normally waiting for Child Benefit to go into payment or bring into payment specific child or children before the verification failure can be cleared.
DF08 - TC655. BF (DD/MM/YY)	Form TC655 needs to be sent to the customer to verify the child. Birth certificate, baptism certificate, or medical card requested and to confirm who is responsible for the child (that is, who’s in receipt of Child Benefit).
This Note no longer used from 12 May 2007 - DF09 - Claimant requested backdate of CTC to date new baby born (DD/MM/YY). Backdating stencil referred to backdating team	Customer has made a new claim for tax credit and would like it backdating to the date the child was born. Only for cases when backdating period requested is greater than 93 days from the date the claim was received.
DF10 - Award correct and running from start date of job	Self-explanatory.
This Note no longer used from 12 May 2007 - DF11 - Telephone call made to Local Office (insert details). Missing information obtained	Self-explanatory.
DF12 - (DD/MM/YY)	Fast track form received. Claim manually captured on the date given.
This Note no longer used from 12 May 2007 - DF13 - (Recorded/Registered) letter (number) redirected to (insert details) (DD/MM/YY)	Self-explanatory.
DF14 - COC-End IS /JSA (DD/MM/YY). Start new work (DD/MM/YY), (XX) hours per week. CY income updated to (£00.00). CC for (name), start (DD/MM/YY) at (£00.00) per week	Self-explanatory.
DF15 - FAO Bank liaison - Syrian refugee case- DO NOT SUSPEND PAYMENTS - Customer allowed non-bank payments.	Syrian refugee case - DO NOT SUSPEND PAYMENTS - Customer allowed non-bank payments
DF16 – FAO Bank Liaison. Gateway Protection programme case –DO NOT SUSPEND PAYMENTS – Customer allowed non-bank payments.	Customer allowed ongoing non-bank payments
DF17 - DWP notification received dd/mm/yy shows child (insert child details) in receipt of (*DLA/PIP) DIS (DLA(HCC)/PIP(ER)) from dd/mm/yy. Not added to NTC as customer not responsible for (insert child details) on dd/mm/yy.	DWP notification received dd/mm/yy shows child (insert child details) in receipt of (*DLA/PIP) DIS (DLA(HCC)/PIP(ER)) from dd/mm/yy. Not added to NTC as customer not responsible for (insert child details) on dd/mm/yy.
DF18 – DWP notification received dd/mm/yy shows child (insert child details) in receipt of (DLA DIS/PIP DIS delete as appropriate) from dd/mm/yy DIS updated and ended same date as DOR	DWP notification received dd/mm/yy shows child (insert child details) in receipt of (DLA DIS/PIP DIS delete as appropriate) from dd/mm/yy DIS updated and ended same date as DOR
DF19 - DWP notification received (DD/MM/YY) shows child (insert child details) in receipt of (DLA HCC/PIP ER) from dd/mm/yy). HCC updated and ended same date as DOR	DWP notification received (DD/MM/YY) shows child (insert child details) in receipt of (DLA HCC/PIP ER) from dd/mm/yy). HCC updated and ended same date as DOR
DF20 - DWP notification received dd/mm/yy shows child (insert child details) in receipt of (*DLA/PIP) DIS (DLA(HCC)/PIP(ER)) from dd/mm/yy. Not added to NTC as customer not responsible for (insert child details) on dd/mm/yy.	DWP notification received dd/mm/yy shows child (insert child details) in receipt of (*DLA/PIP) DIS (DLA(HCC)/PIP(ER)) from dd/mm/yy. Not added to NTC as customer not responsible for (insert child details) on dd/mm/yy.
DF21 - DWP notification received (DD/MM/YY) shows child (insert child details) in receipt of (DLA HCC/PIP ER) from dd/mm/yy). No contact required.  (DLA HCC/PIP ER) from dd/mm/yy) added from dd/mm/yy then all disability elements ended as DOR end date	DWP notification received (DD/MM/YY) shows child (insert child details) in receipt of (DLA HCC/PIP ER) from dd/mm/yy). No contact required.  (DLA HCC/PIP ER) from dd/mm/yy) added from dd/mm/yy then all disability elements ended as DOR end date
DF22 - DWP Notification received dd/mm/yy shows child (insert child details) no entitlement to (*DLA(HCC) /PIP(ER)  from dd/mm/yy.  Still in receipt of DIS. (*DLA(HCC) /PIP(ER) ended dd/yy/mm and DLA/PIP DIS ended same date as DOR ended date	DWP Notification received dd/mm/yy shows child (insert child details) no entitlement to (*DLA(HCC) /PIP(ER)  from dd/mm/yy.  Still in receipt of DIS. (*DLA(HCC) /PIP(ER) ended dd/yy/mm and DLA/PIP DIS ended same date as DOR ended date
DF23 - DWP notification received dd/mm/yy shows child (insert child details) no longer in receipt of (*DLA/PIP) DIS (DLA(HCC)/PIP(ER)) from dd/mm/yy. No changes to NTC as customer not responsible for (insert child details) on dd/mm/yy.	DWP notification received dd/mm/yy shows child (insert child details) no longer in receipt of (*DLA/PIP) DIS (DLA(HCC)/PIP(ER)) from dd/mm/yy. No changes to NTC as customer not responsible for (insert child details) on dd/mm/yy.
DF24 - TC2234 received (DD/MM/YY) confirms child (insert name) is certified as severely sight impaired/blind by Ophthalmologist. Disability ended from the date the responsibility ended	TC2234 received (DD/MM/YY) confirms child (insert name) is certified as severely sight impaired/blind by Ophthalmologist. Disability ended from the date the responsibility ended
DF25 - TC818 Stop (S18 option) reply rec’d (DD/MM/YY). Clmt (*1/2) conf’d (*AA/DLA/PIP) DIS ended (DD/MM/YY), DIS left on system as entitled to adult disability even though not on a qualifying benefit. Entitled as moved from Case (*A/B/E/F) to Case G of disability regs.	TC818 Stop (S18 option) reply rec’d (DD/MM/YY). Clmt (*1/2) conf’d (*AA/DLA/PIP) DIS ended (DD/MM/YY), DIS left on system as entitled to adult disability even though not on a qualifying benefit. Entitled as moved from Case (*A/B/E/F) to Case G of disability regs.
DF26 - BF cycle expired, no response to TC818A start. (*DLA/PIP/AA/CofC) notification states in receipt of (*AA/DLA/PIP) from (dd/mm/yy). Disability not added. TC2235 issued	BF cycle expired, no response to TC818A start. (*DLA/PIP/AA/CofC) notification states in receipt of (*AA/DLA/PIP) from (dd/mm/yy). Disability not added. TC2235 issued
DF27 - BF cycle expired, No response to TC818A stop (S18 option). clmt did not answer the call. (*DLA/ PIP/AA/CofC) notification states (*AA/DLA/PIP) DIS ended (DD/MM/YY). System updated (S18 decision)	BF cycle expired, No response to TC818A stop (S18 option). clmt did not answer the call. (*DLA/ PIP/AA/CofC) notification states (*AA/DLA/PIP) DIS ended (DD/MM/YY). System updated (S18 decision)
DF28 - DWP Stop notice received dd/mm/yy, (*Child's name) disability claim migrated to Social Security Scotland (CDP) No action taken on NTC	DWP Stop notice received dd/mm/yy, (*Child's name) disability claim migrated to Social Security Scotland (CDP) No action taken on NTC
DF29 - TC818A start received (DD/MM/YY). Clmt (*1/2) confirmed working 16+ hours and disadvantaged. ADD confirms Clmt(*1/2) in receipt of (*AA/DLA/PIP) from (dd/mm/yy). System updated from (dd/mm/yy) as notified within 1 month of DWP decision	TC818A start received (DD/MM/YY). Clmt (*1/2) confirmed working 16+ hours and disadvantaged. ADD confirms Clmt(*1/2) in receipt of (*AA/DLA/PIP) from (dd/mm/yy). System updated from (dd/mm/yy) as notified within 1 month of DWP decision
DF30 -  DWP notification recvd (dd/mm/yy) shows (CLMT *1/2) no longer in receipt (*AA/DLA/PIP) DIS from (dd/mm/yy). BF'd till  (06/06/2023) till S17 is issued	DWP notification recvd (dd/mm/yy) shows (CLMT *1/2) no longer in receipt (*AA/DLA/PIP) DIS from (dd/mm/yy). BF'd till  (06/06/2023) till S17 is issued
DF31 - BF cycle expired, no response to TC818A stop (S16 option). (*DLA/ PIP/AA/CofC) notification states (disability ended DD/MM/YY). TC818A Stop (S18) option issued as clmt emp 16+ hrs. BF'd till dd/mm/yy	BF cycle expired, no response to TC818A stop (S16 option). (*DLA/ PIP/AA/CofC) notification states (disability ended DD/MM/YY). TC818A Stop (S18) option issued as clmt emp 16+ hrs. BF'd till dd/mm/yy
DF32 – (*Digital/CofC) recvd (dd/mm/yy) HiB does not show Severe ADP benefit for (clmt *1/2). Severe ADP not added TC1225 & TC956 issued to explain unable to verify entitlement so award not changed BF until (DD/MM/YY)	(*Digital/CofC) recvd (dd/mm/yy) HiB does not show Severe ADP benefit for (clmt *1/2). Severe ADP not added TC1225 & TC956 issued to explain unable to verify entitlement so award not changed BF until (DD/MM/YY)
DF33 – (*Digital/CofC) rec’d (dd/mm/yy) states (*Clmt1/2) no longer in receipt of Severe ADP) from dd/mm/yy. ADP DIS not on the HiB. TC1224 & TC956 issued for evidence of  BF till (dd/mm/yy)	(*Digital/CofC) rec’d (dd/mm/yy) states (*Clmt1/2) no longer in receipt of Severe ADP) from dd/mm/yy. ADP DIS not on the HiB. TC1224 & TC956 issued for evidence of  BF till (dd/mm/yy)
DF34 - (*Digital/CofC) rec’d (dd/mm/yy) states (*clmt 1/2) no longer in receipt of Severe ADP. In receipt of ADP DIS Customer not working 16 hours partner is. Incapacity start date entered (DD/MM/YY)	(*Digital/CofC) rec’d (dd/mm/yy) states (*clmt 1/2) no longer in receipt of Severe ADP. In receipt of ADP DIS Customer not working 16 hours partner is. Incapacity start date entered (DD/MM/YY)
DF35 - (*Digital/CofC) rec’d(dd/mm/yy) shows (*clmt 1/2) no longer in recipient of Severe ADP. System updated with end date dd/mm/yy). ADP from dd/mm/yy. Customer nor partner working 16hrs. TC1223 issued	(*Digital/CofC) rec’d(dd/mm/yy) shows (*clmt 1/2) no longer in recipient of Severe ADP. System updated with end date dd/mm/yy). ADP from dd/mm/yy. Customer nor partner working 16hrs. TC1223 issued
DF36 – (*Digital/CofC) recvd dd/mm/yy​​ shows (*CLMT 1/2) in receipt of ADP DIS from (dd/mm/yy). TC818A (S18 start) issued as clmt emp 16+ hrs. BF'd until {​​BF}​​	(*Digital/CofC) recvd dd/mm/yy​​ shows (*CLMT 1/2) in receipt of ADP DIS from (dd/mm/yy). TC818A (S18 start)  issued as clmt emp 16+ hrs. BF'd until {​​BF}​​
DF37 – (*Digital/CofC) received dd/mm/yy. (*Clmt1/2) starting ADP DIS further info needed. TC664 issued to (*Clmt1/2) for (the date SSS notified them of decision). BF (DD/MM/YY)	(*Digital/CofC) received dd/mm/yy. (*Clmt1/2) starting ADP DIS further info needed. TC664 issued to (*Clmt1/2) for (the date SSS notified them of decision). BF (DD/MM/YY)
DF38 – Digital/CofC received from (*clmt1/2) (dd/mm/yy) (*clmt1/2) ADP DIS increased to Severe ADP from dd/mm/yy. 1 month backdating applied from dd/mm/yy  SSS decision dd/mm/yy DIS ended on NTC. System updated	Digital/CofC received from (*clmt1/2) (dd/mm/yy) (*clmt1/2) ADP DIS increased to Severe ADP from dd/mm/yy. 1 month backdating applied from dd/mm/yy  SSS decision dd/mm/yy DIS ended on NTC. System updated
DF39 – (*Digital/CofC) received (dd/mm/yy) from (*clmt1/2) Child (Insert name) is entitled to Severe CDP from (dd/mm/yy). Applied from (*06/04/CY or 06/04/PY)	(*Digital/CofC) received (dd/mm/yy) from (*clmt1/2) Child (Insert name) is entitled to Severe CDP from (dd/mm/yy). Applied from (*06/04/CY or 06/04/PY)
DF40 - (*Digital/CofC) received (dd/mm/yy) from (*clmt 1/2). Child (insert name) in receipt of Severe CDP from (dd/mm/yy), 1 month backdating applied from (dd/mm/yy) SSS decision date DD/MM/YY)	(*Digital/CofC) received (dd/mm/yy) from (*clmt 1/2). Child (insert name) in receipt of Severe CDP from (dd/mm/yy), 1 month backdating applied from (dd/mm/yy) SSS decision date DD/MM/YY)
DF41 - (*Digital/CofC) received shows child (insert child details) no longer entitled to Severe CDP from dd/mm/yy.  Still in receipt of CDP DIS. System Updated	(*Digital/CofC) received shows child (insert child details) no longer entitled to Severe CDP from dd/mm/yy.  Still in receipt of CDP DIS. System Updated
DF42 – (*Digital/CofC) received (dd/mm/yy) The HiB does not show a disability benefit for Child (insert name) Severe CDP not added. TC1228 issued to explain unable to verify entitlement so award not changed BF until (DD/MM/YY)	(*Digital/CofC) received (dd/mm/yy) The HiB does not show a disability benefit for Child (insert name) Severe CDP not added. TC1228 issued to explain unable to verify entitlement so award not changed BF until (DD/MM/YY)
DF43  –  (*COC/Digital) corre received dd/mm/yy. Child (insert name) CDP increased to Severe CDP. Tele (*Clmt 1/2) but unable to provide (add details). Advised to call helpline to add disability. No action taken	(*COC/Digital) corre received dd/mm/yy. Child (insert name) CDP increased to Severe CDP. Tele (*Clmt 1/2) but unable to provide (add details). Advised to call helpline to add disability. No action taken
DF44 - TC818A (start) (*Not received / received (DD/MM/YY)*. Not provided enough information to make the change. (*DLA/PIP/AA/CofC) notification states in receipt of (*AA/DLA/PIP/ADP) from (dd/mm/yy). Disability not added. TC2235 issued	DF44 - TC818A (start) (*Not received / received (DD/MM/YY)*. Not provided enough information to make the change. (*DLA/PIP/AA/CofC) notification states in receipt of (*AA/DLA/PIP/ADP) from (dd/mm/yy). Disability not added. TC2235 issued
DF45 – (*Digital/CofC) received dd/mm/yy. (*Clmt1/2) in receipt of AFIP. Tele (*Clmt 1/2) but unable to provide start date. Advised to call helpline to add disability. No action taken	(*Digital/CofC) received dd/mm/yy. (*Clmt1/2) in receipt of AFIP. Tele (*Clmt 1/2) but unable to provide start date. Advised to call helpline to add disability. No action taken
DF46 – (*Digital/CofC) rec’d dd/mm/yy. (*Clmt1/2) in receipt of AFIP further info needed. Ltr TC664 issd to (*Clmt1/2) start date of AFIP. BF (DD/MM/YY)	(*Digital/CofC) rec’d dd/mm/yy. (*Clmt1/2) in receipt of AFIP further info needed. Ltr TC664 issd to (*Clmt1/2) start date of AFIP. BF (DD/MM/YY)
DF47 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child )(*cert blind / came off blind reg within last 28 weeks). DIS left on system as DIS restarted from dd/mm/yy	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child )(*cert blind / came off blind reg within last 28 weeks). DIS left on system as DIS restarted from dd/mm/yy
DF48 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*certified blind /came off the blind reg in last 28 weeks). System updated with start date of dd/mm/yy to (*DLA(HCC)/PIP(ER))	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*certified blind /came off the blind reg in last 28 weeks). System updated with start date of dd/mm/yy to (*DLA(HCC)/PIP(ER))
DF49 – DWP notification received dd/mm/yy shows child (insert child details) no (*DLA/PIP) entitlement from dd/mm/yy. TC2062 as ADD show’s benefit restarted dd/mm/yy.  BF’d until dd/mm/yy	DWP notification received dd/mm/yy shows child (insert child details) no (*DLA/PIP) entitlement from dd/mm/yy. TC2062 as ADD show’s benefit restarted dd/mm/yy.  BF’d until dd/mm/yy
DF50 – DWP notification received dd/mm/yy shows child (insert child details) no (*DLA(HCC)/PIP(ER)) entitlement from dd/mm/yy. TC2062 as ADD show’s benefit restarted dd/mm/yy.  BF’d until dd/mm/yy	DWP notification received dd/mm/yy shows child (insert child details) no (*DLA(HCC)/PIP(ER)) entitlement from dd/mm/yy. TC2062 as ADD show’s benefit restarted dd/mm/yy.  BF’d until dd/mm/yy
DF51 - TC818A Start received dd/mm/yy shows (*Clmt 1/2) in receipt of DLA/ADP but not enough info provided, Tel (*Clmt 1/2) unable to provide missing info, will call helpline	TC818A Start received dd/mm/yy shows (*Clmt 1/2) in receipt of DLA/ADP but not enough info provided, Tel (*Clmt 1/2) unable to provide missing info, will call helpline
DF52 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind no benefits between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind no benefits between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD
DF53 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) not certified blind and no benefits between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy for DIS and new start date of dd/mm/yy to (*DLA(HCC)/PIP(ER)) and DIS	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) not certified blind and no benefits between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy for DIS and new start date of dd/mm/yy to (*DLA(HCC)/PIP(ER)) and DIS
DF54  – 1 of 2 DWP notification received dd/mm/yy no entitlement to (*DLA/PIP) dd/mm/yy ADD show’s disability restarted dd/mm/yy at (*DLA(HCC)/PIP(ER) / DLA/PIP DIS) rate >>>.	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP) dd/mm/yy ADD show’s disability restarted dd/mm/yy at (*DLA(HCC)/PIP(ER) / DLA/PIP DIS) rate.
DF54 - 2 of 2 <<< Tel (*Clmt 1/2)conf (child ) wasIn receipt of (*DLA/PIP) during GAP period. Advised to send in evidence of benefit between dd/mm/yy and dd/mm/yy.DIS left on system till customer responds. BF’d until dd/mm/yy	Tel (*Clmt 1/2)conf (child ) wasIn receipt of (*DLA/PIP) during GAP period. Advised to send in evidence of benefit between dd/mm/yy and dd/mm/yy.DIS left on system till customer responds. BF’d until dd/mm/yy
DF55 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*certified blind /came off the blind reg in last 28 weeks). No benefits between dd/mm/yy and dd/mm/yy. Continuous DIS, System updated with End date for DIS as DOR date	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*certified blind /came off the blind reg in last 28 weeks). No benefits between dd/mm/yy and dd/mm/yy. Continuous DIS, System updated with End date for DIS as DOR date
DF56 1 of 2 - DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*certified blind /came of the blind reg in last 28 weeks). ADD shows in receipt of (*DLA(HCC)/PIP(ER)) from dd/mm/yy >>>	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*certified blind /came of the blind reg in last 28 weeks). ADD shows in receipt of (*DLA(HCC)/PIP(ER)) from dd/mm/yy
DF56 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with Start date of (*DLA(HCC/PIP/(ER)  then End date OF (*DLA(HCC/PIP/(ER) and DIS as DOR date	DWP notification received dd/mm/yy. System updated with Start date of (*DLA(HCC/PIP/(ER)  then End date OF (*DLA(HCC/PIP/(ER) and DIS as DOR date
DF57 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>	DWP notification received dd/mm/yy states (child) not ent'd to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy
DF57 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy  then end date of dd/mm/yy for (*DLA/PIP) DIS to match DOR end date	DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy  then end date of dd/mm/yy for (*DLA/PIP) DIS to match DOR end date
DF58 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA/PIP). Tel(*Clmt 1/2) (*unable to provide date (child) came off  blind register/not on register in last 28 weeks) and No ben’s in Gap period >>>	DWP notification received dd/mm/yy states (child) not ent'd to (*DLA/PIP). Tel(*Clmt 1/2) (*unable to provide date (child) came off  blind register/not on register in last 28 weeks) and No ben’s in Gap period >>>
DF58 2 of 2 <<< – DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy  then end date of dd/mm/yy for (*DLA/PIP) DIS to match DOR end date	DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy  then end date of dd/mm/yy for (*DLA/PIP) DIS to match DOR end date
DF59 1 of 2 –  DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) (*was not certified blind / unable to provide date they came off blind register) and no benefits between dd/mm/yy and dd/mm/yy >>>	DF59 1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) (*was not certified blind / unable to provide date they came off blind register) and no benefits between dd/mm/yy and dd/mm/yy
DF59 2 of 2 <<<- DWP notification received dd/mm/yy. System updated with End date of dd/mm/yy for DIS, then Start date for (*DLA(HCC/PIP(ER) and DIS dd/mm/yy then End date for  (*DLA(HCC/PIP(ER) and DIS as DOR date	DWP notification received dd/mm/yy. System updated with End date of dd/mm/yy for DIS, then Start date for (*DLA(HCC/PIP(ER) and DIS dd/mm/yy then End date for  (*DLA(HCC/PIP(ER) and DIS as DOR date
DF60 1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) (*certified blind /came of the blind reg in last 28 weeks) between dd/mm/yy and dd/mm/yy >>>	DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) (*certified blind /came of the blind reg in last 28 weeks) between dd/mm/yy and dd/mm/yy
DF60 2 of 2 <<< DWP notification received dd/mm/yy System updated with end date of DLA(HCC)/PIP(ER) from dd/mm/yy and start date of dd/mm/yy as (*DLA(HCC)/PIP(ER)) restarted dd/mm/yy	DWP notification received dd/mm/yy System updated with end date of DLA(HCC)/PIP(ER) from dd/mm/yy and start date of dd/mm/yy as (*DLA(HCC)/PIP(ER)) restarted dd/mm/yy
DF61 1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel (*Clmt 1/2) conf (child ) (*certified blind /came off the blind reg in last 28 weeks) between dd/mm/yy and dd/mm/yy >>>	DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel (*Clmt 1/2) conf (child ) (*certified blind /came off the blind reg in last 28 weeks) between dd/mm/yy and dd/mm/yy
DF61 2 of 2 <<< DWP notification received dd/mm/yy System updated with end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)). DIS left on system as DIS restarted dd/mm/yy	DWP notification received dd/mm/yy System updated with end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)). DIS left on system as DIS restarted dd/mm/yy
DF62 - DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) (*not certified blind /came off the blind reg in last 28 weeks) between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy and new start date of dd/mm/yy to (*DLA(HCC)/PIP(ER))	DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) (*not certified blind /came off the blind reg in last 28 weeks) between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy and new start date of dd/mm/yy to (*DLA(HCC)/PIP(ER))
DF63 - DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was In receipt of (*state benefit) between dd/mm/yy and dd/mm/yy. Advised to send in evidence of benefit between dd/mm/yy and dd/mm/yy.DLA(HCC)/PIP(ER) left on system till customer responds. BF’d until dd/mm/yy	DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was In receipt of (*state benefit) between dd/mm/yy and dd/mm/yy. Advised to send in evidence of benefit between dd/mm/yy and dd/mm/yy.DLA(HCC)/PIP(ER) left on system till customer responds. BF’d until dd/mm/yy
DF64 – DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) (*was not certified blind/ came off the blind reg in last 28 weeks) between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy for Severe DIS and new start date of dd/mm/yy for DIS	DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) (*was not certified blind/ came off the blind reg in last 28 weeks) between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy for Severe DIS and new start date of dd/mm/yy for DIS
DF65 1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)) dd/mm/yy ADD show’s disability restarted dd/mm/yy at (*DLA/PIP DIS) rate >>>	DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)) dd/mm/yy ADD show’s disability restarted dd/mm/yy at (*DLA/PIP DIS) rate >>>
DF65 2 of 2 <<< Tel(*Clmt 1/2) conf (child ) was In receipt of (*DLA(HCC)/PIP(ER)). Advised to send in evidence of benefit between dd/mm/yy and dd/mm/yy. DIS left on system till customer responds BF’d until dd/mm/yy	<<< Tel(*Clmt 1/2) conf (child ) was In receipt of (*DLA(HCC)/PIP(ER)). Advised to send in evidence of benefit between dd/mm/yy and dd/mm/yy. DIS left on system till customer responds BF’d until dd/mm/yy
DF66 – DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy to (*DLA(HCC)/PIP(ER)) and DIS	DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy to (*DLA(HCC)/PIP(ER)) and DIS
DF67 – DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy for (DLA(HCC)/PIP(ER) and start date of dd/mm/yy  for DIS	DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits between dd/mm/yy and dd/mm/yy. System updated with end date of dd/mm/yy for (DLA(HCC)/PIP(ER) and start date of dd/mm/yy  for DIS
DF68 – TC2250 received dd/mm/yy, system already updated	TC2250 received dd/mm/yy, system already updated
DF69 – Reply to TC2250 to establish if entitled to DIS during period of employment .(CLMT *1/2) was not disadvantaged. In receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Partner is working 16hrs.Incapacity start date entered (DD/MM/YY)	Reply to TC2250 to establish if entitled to DIS during period of employment .(CLMT *1/2) was not disadvantaged. In receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Partner is working 16hrs.Incapacity start date entered (DD/MM/YY)
DF70 – Reply to TC2250 to establish if entitled to DIS during period of employment .(CLMT *1/2) advised not disadvantaged. in receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). NTC not updated	Reply to TC2250 to establish if entitled to DIS during period of employment .(CLMT *1/2) advised not disadvantaged. in receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). NTC not updated
DF71  – No reply to TC2250 to establish if entitled to DIS during period of employment (CLMT *1/2) in receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Partner is working 16hrs.  Incapacity start date entered (DD/MM/YY)	No reply to TC2250 to establish if entitled to DIS during period of employment (CLMT *1/2) in receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Partner is working 16hrs.  Incapacity start date entered (DD/MM/YY)
DF72 – Reply to TC2250 to establish if entitled to DIS during period of employmen.(CLMT *1/2) advised disadvantaged. (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Updated with start and end date of disability and start date of Incapacitated dd/mm/yy	Reply to TC2250 to establish if entitled to DIS during period of employmen.(CLMT *1/2) advised disadvantaged. (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Updated with start and end date of disability and start date of Incapacitated dd/mm/yy
DF73  – No reply to TC2250 to establish if entitled to DIS during period of working.(CLMT *1/2) in receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). NTC not updated	No reply to TC2250 to establish if entitled to DIS during period of working.(CLMT *1/2) in receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). NTC not updated
DF74  – Reply to TC2250 to establish if entitled to DIS during period of employment. (CLMT *1/2) advised disadvantaged. (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Updated with start and end date of disability from dd/mm/yy to dd/mm/yy	Reply to TC2250 to establish if entitled to DIS during period of employment. (CLMT *1/2) advised disadvantaged. (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Updated with start and end date of disability from dd/mm/yy to dd/mm/yy
DF75 - TC2250 received dd/mm/yy, system already updated	TC2250 received dd/mm/yy, system already updated
DF76 – BF cycle expired, response/no response to TC818A stop (S16 option). (*AA/DLA/PIP) DIS ended from (dd/mm/yy). Tel (Clmt *1/2) confirmed employment ended (dd/mm/yy). System updated with end date AA/DLA/PIP DIS (dd/mm/yy)	BF cycle expired, response/no response to TC818A stop (S16 option). (*AA/DLA/PIP) DIS ended from (dd/mm/yy). Tel (Clmt *1/2) confirmed employment ended (dd/mm/yy). System updated with end date AA/DLA/PIP DIS (dd/mm/yy)
DF77 - (*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2 in receipt) of (*Severe/Standard) rate disability from dd/mm/yy. System already updated	(*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2 in receipt) of (*Severe/Standard) rate disability from dd/mm/yy. System already updated
DF78 - Bulk Inhibit case-notification recvd (dd/mm/yy) shows (CLMT *1/2) no longer in receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). TC818A Stop (S16/18 option) issued as clmt emp 16+ hrs. BF'd until dd/mm/yy	Bulk Inhibit case-notification recvd (dd/mm/yy) shows (CLMT *1/2) no longer in receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). TC818A Stop (S16/18 option) issued as clmt emp 16+ hrs. BF'd until dd/mm/yy
DF79 - (*Digital/CofC) received dd/mm/yy shows (insert child name) in receipt of (*Severe/Standard) rate disability from dd/mm/yy. System already updated	(*Digital/CofC) received dd/mm/yy shows (insert child name) in receipt of (*Severe/Standard) rate disability from dd/mm/yy. System already updated
DF80 - DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System Not updated with end date as  (*DLA/PIP) DIS restarted dd/mm/yy and PY is finalised	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System Not updated with end date as  (*DLA/PIP) DIS restarted dd/mm/yy and PY is finalised
DF81 - DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY and start date of dd/mm/yy to (*DLA/PIP) DIS as PY finalised	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY and start date of dd/mm/yy to (*DLA/PIP) DIS as PY finalised
DF82 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System Not updated with end date as  (*DLA/PIP) DIS restarted dd/mm/yy and PY is finalised	DF82 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System Not updated with end date as  (*DLA/PIP) DIS restarted dd/mm/yy and PY is finalised
DF83 1 of 2  – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) not certified blind and no benefits between dd/mm/yy and dd/mm/yy. >>>	1 of 2  – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) not certified blind and no benefits between dd/mm/yy and dd/mm/yy. >>>
DF83 - 2 of 2 <<<< System updated with end date of 06/04/CY for DIS as PY is finalised. New start date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) and DIS	2 of 2 <<<< System updated with end date of 06/04/CY for DIS as PY is finalised. New start date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) and DIS
DF84 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*certified blind /came off the blind reg in last 28 weeks). System updated with start date of 06/04/CY to (*DLA(HCC)/PIP(ER)) as PY finalised	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*certified blind /came off the blind reg in last 28 weeks). System updated with start date of 06/04/CY to (*DLA(HCC)/PIP(ER)) as PY finalised
DF85– DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY and start date of dd/mm/yy to (*DLA/PIP) DIS as PY finalised and ended dd/mm/yy same as DOR	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY and start date of dd/mm/yy to (*DLA/PIP) DIS as PY finalised and ended dd/mm/yy same as DOR
DF86– DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System NOT updated with end date as  (*DLA/PIP) DIS restarted dd/mm/yy and PY is finalised but ended dd/mm/yy same as DOR	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System NOT updated with end date as  (*DLA/PIP) DIS restarted dd/mm/yy and PY is finalised but ended dd/mm/yy same as DOR
DF87 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*certified blind /came off the blind reg in last 28 weeks). Continuous DIS, System updated with End date for DIS as DOR date	DF87 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*certified blind /came off the blind reg in last 28 weeks). Continuous DIS, System updated with End date for DIS as DOR date
DF88 1 of 2 -DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) certified blind.  System updated with Start date of 06/04/CY for DLA(HCC)/PIP(ER) as PY finalised >>>	1 of 2 -DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) certified blind.  System updated with Start date of 06/04/CY for DLA(HCC)/PIP(ER) as PY finalised >>>
DF88 - 2 of 2 <<< updated end date in the ‘DLA(HCC)/PIP(ER)’ and ‘Disabled’ boxes on the child screen with the end date of dd/mm/yy same as DOR	2 of 2 <<< updated end date in the ‘DLA(HCC)/PIP(ER)’ and ‘Disabled’ boxes on the child screen with the end date of dd/mm/yy same as DOR
DF89– DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) certified blind. System updated with end date of 06/04/CY and start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER)) as PY finalised	DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) certified blind. System updated with end date of 06/04/CY and start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER)) as PY finalised
DF90 – DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind. System not updated with end date as  (*DLA(HCC)/PIP(ER)) restarted dd/mm/yy and PY is finalised	DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind. System not updated with end date as  (*DLA(HCC)/PIP(ER)) restarted dd/mm/yy and PY is finalised
DF91– DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER)) and start date of dd/mm/yy to DIS  as PY finalised	DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER)) and start date of dd/mm/yy to DIS  as PY finalised
DF92 - 1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)) dd/mm/yy ADD show’s disability restarted dd/mm/yy at (* DLA/PIP DIS) rate >>>	1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA(HCC)/PIP(ER)) dd/mm/yy ADD show’s disability restarted dd/mm/yy at (* DLA/PIP DIS) rate >>>
DF92 - 2 of 2 <<< - Tel(*Clmt 1/2) conf (child ) was In receipt of (*DLA/PIP) during GAP period. Advised to send in evidence of benefit between dd/mm/yy and dd/mm/yy. (*DLA(HCC)/PIP(ER ended dd/mm/yy and DIS left on system till customer responds. BF’d until dd/mm/yy	2 of 2 <<< - Tel(*Clmt 1/2) conf (child ) was In receipt of (*DLA/PIP) during GAP period. Advised to send in evidence of benefit between dd/mm/yy and dd/mm/yy. (*DLA(HCC)/PIP(ER ended dd/mm/yy and DIS left on system till customer responds. BF’d until dd/mm/yy
DF93 – DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System Not updated with end date as  (*DLA(HCC)/PIP(ER)) restarted dd/mm/yy and PY is finalised	DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System Not updated with end date as  (*DLA(HCC)/PIP(ER)) restarted dd/mm/yy and PY is finalised
DF94 - DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) as PY is finalised. DIS left on system as DIS restarted dd/mm/yy	DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) as PY is finalised. DIS left on system as DIS restarted dd/mm/yy
DF95 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>	1 of 2 DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>
DF95 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy  then end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) to match DOR end date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy  then end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) to match DOR end date
DF96 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>
DF96 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy for (*DLA(HCC)/PIP(ER))  then end date of dd/mm/yy for DIS to match DOR end date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy for (*DLA(HCC)/PIP(ER))  then end date of dd/mm/yy for DIS to match DOR end date
DF97 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>
DF97 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy  then end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) to match DOR end date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy and start date of dd/mm/yy  then end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) to match DOR end date
DF98 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>
DF98 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy *DLA(HCC)/PIP(ER)) and DIS and start date of dd/mm/yy for DIS then end date of dd/mm/yy for DIS to match DOR end date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy *DLA(HCC)/PIP(ER)) and DIS and start date of dd/mm/yy for DIS then end date of dd/mm/yy for DIS to match DOR end date
DF99 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>
DF99 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of 06/04/CY for *DLA(HCC)/PIP(ER))  end date of dd/mm/yy for DIS to match DOR end date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of 06/04/CY for *DLA(HCC)/PIP(ER))  end date of dd/mm/yy for DIS to match DOR end date

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Pre-award Disability and Severe Disability checks

These claims have fallen on the Compliance Failures Worklist to check that the customer has claimed the correct disability element.

Please ensure that the relevant standardised reference shown below is added to the end of the message. 

• CP NW & NE - ‘CP Number/Grp Number/Task/Building/Floor or Room/PID’
• Compliance - ‘CxHx/PID/telephone number’

Message	Explanation
DG01 - CFW pre capture case- App1/App2/fails qualifying criteria/ not working enough hours/no qual bens/failed Dis test. Disability removed & LTR sent	The claim has been checked and the customer contacted. The customer doesn’t meet the qualifying criteria for the disability/severe disability/disabled child/severely disabled child element. This element has been removed from the claim
DG02 - CFW pre capture case- App1/App2/Child (Name) disability/severe disability/disabled child/severely disabled child not claimed and App is entitled. Added element to claim	The claim has been checked and the customer contacted. The customer has not claimed the disability/severe disability/disabled child/severely disabled child element but is entitled to it. This element has been added to the claim
DG03 - CFW SDE pre capture case- Risk cleared	The claim has been checked. The customer has claimed the correct disability/severe disability/disabled child/severely disabled child element they are entitled to and the claim is being processed
DG04 - CFW pre capture case- App1/App2 not working. ADE will not be paid. Disability removed	The claim has been checked. The customer is not working so the adult disability element of WTC will not be paid. This element has been removed from the claim.

Disability - Miscellaneous

Please ensure that the relevant standardised reference shown below is added to the end of the message. 

• CP NW & NE - ‘CP Number/Grp Number/Task/Building/Floor or Room/PID’
• Compliance - ‘CxHx/PID/telephone number’

Message	Explanation
DH01 - Disability start date reviewed, correction made to start from DD/MM/YY. Explanation letter issued/not issued. (Delete as required) Revised award notice issued.	Disability start date reviewed, correction made to start from DD/MM/YY, explanation letter issued/not issued. Revised award notice issued
DH02 - Child Disability  backdating issue. Claim inhibited to review circumstances	Claim has been renewal inhibited whilst we review the child disability backdating decision into the previous year
DH03 - Child disability backdating review, customer previously been in touch, disability already updated. Inhibit signal removed	Child disability backdating review, customer previously been in touch, disability already updated. Inhibit signal removed
DH04 - Child disability backdating review, customer previously been in touch, disability already updated	Child disability backdating review, customer previously been in touch, disability already updated
DH05 - Child disability backdating review, Call me letter issued to (Clmt*1/2) re-disability for (child’s name)	Child disability backdating review, Call me letter issued to (Clmt*1/2) re-disability for (child’s name)
DH06 - Child disability backdating review, advised (Clmt1/2) of disability error. Clmt unable to complete declaration. Customer will call back to complete	Child disability backdating review, advised (Clmt1/2) of disability error. Clmt unable to complete declaration. Customer will call back to complete
DH07 - Child disability backdating review, advised (Clmt1/2) of disability error. Disability date corrected from dd/mm/yy to 06/04/2021	Child disability backdating review, advised (Clmt1/2) of disability error. Disability date corrected from dd/mm/yy to 06/04/2021
DH08 - Child disability backdating review complete. Inhibit signal removed	Child disability backdating review complete. Inhibit signal removed
DH09 - Child disability backdating review, advised (Clmt1/2) of disability error. Clmt unable to complete declaration due to HRR interest	Child disability backdating review, advised (Clmt1/2) of disability error. Clmt unable to complete declaration due to HRR interest
DH10 - Child disability backdating review, advised (Clmt1/2) of disability error. Declaration captured, inhibit signal not removed as set by other area	Child disability backdating review, advised (Clmt1/2) of disability error. Declaration captured, inhibit signal not removed as set by other area
DH11 -  Child disability backdating review complete. Amount remitted £##### caused by HMRC error	Child disability backdating review complete. Amount remitted £##### caused by HMRC error
DH12 - Child disability backdating review. *S19 action already been taken/*S19 action in progress/*Re-finalised after 1SD (delete as appropriate) Referred to ORT	Child disability backdating review. *S19 action already been taken/*S19 action in progress/*Re-finalised after 1SD (delete as appropriate) Referred to ORT
DH13 - Child disability backdating review, Disability error corrected from dd/mm/yy/ to 06/04/2021. S19 Lite opening letter issued	Child disability backdating review, Disability error corrected from dd/mm/yy/ to 06/04/2021. S19 Lite opening letter issued
DH14 -Child disability backdating review complete. Amount remitted £##### caused by HMRC error. S19 Lite closing letter issued	Child disability backdating review complete. Amount remitted £##### caused by HMRC error. S19 Lite closing letter issued
DH15 - No trace case-household note dd/mm/yy  conf (child’s name) is cert as severely sight impaired/blind by Ophthalmologist. DIS left on system	No trace case-household note dd/mm/yy  conf (child’s name) is cert as severely sight impaired/blind by Ophthalmologist. DIS left on system
DH16 - No trace case- ADD & Social Security Scotland do not show current disability benefits for (child's name) Tel (*clmt 1/2), conf’d (child's name) in receipt of disability benefit, advised to send in evidence. BF’d until dd/mm/yy	DH16 – No trace case- ADD & Social Security Scotland do not show current disability benefits for (child's name) Tel (*clmt 1/2), conf’d (child's name) in receipt of disability benefit, advised to send in evidence. BF’d until dd/mm/yy
DH17 – No trace case- Tel (*Clmt1/2) conf (child’s name) has not previously been in receipt of qualifying benefit. System updated with end date to DIS from dd/mm/yy	No trace case- Tel (*Clmt1/2) conf (child’s name) has not previously been in receipt of qualifying benefit. System updated with end date to DIS from dd/mm/yy
DH18  – No trace case- Tel (*Clmt1/2) conf (child’s name) has not previously been in receipt of qualifying benefit. System updated with end date to (*DLA(HCC)/PIP(ER)) and DIS from dd/mm/yy	No trace case- Tel (*Clmt1/2) conf (child’s name) has not previously been in receipt of qualifying benefit. System updated with end date to (*DLA(HCC)/PIP(ER)) and DIS from dd/mm/yy
DH19 – No trace case-Tel (*Clmt1/2) conf (child’s name) is cert as severely sight impaired/blind by Ophthalmologist. (*DLA(HCC)/PIP(ER)) ended, DIS left on system	No trace case-Tel (*Clmt1/2) conf (child’s name) is cert as severely sight impaired/blind by Ophthalmologist. (*DLA(HCC)/PIP(ER)) ended, DIS left on system
DH20 – No trace case- Tel.(*Clmt 1/2) conf’d (child's name) came off the register as being certified severely sight impaired/blind but meets DIS criteria. DIS left on system	No trace case- Tel.(*Clmt 1/2) conf’d (child's name) came off the register as being certified severely sight impaired/blind but meets DIS criteria. DIS left on system
DH21 – No trace case- Tel (*Clmt 1/2) conf’d (child's name) does not meet the certified severely sight impaired/blind DIS criteria. DIS ended on system dd/mm/yy	No trace case- Tel (*Clmt 1/2) conf’d (child's name) does not meet the certified severely sight impaired/blind DIS criteria. DIS ended on system dd/mm/yy
DH22 - No trace case- previous household note dd/mm/yy conf (*Clmt 1/2) previously in  receipt of qualifying benefit. No changes made	No trace case- previous household note dd/mm/yy conf (*Clmt 1/2) previously in  receipt of qualifying benefit. No changes made
DH23 – No trace case- (*ADD/CDP) show’s (child’s name) in receipt of Severe disability, details left on system	No trace case- (*ADD/CDP) show’s (child’s name) in receipt of Severe disability, details left on system
DH24 – No trace case- (*ADD/CDP) show’s (child’s name) in receipt of DIS, disability left on NTC	No trace case- (*ADD/CDP) show’s (child’s name) in receipt of DIS, disability left on NTC
DH25 – No trace case- ADD & Social Security Scotland do not show current disability benefits for (child's name) TC2234 issued to check if (insert child details) is registered blind. BF’d until dd/mm/yy	No trace case- ADD & Social Security Scotland do not show current disability benefits for (child's name) TC2234 issued to check if (insert child details) is registered blind. BF’d until dd/mm/yy
DH26 – No trace case- .(*Clmt 1/2) unable to provide date (*child's name) came off the register as certified severely sight impaired or blind by a consultant. DIS ended on system dd/mm/yy	No trace case- .(*Clmt 1/2) unable to provide date (*child's name) came off the register as certified severely sight impaired or blind by a consultant. DIS ended on system dd/mm/yy
DH27 – No trace case, No changes to NTC as customer not responsible for (child's name) for dates where disability is shown	No trace case, No changes to NTC as customer not responsible for (child's name) for dates where disability is shown
DH28 – No trace case- Tel (*Clmt1/2) conf (child’s name) is not cert as severely sight impaired/blind by Ophthalmologist. NTC updated with end date to Severe Dis and DIS from dd/mm/yy	No trace case- Tel (*Clmt1/2) conf (child’s name) is not cert as severely sight impaired/blind by Ophthalmologist. NTC updated with end date to Severe Dis and DIS from dd/mm/yy
DH29 – No trace case- Tel (*Clmt1/2) conf (child’s name) was not cert as severely sight impaired/blind by Ophthalmologist. System updated with end date to Disability from dd/mm/yy	No trace case- Tel (*Clmt1/2) conf (child’s name) was not cert as severely sight impaired/blind by Ophthalmologist. System updated with end date to Disability from dd/mm/yy
DH30 - No trace case- ADD show’s (*Clmt 1/2) in   receipt of (*DLA/PIP) DIS. No changes made	No trace case- ADD show’s (*Clmt 1/2) in   receipt of (*DLA/PIP) DIS. No changes made
DH31 – No trace case- ADD show’s (*Clmt 1/2)  in receipt of (*DLA/PIP) DIS. Clmt not working but partner is. Disability ended from dd/mm/yy and Incapacitated added from dd/mm/yy	No trace case- ADD show’s (*Clmt 1/2)  in receipt of (*DLA/PIP) DIS. Clmt not working but partner is. Disability ended from dd/mm/yy and Incapacitated added from dd/mm/yy
DH32 – No trace case- ADD show’s (*Clmt 1/2)  in receipt of (*DLA/PIP) DIS. (*Clmt1/2) not working, disability ended from dd/mm/yy	No trace case- ADD show’s (*Clmt 1/2)  in receipt of (*DLA/PIP) DIS. (*Clmt1/2) not working, disability ended from dd/mm/yy
DH33 – No trace case- ADD show’s (*Clmt 1/2)  in receipt of (*DLA/PIP) DIS. Neither Clmt working, disability ended from dd/mm/yy	No trace case- ADD show’s (*Clmt 1/2)  in receipt of (*DLA/PIP) DIS. Neither Clmt working, disability ended from dd/mm/yy
DH34 – No trace case- ADD show’s (*Clmt 1/2) in receipt of (*AA/DLA(HCC)/PIP(ER)) DIS. No changes made	No trace case- ADD show’s (*Clmt 1/2) in receipt of (*AA/DLA(HCC)/PIP(ER)) DIS. No changes made
DH35 – No trace case- previous household note dd/mm/yy conf (*Clmt 1/2) in  receipt of qualifying AFIP. No changes made	No trace case- previous household note dd/mm/yy conf (*Clmt 1/2) in  receipt of qualifying AFIP. No changes made
DH36 – No trace case- ADD does not show (*Clmt 1/2) in receipt of (*AA/DLA(HCC)/PIP(ER)) Severe disability ended from dd/mm/yy	No trace case- ADD does not show (*Clmt 1/2) in receipt of (*AA/DLA(HCC)/PIP(ER)) Severe disability ended from dd/mm/yy
DH37 – No trace case- ADD does not show (*Clmt 1/2) in receipt of (*DLA/PIP) DIS. Disability ended from dd/mm/yy	No trace case- ADD does not show (*Clmt 1/2) in receipt of (*DLA/PIP) DIS. Disability ended from dd/mm/yy
DH38 – No trace case- ADD show’s (*Clmt 1/2) not in receipt of (*DLA/PIP) DIS. TCXX (S18 option) issued as emp 16+hrs. BF’d till dd/mm/yy	No trace case- ADD show’s (*Clmt 1/2) not in receipt of (*DLA/PIP) DIS. TCXX (S18 option) issued as emp 16+hrs. BF’d till dd/mm/yy
DH39 – No trace case- ADD show’s (*Clmt 1/2) not in receipt of (*DLA/PIP) DIS. TCXX (S16 option) issued as emp 16+hrs. BF’d till dd/mm/yy	No trace case- ADD show’s (*Clmt 1/2) not in receipt of (*DLA/PIP) DIS. TCXX (S16 option) issued as emp 16+hrs. BF’d till dd/mm/yy
DH40 – No trace case- ADD show’s (*Clmt 1/2) not in receipt of (*DLA/PIP) DIS. BF’d for 14 days to dd/mm/yy till S17 is issued	No trace case- ADD show’s (*Clmt 1/2) not in receipt of (*DLA/PIP) DIS. BF’d for 14 days to dd/mm/yy till S17 is issued
DH41 – No trace case- ADD show’s (*Clmt 1/2) no longer in receipt of (*DLA/PIP) DIS. TCXX (S16 option) issued as emp 16+hrs. BF’d till dd/mm/yy	No trace case- ADD show’s (*Clmt 1/2) no longer in receipt of (*DLA/PIP) DIS. TCXX (S16 option) issued as emp 16+hrs. BF’d till dd/mm/yy
DH42 – No trace case- ADD show’s (*Clmt 1/2) not in receipt of (*DLA/PIP) DIS. TCXX (S18 option) issued as emp 16+hrs. BF’d till dd/mm/yy	No trace case- ADD show’s (*Clmt 1/2) not in receipt of (*DLA/PIP) DIS. TCXX (S18 option) issued as emp 16+hrs. BF’d till dd/mm/yy
DH43 - TC2234 received dd/mm/yy, system already updated	TC2234 received dd/mm/yy, system already updated
DH44 - TC818A Start received dd/mm/yy, system already updated	TC818A Start received dd/mm/yy, system already updated
DH45 - TC818 Stop (S16 option) received dd/mm/yy, system already updated	TC818 Stop (S16 option) received dd/mm/yy, system already updated
DH46 - TC818 Stop (S18 option) received dd/mm/yy, system already updated	TC818 Stop (S18 option) received dd/mm/yy, system already updated
DH47 - TC1224/TC1225 received dd/mm/yy, system already updated	TC1224/TC1225 received dd/mm/yy, system already updated
DH48 - TC1224/TC1225 received dd/mm/yy, system already updated	TC1224/TC1225 received dd/mm/yy, system already updated
DH49 - TC818 Stop (S16 Option) received dd/mm/yy, system already updated	TC818 Stop (S16 Option) received dd/mm/yy, system already updated
DH50 - TC818 Stop (S18 option) received dd/mm/yy, system already updated	TC818 Stop (S18 option) received dd/mm/yy, system already updated
DH51 - Customer called in response to TC2234 system already updated	Customer called in response to TC2234 system already updated
DH52 - Customer called in response to (*TC1224/TC1225), system already updated	Customer called in response to (*TC1224/TC1225), system already updated
DH53 - Customer called in response to (*TC1227/TC1228), system already updated	Customer called in response to (*TC1227/TC1228), system already updated
DH54 - Customer called to advise (child’s name) receiving disability benefit. (*Customer/partner) in receipt of carers allowance from dd/mm/yyyy	Customer called to advise (child’s name) receiving disability benefit.  Customer/partner in receipt of carers allowance from dd/mm/yyyy
DH55 - (*Digital/CofC) received dd/mm/yy from (Clmt 1/2). Tel Clmt confirmed child (insert name) is cert severely sight impaired/blind by Ophthalmologist. DIS left on system for continuous entitlement. Severe Disability) ended dd/mm/yy	(*Digital/CofC) received dd/mm/yy from (Clmt 1/2). Tel Clmt confirmed child (insert name) is cert severely sight impaired/blind by Ophthalmologist. DIS left on system for continuous entitlement. Severe Disability) ended dd/mm/yy
DH56 – (*COC/Digital) corre received dd/mm/yy. Child (insert name) ended disability. TC664 issued for (insert details) BF dd/mm/yy	(*COC/Digital) corre received dd/mm/yy. Child (insert name) ended disability. TC664 issued for (insert details) BF dd/mm/yy
DH57 – (*COC/Digital) corres received dd/mm/yy Child (insert name) ending disability. Tel (*Clmt 1/2) but unable to provide (insert details). Advised to call helpline with details.	(*COC/Digital) corres received dd/mm/yy Child (insert name) ending disability. Tel (*Clmt 1/2) but unable to provide (insert details). Advised to call helpline with details.
DH58 – (*COC/Digital) corre re dd/mm/yy Child (insert name) no longer in receipt of CDP. TC2234 issued to check if (childs name) is registered blind. BF until dd/mm/yy	(*COC/Digital) corre re dd/mm/yy Child (insert name) no longer in receipt of CDP. TC2234 issued to check if (childs name) is registered blind. BF until dd/mm/yy
DH59 – (*Digital/CofC) recd dd/mm/yy from (*Clmt 1/2)Tel (*Clmt 1/2) conf child (insert name) stopped being registered as severely sight impaired/blind by Ophthalmologist within last 28 weeks. DIS left on NTC for continuous entitlement Severe Disability ended dd/mm/yy	(*Digital/CofC) recd dd/mm/yy from (*Clmt 1/2)Tel (*Clmt 1/2) conf child (insert name) stopped being registered as severely sight impaired/blind by Ophthalmologist within last 28 weeks. DIS left on NTC for continuous entitlement Severe Disability ended dd/mm/yy
DH60 – (*Digital/CofC) recd dd/mm/yy from (*Clmt 1/2) DLA(HCC)/PIP(ER) end on NTC dd/mm/yy	(*Digital/CofC) recd dd/mm/yy from (*Clmt 1/2) DLA(HCC)/PIP(ER) end on NTC dd/mm/yy
DH61 - (*Digital/CofC) received dd/mm/yy from (*Clmt 1/2) Tel Clmt confirmed child (insert name) stopped being registered as cert severely sight impaired/blind by Ophthalmologist with last 28 weeks. DIS left on system for continuous entitlement. Severe DIS ended dd/mm/yy	(*Digital/CofC) received dd/mm/yy from (*Clmt 1/2) Tel Clmt confirmed child (insert name) stopped being registered as cert severely sight impaired/blind by Ophthalmologist with last 28 weeks. DIS left on system for continuous entitlement. Severe DIS ended dd/mm/yy
DH62 – (*Digital/CofC) received dd/mm/yy from (*Clmt 1/2). Tel Clmt, confirmed child (insert name) is not cert severely sight impaired/blind by Ophthalmologist. Severe and DIS ended dd/mm/yy on NTC	(*Digital/CofC) received dd/mm/yy from (*Clmt 1/2). Tel Clmt, confirmed child (insert name) is not cert severely sight impaired/blind by Ophthalmologist. Severe and DIS ended dd/mm/yy on NTC
DH63 - (*COC/Digital) received dd/mm/yy. Tel (*Clmt 1/2) confirmed (child name) stopped being severely sight impaired/blind by ophthalmologist but unable to provide date. NTC updated with Severe Disability/ Disability end date dd/mm/yy	(*COC/Digital) received dd/mm/yy. Tel (*Clmt 1/2) confirmed (child name) stopped being severely sight impaired/blind by ophthalmologist but unable to provide date. NTC updated with Severe Disability/ Disability end date dd/mm/yy
DH64 – (*Digital/CofC) recd dd/mm/yy from (Clmt 1/2) Tel (Clmt 1/2) conf child (insert name) stopped being registered as severely sight impaired/blind by Ophthalmologist within last 28 weeks. DIS left on NTC for continuous entitlement	(*Digital/CofC) recd dd/mm/yy from (Clmt 1/2) Tel (Clmt 1/2) conf child (insert name) stopped being registered as severely sight impaired/blind by Ophthalmologist within last 28 weeks. DIS left on NTC for continuous entitlement
DH65 - (*Digital/CofC) received dd/mm/yy from (*Clmt 1/2) Tel Clmt confirmed child (insert name) is cert severely sight impaired/blind by Ophthalmologist. DIS left on system for continuous entitlement.	(*Digital/CofC) received dd/mm/yy from (*Clmt 1/2) Tel Clmt confirmed child (insert name) is cert severely sight impaired/blind by Ophthalmologist. DIS left on system for continuous entitlement.
DH66 – (*COC/Digital) received dd/mm/yy. Tel (*Clmt 1/2) confirmed (child name) stopped being severely sight impaired/blind by ophthalmologist but not within 28 weeks of their renewal. NTC updated with Severe Disability/ Disability end date dd/mm/yy	(*COC/Digital) received dd/mm/yy. Tel (*Clmt 1/2) confirmed (child name) stopped being severely sight impaired/blind by ophthalmologist but not within 28 weeks of their renewal. NTC updated with Severe Disability/ Disability end date dd/mm/yy
DH67 – (*COC/Digital) received dd/mm/yy. Tel (*Clmt 1/2) confirmed (child name) stopped being severely sight impaired/blind by ophthalmologist but not within 28 weeks of their renewal. NTC updated with Severe Disability/ Disability end date dd/mm/yy	(*COC/Digital) received dd/mm/yy. Tel (*Clmt 1/2) confirmed (child name) stopped being severely sight impaired/blind by ophthalmologist but not within 28 weeks of their renewal. NTC updated with Severe Disability/ Disability end date dd/mm/yy
DH68 - (*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP Severe DIS TC664 issued (*state questions asked). BF’d until dd/mm/yy	(*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP Severe DIS TC664 issued (*state questions asked). BF’d until dd/mm/yy
DH69 - (*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP Severe DIS, TC818A (start option) and TC664 (*state questions asked) issued BF’d until dd/mm/yy	(*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP Severe DIS, TC818A (start option) and TC664 (*state questions asked) issued BF’d until dd/mm/yy
DH70 - (*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP DIS TC664 issued (*state questions asked). BF’d until dd/mm/yy	(*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP DIS TC664 issued (*state questions asked). BF’d until dd/mm/yy
DH71 - (*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of *Severe/ADP but not enough info provided, TC664 (state questions asked) issued. BF’d until dd/mm/yy	(*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of *Severe/ADP but not enough info provided, TC664 (state questions asked) issued. BF’d until dd/mm/yy
DH72 - DWP Stop notice received dd/mm/yy, (*Clmt 1/2) disability claim migrated to Social Security Scotland (ADP) No action taken on NTC	DWP Stop notice received dd/mm/yy, (*Clmt 1/2) disability claim migrated to Social Security Scotland (ADP) No action taken on NTC
DH73 - (*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP but not enough info provided, Tel (*Clmt 1/2) unable to provide missing info, will call helpline	(*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP but not enough info provided, Tel (*Clmt 1/2) unable to provide missing info, will call helpline
DH74 - DWP notification recvd (dd/mm/yy) (*AA/DLA/PIP) DIS awarded from dd/mm/yy. (Tel Clmt *1/2) confirmed disadvantaged during period of employment. NTC updated with start and end date of disability	DWP notification recvd (dd/mm/yy) (*AA/DLA/PIP) DIS awarded from dd/mm/yy. (Tel Clmt *1/2) confirmed disadvantaged during period of employment. NTC updated with start and end date of disability
DH75 - DWP notification recvd (dd/mm/yy) shows (CLMT *1/2) in receipt (*AA/DLA/PIP) DIS from (dd/mm/yy). TC2250 issued as clmt was previously emp 16+ hrs. BF'd until {​​BF}​​	DWP notification recvd (dd/mm/yy) shows (CLMT *1/2) in receipt (*AA/DLA/PIP) DIS from (dd/mm/yy). TC2250 issued as clmt was previously emp 16+ hrs. BF'd until {​​BF}​​
DH76 - DWP notification recvd (dd/mm/yy) (*AA/DLA/PIP) DIS awarded from dd/mm/yy. (Tel Clmt *1/2) confirmed not disadvantaged during period of employment. NTC not updated	DWP notification recvd (dd/mm/yy) (*AA/DLA/PIP) DIS awarded from dd/mm/yy. (Tel Clmt *1/2) confirmed not disadvantaged during period of employment. NTC not updated
DH77 - Per previous household note (DD/MM/YY), contact centre referral already worked. (*AA/DLA/PIP) DIS from (DD/MM/YY)	Per previous household note (DD/MM/YY), contact centre referral already worked. (*AA/DLA/PIP) DIS from (DD/MM/YY)
DH78 - Reply to TC818 start (*DWP/SSS/Customer notification) recvd (dd/mm/yy) states (CLMT *1/2) in receipt of (*AA/DLA/PIP) DIS from (dd/mm/yy). Incapacitated not updated as partner not working 16+ hours	Reply to TC818 start (*DWP/SSS/Customer notification) recvd (dd/mm/yy) states (CLMT *1/2) in receipt of (*AA/DLA/PIP) DIS from (dd/mm/yy). Incapacitated not updated as partner not working 16+ hours
DH79 - Reply to TC818A Start- (*Clmt 1/2) confirmed ended employment dd/mm/yy Conf'd disadvantaged during period of employment. NTC updated with start and end date of disability. (*DWP/SSS/Customer) notification recvd (dd/mm/yy)	Reply to TC818A Start- (*Clmt 1/2) confirmed ended employment dd/mm/yy Conf'd disadvantaged during period of employment. NTC updated with start and end date of disability. (*DWP/SSS/Customer) notification recvd (dd/mm/yy)
DH80 – (*DWP/SSS/Customer) notification recvd (dd/mm/yy) states (CLMT *1/2) in receipt of (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Incapacitated not updated as partner not working 16+ hours	(*DWP/SSS/Customer) notification recvd (dd/mm/yy) states (CLMT *1/2) in receipt of (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Incapacitated not updated as partner not working 16+ hours
DH81 - Digital/CofC received from (*clmt1/2) (DD/MM/YY) (*clmt1/2) entitled to Severe ADP from DD/MM/YY. 1 month backdating applied from DD/MM/YY) SSS decision DD/MM/YY).   System updated	Digital/CofC received from (*clmt1/2) (DD/MM/YY) (*clmt1/2) entitled to Severe ADP from DD/MM/YY. 1 month backdating applied from DD/MM/YY) SSS decision DD/MM/YY).   System updated
DH82 - Digital/CofC received (DD/MM/YY) from (*Clmt1/2) stating (*Clmt1/2) entitled to Severe ADP from (DD/MM/YY). Applied from (*06/04/CY/06/04/PY)	Digital/CofC received (DD/MM/YY) from (*Clmt1/2) stating (*Clmt1/2) entitled to Severe ADP from (DD/MM/YY). Applied from (*06/04/CY/06/04/PY)
DH83 - Digital/CofC received from (*clmt1/2) (DD/MM/YY) (*clmt1/2) entitled to Severe ADP from (DD/MM/YY). Applied from award start date (DD/MM/YY) SSS decision date dd/mm/yy. System updated	Digital/CofC received from (*clmt1/2) (DD/MM/YY) (*clmt1/2) entitled to Severe ADP from (DD/MM/YY). Applied from award start date (DD/MM/YY) SSS decision date dd/mm/yy. System updated
DH84 - Digital/CofC received from (*clmt1/2) (DD/MM/YY) (*clmt1/2) Severe ADP from (DD/MM/YY). Date taken from HiB. Applied from Severe Disability award start date DD/MM/YY). System updated	Digital/CofC received from (*clmt1/2) (DD/MM/YY) (*clmt1/2) Severe ADP from (DD/MM/YY). Date taken from HiB. Applied from Severe Disability award start date DD/MM/YY). System updated
DH85 – Digital/CofC recvd (dd/mm/yy) HiB does not show a Disability benefit for *clmt1/2. Severe ADP not added. TC1225 & TC956 issued to explain unable to verify entitlement so award not changed BF until (DD/MM/YY)	Digital/CofC recvd (dd/mm/yy) HiB does not show a Disability benefit for *clmt1/2. Severe ADP not added. TC1225 & TC956 issued to explain unable to verify entitlement so award not changed BF until (DD/MM/YY)
DH86 - Reply to TC818A Start- (*Clmt 1/2) conf''d ended emp dd/mm/yy Conf'd (*DWP/SSS/Customer) notification recvd (dd/mm/yy) (*AA/DLA/PIP) DIS awarded from dd/mm/yy, not updated on NTC	Reply to TC818A Start- (*Clmt 1/2) conf''d ended emp dd/mm/yy Conf'd (*DWP/SSS/Customer) notification recvd (dd/mm/yy) (*AA/DLA/PIP) DIS awarded from dd/mm/yy, not updated on NTC
DH87 - (*DWP/SSS/Customer) notification recvd (dd/mm/yy) states (CLMT *1/2) in receipt of (*AA/DLA/PIP) DIS from (dd/mm/yy). Incapacitated not updated as partner not working 16+ hours	(*DWP/SSS/Customer) notification recvd (dd/mm/yy) states (CLMT *1/2) in receipt of (*AA/DLA/PIP) DIS from (dd/mm/yy). Incapacitated not updated as partner not working 16+ hours
DH88 -  (*DWP/SSS) notification recvd DD/MM/YY shows (CLMT *1/2) in receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Customer not working 16hrs partner is, Incapacity start date entered (DD/MM/YY)	(*DWP/SSS) notification recvd DD/MM/YY shows (CLMT *1/2) in receipt (*AA/DLA/PIP/ADP) DIS from (dd/mm/yy). Customer not working 16hrs partner is, Incapacity start date entered (DD/MM/YY)
DH89 - Reply to TC818A Start - Clmt conf'd emp ended dd/mm/yy and disadvantaged during period of emp. NTC updated with start and end date of disability. Cust notification recvd (dd/mm/yy) (*AA/DLA/PIP) DIS awarded from dd/mm/yy. 1 month backdating applied	Reply to TC818A Start - Clmt conf'd emp ended dd/mm/yy and disadvantaged during period of emp. NTC updated with start and end date of disability. Cust notification recvd (dd/mm/yy) (*AA/DLA/PIP) DIS awarded from dd/mm/yy. 1 month backdating applied
DH90 -  (*Digital/CofC) recvd dd/mm/yy shows (*CLMT1/2) no longer in receipt of ADP DIS from (dd/mm/yy). (TC818A *S16/S18) issued as clmt emp 16+ hrs. BF'd until {​​BF}​​	(*Digital/CofC) recvd dd/mm/yy shows (*CLMT1/2) no longer in receipt of ADP DIS from (dd/mm/yy). (TC818A *S16/S18) issued as clmt emp 16+ hrs. BF'd until {​​BF}​​
DH91 – (*Digital/CofC) recvd dd/mm/yy shows (*CLMT1/2) no longer in receipt of ADP DIS from (dd/mm/yy). BF'd for 14 days to dd/mm/yy till S17 is issued	(*Digital/CofC) recvd dd/mm/yy shows (*CLMT1/2) no longer in receipt of ADP DIS from (dd/mm/yy). BF'd for 14 days to dd/mm/yy till S17 is issued
DH92 – (*Digital/CofC) received (dd/mm/yy) shows (*clmt1/2) no entitled to ADP DIS from (dd/mm/yy). Clmt not working.	(*Digital/CofC) received (dd/mm/yy) shows (*clmt1/2) no entitled to ADP DIS from (dd/mm/yy). Clmt not working.
DH93 - (*Digital/CofC) received (dd/mm/yy) shows (*clmt1/2) no entitlement to ADP DIS from (dd/mm/yy). Clmt not working. System updated with Incapacitated end date	(*Digital/CofC) received (dd/mm/yy) shows (*clmt1/2) no entitlement to ADP DIS from (dd/mm/yy). Clmt not working. System updated with Incapacitated end date
DH94 - Digital/CofC received (dd/mm/yy) shows (*clmt1/2) no entitlement to ADP DIS from dd/mm/yy). Clmt not working. Date left in incapacitated box as in receipt for another reason	Digital/CofC received (dd/mm/yy) shows (*clmt1/2) no entitlement to ADP DIS from dd/mm/yy). Clmt not working. Date left in incapacitated box as in receipt for another reason
DH95 - (*Digital/CofC) received (dd/mm/yy) shows (*clmt 1/2) no entitlement to Severe ADP. System updated with end date (dd/mm/yy)	(*Digital/CofC) received (dd/mm/yy) shows (*clmt 1/2) no entitlement to Severe ADP. System updated with end date (dd/mm/yy)
DH96 - (*Digital/CofC) received (dd/mm/yy) from (*Clmt1/2) stating (*Clmt1/2) entitled to Severe ADP from(dd/mm/yy). Applied from (*06/04/CY or 06/04/PY)	(*Digital/CofC) received (dd/mm/yy) from (*Clmt1/2) stating (*Clmt1/2) entitled to Severe ADP from(dd/mm/yy). Applied from (*06/04/CY or 06/04/PY)
DH97 – (*Digital/CofC) received from (*clmt1/2) (DD/MM/YY) (*clmt1/2) ADP DIS increased to Severe ADP from (dd/mm/yy). Applied from award start date (dd/mm/yy) SSS decision date dd/mm/yy DIS ended on NTC. System updated	(*Digital/CofC) received from (*clmt1/2) (DD/MM/YY) (*clmt1/2) ADP DIS increased to Severe ADP from (dd/mm/yy). Applied from award start date (dd/mm/yy) SSS decision date dd/mm/yy DIS ended on NTC. System updated
DH98 – (*Digital/CofC) received (dd/mm/yy) states (*CLMT1/2) no longer in receipt of Severe ADP rate from (dd/mm/yy). ADP DIS  awarded from dd/mm/yy. TC818A(Start option) issued as clmt emp 16+ hrs. BF'd until {​​DD/MM/YY}​​	(*Digital/CofC) received (dd/mm/yy) states (*CLMT1/2) no longer in receipt of Severe ADP rate from (dd/mm/yy). ADP DIS  awarded from dd/mm/yy. TC818A(Start option) issued as clmt emp 16+ hrs. BF'd until {​​DD/MM/YY}​​
DH99 - (*Digital/CofC) rec’d(dd/mm/yy) shows (*clmt 1/2) no longer in recipient of Severe ADP. System updated with end date dd/mm/yy). ADP from dd/mm/yy. Customer not working 16hrs. TC1223 issued	(*Digital/CofC) rec’d(dd/mm/yy) shows (*clmt 1/2) no longer in recipient of Severe ADP. System updated with end date dd/mm/yy). ADP from dd/mm/yy. Customer not working 16hrs. TC1223 issued

Scottish Disability

Please ensure that the relevant standardised reference shown below is added to the end of the message. 

• CP NW & NE - ‘CP Number/Grp Number/Task/Building/Floor or Room/PID’
• Compliance - ‘CxHx/PID/telephone number’

Message	Explanation
DJ01 - Customer is paid Child Disability Payments (CDP) from Scottish Government. Customer notified Tax Credits of CDP commencing from xx/xx/xx (user to enter CDP start date)	Customer makes contact to report their child is starting to receive the Scottish Child Disability Payments
DJ02 - Customer is paid Child Disability Payments (CDP) from Scottish Government, who have notified Tax Credits of CDP commencing from xx/xx/xx (user to enter CDP start date)	Scottish Government reports this child is starting to receive the Scottish Child Disability Payments.
DJ03 - Pro forma issued to Social Security Scotland to confirm Child Disability payments for (Child's name).	Pro forma issued to Social Security Scotland to confirm Child Disability payments for (Child's name).
DJ04 – SSS notification recvd (DD/MM/YY} shows (insert child details) in receipt/not in receipt/change in rate(details) for (*Dis/Severe Dis) from (dd/mm/yy). System previously updated	SSS notification recvd (DD/MM/YY} shows (insert child details) in receipt/not in receipt/change in rate(details) for (*Dis/Severe Dis) from (dd/mm/yy). System previously updated
DJ05 – SSS notification recvd (DD/MM/YY}​​ shows (insert child details) in receipt CDP Disability from (dd/mm/yy). Disability updated	SSS notification recvd (DD/MM/YY}​​ shows (insert child details) in receipt CDP Disability from (dd/mm/yy). Disability updated
DJ06 – SSS notification recvd (DD/MM/YY}​​ shows (insert child details) in receipt CDP (*Dis/Severe Dis) from (dd/mm/yy). Not added as customer not responsible for (child’s name) on (dd/mm/yy)	SSS notification recvd (DD/MM/YY}​​ shows (insert child details) in receipt CDP (*Dis/Severe Dis) from (dd/mm/yy). Not added as customer not responsible for (child’s name) on (dd/mm/yy)
DJ07 – SSS notification recvd (DD/MM/YY}​​ shows (insert child details) in receipt CDP Severe Disability from (dd/mm/yy). Severe Disability updated	SSS notification recvd (DD/MM/YY}​​ shows (insert child details) in receipt CDP Severe Disability from (dd/mm/yy). Severe Disability updated
DJ08 – SSS notification recvd (DD/MM/YY}​​ shows (insert child details) in receipt CDP Dis from (dd/mm/yy). Disability updated and ended same date as DOR	SSS notification recvd (DD/MM/YY}​​ shows (insert child details) in receipt CDP Dis from (dd/mm/yy). Disability updated and ended same date as DOR
DJ09 –  SSS notification recvd (DD/MM/YY}​​ shows (insert child details) in receipt CDP Severe Disability from (dd/mm/yy). Severe Disability updated and ended same date as DOR	SSS notification recvd (DD/MM/YY}​​ shows (insert child details) in receipt CDP Severe Disability from (dd/mm/yy). Severe Disability updated and ended same date as DOR
DJ10 - SSS notification rec dd/mm/yy child (*name) no entitlement to CDP DIS.(*Clmt 1/2 conf’d (*child name) came off the register as being certified severely sight impaired/blind but meets DIS criteria. DIS left on system	SSS notification rec dd/mm/yy child (*name) no entitlement to CDP DIS.(*Clmt 1/2 conf’d (*child name) came off the register as being certified severely sight impaired/blind but meets DIS criteria. DIS left on system
DJ11 - SSS notification rec dd/mm/yy child (*name) no entitlement to CDP DIS.(*Clmt 1/2 unable to provide date (*child name) came off the register as certified severely sight impaired or blind by a consultant. DIS ended on system	SSS notification rec dd/mm/yy child (*name) no entitlement to CDP DIS.(*Clmt 1/2 unable to provide date (*child name) came off the register as certified severely sight impaired or blind by a consultant. DIS ended on system
DJ12 - SSS notification received shows child (insert child details) no (*CDP Severe DIS / DIS) entitlement from dd/mm/yy. TC2234 issued to check if (insert child details) is registered blind. BF’d until dd/mm/yy	SSS notification received shows child (insert child details) no (*CDP Severe DIS / DIS) entitlement from dd/mm/yy. TC2234 issued to check if (insert child details) is registered blind. BF’d until dd/mm/yy
DJ13 - SSS notification rec dd/mm/yy no entitlement to (*CDP Severe DIS / CDP DIS) from dd/mm/yy. No changes to NTC as customer not responsible for (childs name) on dd/mm/yy	SSS notification rec dd/mm/yy no entitlement to (*CDP Severe DIS / CDP DIS) from dd/mm/yy. No changes to NTC as customer not responsible for (childs name) on dd/mm/yy
DJ14 – SSS notification rec dd/mm/yy no entitlement to CDP Severe DIS from dd/mm/yy. Tel (*Clmt1/2) conf (child’s name) is cert as severely sight impaired/blind by Ophthalmologist. DIS left on system for cont entitlement. (*DLA(HCC)/PIP(ER) ended	SSS notification rec dd/mm/yy no entitlement to CDP Severe DIS from dd/mm/yy. Tel (*Clmt1/2) conf (child’s name) is cert as severely sight impaired/blind by Ophthalmologist. DIS left on system for cont entitlement. (*DLA(HCC)/PIP(ER) ended
DJ15  – SSS notification rec dd/mm/yy child (*name) no entitlement to CDP Severe DIS.(*Clmt 1/2 conf’d (*child name) came off the register as being certified severely sight impaired/blind but and meets DIS criteria. DIS left on system, Sev DIS ended	SSS notification rec dd/mm/yy child (*name) no entitlement to CDP Severe DIS.(*Clmt 1/2 conf’d (*child name) came off the register as being certified severely sight impaired/blind but and meets DIS criteria. DIS left on system, Sev DIS ended
DJ16 - SSS notification rec dd/mm/yy no entitlement to CDP DIS from dd/mm/yy. Tel (*Clmt1/2) conf (child’s name) is not cert as severely sight impaired/blind by Ophthalmologist. System updated with end date to Disability	SSS notification rec dd/mm/yy no entitlement to CDP DIS from dd/mm/yy. Tel (*Clmt1/2) conf (child’s name) is not cert as severely sight impaired/blind by Ophthalmologist. System updated with end date to Disability
DJ17 – SSS notification rec dd/mm/yy child (*name) no entitlement to CDP DIS. (*Clmt 1/2 conf’d (*child name) does not meet the certified severely sight impaired/blind DIS criteria. DIS ended on system	SSS notification rec dd/mm/yy child (*name) no entitlement to CDP DIS. (*Clmt 1/2 conf’d (*child name) does not meet the certified severely sight impaired/blind DIS criteria. DIS ended on system
DJ18 – SSS notification recvd dd/mm/yy shows child (insert child details) no longer in receipt of CDP Severe DIS from dd/mm/yy. TC2234 issued to check if (insert child details) is registered blind.	SSS notification recvd dd/mm/yy shows child (insert child details) no longer in receipt of CDP Severe DIS from dd/mm/yy. TC2234 issued to check if (insert child details) is registered blind.
DJ19 – SSS notification rec dd/mm/yy no entitlement to CDP Severe DIS from dd/mm/yy. Tel (*Clmt1/2) conf (child’s name) is not cert as severely sight impaired/blind by Ophthalmologist. NTC updated with end date to Severe Dis and DIS	SSS notification rec dd/mm/yy no entitlement to CDP Severe DIS from dd/mm/yy. Tel (*Clmt1/2) conf (child’s name) is not cert as severely sight impaired/blind by Ophthalmologist. NTC updated with end date to Severe Dis and DIS
DJ20  – SSS notification rec dd/mm/yy child (*name) no entitlement to CDP Severe DIS.(*Clmt 1/2 unable to provide date (*child name) came off the register as certified severely sight impaired or blind by a consultant. Severe DIS & DIS ended	SSS notification rec dd/mm/yy child (*name) no entitlement to CDP Severe DIS.(*Clmt 1/2 unable to provide date (*child name) came off the register as certified severely sight impaired or blind by a consultant. Severe DIS & DIS ended
DJ21 – SSS notification rec dd/mm/yy no entitlement to CDP Severe DIS. (*Clmt 1/2 conf’d (*child name) does not meet the certified severely sight impaired/blind date criteria. NTC updated with end date to Severe Dis and DIS	SSS notification rec dd/mm/yy no entitlement to CDP Severe DIS. (*Clmt 1/2 conf’d (*child name) does not meet the certified severely sight impaired/blind date criteria. NTC updated with end date to Severe Dis and DIS
DJ22 – SSS notification rec dd/mm/yy no entitlement to CDP DIS from dd/mm/yy. Tel (*Clmt1/2) conf (child’s name) is cert as severely sight impaired/blind by Ophthalmologist. DIS left on system	SSS notification rec dd/mm/yy no entitlement to CDP DIS from dd/mm/yy. Tel (*Clmt1/2) conf (child’s name) is cert as severely sight impaired/blind by Ophthalmologist. DIS left on system
DJ23 - SSS notification received shows child (insert child details) no CDP DIS entitlement from dd/mm/yy. TC2234 issued to check if (child name) is registered blind.	SSS notification received shows child (insert child details) no CDP DIS entitlement from dd/mm/yy. TC2234 issued to check if (child name) is registered blind.
DJ24  - SSS notification notification received dd/mm/yy show’s (child’s name) in receipt of CDP Severe DIS from dd/mm/yy. No contact required. NTC updated	SSS notification notification received dd/mm/yy show’s (child’s name) in receipt of CDP Severe DIS from dd/mm/yy. No contact required. NTC updated
DJ25 – SSS notification received dd/mm/yy shows (child’s name) no longer in receipt of Severe DIS from dd/mm/yy.  Still in receipt of DIS. Severe DIS ended on NTC	SSS notification received dd/mm/yy shows (child’s name) no longer in receipt of Severe DIS from dd/mm/yy.  Still in receipt of DIS. Severe DIS ended on NTC
DJ26 – SSS notification received (DD/MM/YY) shows (child’s name) in receipt of CDP Severe Dis from dd/mm/yy). No contact required. Severe Dis added from dd/mm/yy) then all disability elements ended as DOR end date	SSS notification received (DD/MM/YY) shows (child’s name) in receipt of CDP Severe Dis from dd/mm/yy). No contact required. Severe Dis added from dd/mm/yy) then all disability elements ended as DOR end date
DJ27 – SSS notification received (DD/MM/YY) shows (child’s name) no longer in receipt of CDP Severe Dis from dd/mm/yy).  CDP Severe Dis ended from dd/mm/yy) DIS element ended as DOR end date	SSS notification received (DD/MM/YY) shows (child’s name) no longer in receipt of CDP Severe Dis from dd/mm/yy).  CDP Severe Dis ended from dd/mm/yy) DIS element ended as DOR end date
DJ28 - Clmt 1/2 phoned (delete as appropriate), Child Disability Payments transferred from DWP to SSS. No action taken.	Customer phones, Child Disability Payments transferred from DWP to SSS. No action needed to be taken.
DJ29 - SSS notification recvd (DD/MM/YY)​​ shows (*Clmt 1/2) in receipt ADP (*Dis/Severe) Dis from dd/mm/yy. System previously updated	SSS notification recvd (DD/MM/YY)​​ shows (*Clmt 1/2) in receipt ADP (*Dis/Severe) Dis from dd/mm/yy. System previously updated
DJ30 – Pro forma issued to Scottish Government to confirm Customer Disability Payments for Clmt (*1/2)	Pro forma issued to Scottish Government to confirm Customer Disability Payments for Clmt (*1/2)
DJ31 - SSS notification recvd (dd/mm/yy). (Tel Clmt *1/2) confirmed emp 16+ hrs & disadvantaged. SSS notice shows (CLMT *1/2) in receipt of Standard DIS from (dd/mm/yy). System updated	SSS notification recvd (dd/mm/yy). (Tel Clmt *1/2) confirmed emp 16+ hrs & disadvantaged. SSS notice shows (CLMT *1/2) in receipt of Standard DIS from (dd/mm/yy). System updated
DJ32 – SSS notification recvd dd/mm/yy shows (Clmt *1/2) in receipt of Standard ADP. Customer not working 16hrs but partner is, incapacity start date entered dd/mm/yy	SSS notification recvd dd/mm/yy shows (Clmt *1/2) in receipt of Standard ADP. Customer not working 16hrs but partner is, incapacity start date entered dd/mm/yy
DJ33 - SSS notification recvd dd/mm/yy states (Clmt *1/2) in receipt of Standard ADP. No contact required, system not updated as customer or partner not working 16+ hours	SSS notification recvd dd/mm/yy states (Clmt *1/2) in receipt of Standard ADP. No contact required, system not updated as customer or partner not working 16+ hours
DJ34 – SSS notification recvd (DD/MM/YY)​​ shows (*Clmt 1/2) in receipt Adult Severe Disability from dd/mm/yy. Severe Disability updated	SSS notification recvd (DD/MM/YY)​​ shows (*Clmt 1/2) in receipt Adult Severe Disability from dd/mm/yy. Severe Disability updated
DJ35 – SSS notification recvd dd/mm/yy shows (Clmt *1/2) in receipt of Standard ADP. Customer not working 16hrs but partner is, incapacity start date entered dd/mm/yy	SSS notification recvd dd/mm/yy shows (Clmt *1/2) in receipt of Standard ADP. Customer not working 16hrs but partner is, incapacity start date entered dd/mm/yy
DJ36 - SSS notification recvd dd/mm/yyy states (*Clmt 1/2) in receipt of Standard ADP. Tel (*Clmt /2) confirmed no longer working 16hrs+ Disability not updated and customer or partner not working 16+ hours	SSS notification recvd dd/mm/yyy states (*Clmt 1/2) in receipt of Standard ADP. Tel (*Clmt /2) confirmed no longer working 16hrs+ Disability not updated and customer or partner not working 16+ hours
DJ37 - SSS notification recvd dd/mm/yy Tel (Clmt *1/2) confirmed (*emp/not emp) 16+ hrs and confirmed (*disadvantaged/not disadvantaged). Dis not updated on system as no entitlement	SSS notification recvd dd/mm/yy Tel (Clmt *1/2) confirmed (*emp/not emp) 16+ hrs and confirmed (*disadvantaged/not disadvantaged). Dis not updated on system as no entitlement
DJ38 - Customer is paid Adult Disability Payments (ADP) from Scottish Government. Customer notified Tax Credits of ADP commencing from xx/xx/xx (user to enter ADP start date)	Customer makes contact to report (Clmt *1/2) is starting to receive the Scottish Adult Disability Payments
DJ39 - (*Digital/CofC) received (dd/mm/yy) from (*Clmt 1/2) disability claim migrated to Social Security Scotland (CDP) for (child’s name). No action taken	(*Digital/CofC) received (dd/mm/yy) from (*Clmt 1/2) disability claim migrated to Social Security Scotland (CDP) for (child’s name). No action taken
DJ40 – CofC received (dd/mm/yy) from (*Clmt1/2). Tele Clmt, conf’d disability claim migrated to Social Security Scotland (CDP) for (child’s name). No action taken	CofC received (dd/mm/yy) from (*Clmt1/2). Tele Clmt, conf’d disability claim migrated to Social Security Scotland (CDP) for (child’s name). No action taken
DJ41 – (*COC/Digital) corre re Child (insert name) starting CDP. Further info needed. (UTC) Ltr TC664 issued to (*Clmt 1/2) for (reason). BF dd/mm/yy	(*COC/Digital) corre re Child (insert name) starting CDP. Further info needed. (UTC) Ltr TC664 issued to (*Clmt 1/2) for (reason). BF dd/mm/yy
DJ42 – (*Digital/CofC) received (DD/MM/YY) from (*clmt1/2) stating Child (Insert name) in receipt of CDP DIS from (DD/MM/YY) 1 month backdating applied from (DD/MM/YY). (SSS decision date (DD/MM/YY))	(*Digital/CofC) received (DD/MM/YY) from (*clmt1/2) stating Child (Insert name) in receipt of CDP DIS from (DD/MM/YY) 1 month backdating applied from (DD/MM/YY). (SSS decision date (DD/MM/YY))
DJ43 – (*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2) (child name) in receipt of CDP DIS from dd/mm/yy. NTC updated from 06/04/CY as notified within 1 month of decision notice dd/mm/yy	(*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2) (child name) in receipt of CDP DIS from dd/mm/yy. NTC updated from 06/04/CY as notified within 1 month of decision notice dd/mm/yy
DJ44 – (*Digital/CofC) corres rec’d dd/mm/yy from (*clmt1/2) (child name) in receipt of CDP DIS from dd/mm/yy. NTC updated from dd/mm/yy as notified within 1 month of decision notice dd/mm/yy	(*Digital/CofC) corres rec’d dd/mm/yy from (*clmt1/2) (child name) in receipt of CDP DIS from dd/mm/yy. NTC updated from dd/mm/yy as notified within 1 month of decision notice dd/mm/yy
DJ45 – (*Digital/CofC) received (dd/mm/yy) from (*Clmt 1/2). Child disability migrated to Social Security Scotland (CDP) for (child’s name). No action taken	(*Digital/CofC) received (dd/mm/yy) from (*Clmt 1/2). Child disability migrated to Social Security Scotland (CDP) for (child’s name). No action taken
DJ46 - (*Digital/CofC) received (DD/MM/YY) from (*clmt 1/2). Child (insert name) in receipt of CDP Severe DIS from (DD/MM/YY), 1 month backdating applied from (DD/MM/YY) (SSS decisions date dd/mm/yy)	(*Digital/CofC) received (DD/MM/YY) from (*clmt 1/2). Child (insert name) in receipt of CDP Severe DIS from (DD/MM/YY), 1 month backdating applied from (DD/MM/YY) (SSS decisions date dd/mm/yy)
DJ47 – (*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2). (Child name) in receipt of CDP Severe DIS from dd/mm/yy. NTC updated from 06/04/CY notified within 1 month of decision notice dd/mm/yy	(*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2). (Child name) in receipt of CDP Severe DIS from dd/mm/yy. NTC updated from 06/04/CY notified within 1 month of decision notice dd/mm/yy
DJ48 – (*Digital/CofC) corres rec’d dd/mm/yy from (*clmt1/2) (child name) in receipt of CDP Severe DIS from dd/mm/yy. NTC updated from dd/mm/yy as notified within 1 month of decision notice dd/mm/yy	(*Digital/CofC) corres rec’d dd/mm/yy from (*clmt1/2) (child name) in receipt of CDP Severe DIS from dd/mm/yy. NTC updated from dd/mm/yy as notified within 1 month of decision notice dd/mm/yy
DJ49 – (*Digital/CofC) received dd/mm/yy from (*clmt1/2) stating (child name) in receipt of CDP DIS from dd/mm/yy. NTC updated from 06/04/PY notified within 1 month of SSS decision notice dd/mm/yy	(*Digital/CofC) received dd/mm/yy from (*clmt1/2) stating (child name) in receipt of CDP DIS from dd/mm/yy. NTC updated from 06/04/PY notified within 1 month of SSS decision notice dd/mm/yy
DJ50 – (*Digital/CofC) received (DD/MM/YY) from (*clmt1/2) stating Child (Insert name) is entitled to  CDP Severe DIS  from (DD/MM/YY). NTC updated from 06/04/CY as notified within 1 month of SSS decision notice dd/mm/yy	(*Digital/CofC) received (DD/MM/YY) from (*clmt1/2) stating Child (Insert name) is entitled to  CDP Severe DIS  from (DD/MM/YY). NTC updated from 06/04/CY as notified within 1 month of SSS decision notice dd/mm/yy
DJ51 – (*COC/Digital) corre received dd/mm/yy. Child (insert name) starting CDP. (insert details provided) Tele (*Clmt 1/2) but unable to provide (add details). Advised to call helpline to add disability. No action taken	(*COC/Digital) corre received dd/mm/yy. Child (insert name) starting CDP. (insert details provided) Tele (*Clmt 1/2) but unable to provide (add details). Advised to call helpline to add disability. No action taken
DJ52 – (*COC/Digital) corre re dd/mm/yy. Child (insert name) starting CDP. Pro-forma issued to ORT as not enough info provided	(*COC/Digital) corre re dd/mm/yy. Child (insert name) starting CDP. Pro-forma issued to ORT as not enough info provided
DJ53– (*Digital/CofC) received (dd/mm/yy) from (*Clmt 1/2) disability claim migrated to Social Security Scotland (ADP) for (*Clmt 1/2). No action taken	(*Digital/CofC) received (dd/mm/yy) from (*Clmt 1/2) disability claim migrated to Social Security Scotland (ADP) for (*Clmt 1/2). No action taken
DJ54 – (*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2). (*clmt1/2) in receipt of ADP Severe DIS from dd/mm/yy. NTC updated from 06/04/CY notified within 1 month of decision notice dd/mm/yy	(*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2). (*clmt1/2) in receipt of ADP Severe DIS from dd/mm/yy. NTC updated from 06/04/CY notified within 1 month of decision notice dd/mm/yy
DJ55 – (*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2). (*clmt1/2) in receipt of ADP Severe DIS from dd/mm/yy. NTC updated from 06/04/PY notified within 1 month of decision notice dd/mm/yy	(*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2). (*clmt1/2) in receipt of ADP Severe DIS from dd/mm/yy. NTC updated from 06/04/PY notified within 1 month of decision notice dd/mm/yy
DJ56 – (*Digital/CofC) corres rec’d dd/mm/yy from (*clmt1/2). (*clmt1/2) in receipt of ADP Severe DIS from dd/mm/yy. NTC updated from dd/mm/yy as notified within 1 month of decision notice dd/mm/yy	(*Digital/CofC) corres rec’d dd/mm/yy from (*clmt1/2). (*clmt1/2) in receipt of ADP Severe DIS from dd/mm/yy. NTC updated from dd/mm/yy as notified within 1 month of decision notice dd/mm/yy
DJ57 - (*Digital/CofC) received (DD/MM/YY) from (*clmt 1/2). (*clmt 1/2) in receipt of ADP Severe DIS from (DD/MM/YY), 1 month backdating applied from (DD/MM/YY) (SSS decisions date dd/mm/yy)	(*Digital/CofC) received (DD/MM/YY) from (*clmt 1/2). (*clmt 1/2) in receipt of ADP Severe DIS from (DD/MM/YY), 1 month backdating applied from (DD/MM/YY) (SSS decisions date dd/mm/yy)
DJ58 – (*COC/Digital corre re dd/mm/yy (*Clmt 1/2) starting  ADP Severe DIS. Pro-forma issued to ORT as not enough info provided	(*COC/Digital corre re dd/mm/yy (*Clmt 1/2) starting  ADP Severe DIS. Pro-forma issued to ORT as not enough info provided
DJ59 - (*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP DIS from dd/mm/yy. TC818A (start option) issued as clmt emp 16+ hrs. BF’d until dd/mm/yy	(*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP DIS from dd/mm/yy. TC818A (start option) issued as clmt emp 16+ hrs. BF’d until dd/mm/yy
DJ60  - (*Digital/CofC) received (DD/MM/YY) from (*clmt 1/2). (*clmt 1/2) in receipt of ADP DIS from (DD/MM/YY), Customer not working 16hrs partner is, Incapacity start date entered from dd/mm/yy	(*Digital/CofC) received (DD/MM/YY) from (*clmt 1/2). (*clmt 1/2) in receipt of ADP DIS from (DD/MM/YY), Customer not working 16hrs partner is, Incapacity start date entered from dd/mm/yy
DJ61 - (*Digital/CofC) received (DD/MM/YY) from (*clmt 1/2). (*clmt 1/2) in receipt of ADP DIS from (DD/MM/YY), Customer not working 16hrs partner is, Incapacity start date entered from dd/mm/yy, 1 month backdating applied	(*Digital/CofC) received (DD/MM/YY) from (*clmt 1/2). (*clmt 1/2) in receipt of ADP DIS from (DD/MM/YY), Customer not working 16hrs partner is, Incapacity start date entered from dd/mm/yy, 1 month backdating applied
DJ62 - (*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP DIS from dd/mm/yy. Tel (*Clmt 1/2), confirmed (*emp/not emp) 16+ hrs or (*disadvantaged/not disadvantaged. ADP DIS not added to NTC	(*Digital/CofC) received dd/mm/yy shows (*Clmt 1/2) in receipt of ADP DIS from dd/mm/yy. Tel (*Clmt 1/2), confirmed (*emp/not emp) 16+ hrs or (*disadvantaged/not disadvantaged. ADP DIS not added to NTC
DJ63 - (*Digital/CofC) received (DD/MM/YY) from (*clmt 1/2). (*clmt 1/2) in receipt of ADP DIS from (dd/mm/yy), 1 month backdating applied from (dd/mm/yyY) (SSS decision date dd/mm/yy)	(*Digital/CofC) received (DD/MM/YY) from (*clmt 1/2). (*clmt 1/2) in receipt of ADP DIS from (dd/mm/yy), 1 month backdating applied from (dd/mm/yyY) (SSS decision date dd/mm/yy)
DJ64 – (*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2). (*clmt1/2) in receipt of ADP DIS from dd/mm/yy. NTC updated from 06/04/CY notified within 1 month of decision notice dd/mm/yy	(*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2). (*clmt1/2) in receipt of ADP DIS from dd/mm/yy. NTC updated from 06/04/CY notified within 1 month of decision notice dd/mm/yy
DJ65 - (*Digital/CofC) received (DD/MM/YY) states (*Clmt 1/2) in receipt of ADP  DIS. System not updated as customer or partner not working 16+ hours. TC1223 issued	(*Digital/CofC) received (DD/MM/YY) states (*Clmt 1/2) in receipt of ADP  DIS. System not updated as customer or partner not working 16+ hours. TC1223 issued
DJ66 – (*Digital/CofC) corres rec’d dd/mm/yy from (*clmt1/2 (*clmt1/2) in receipt of ADP DIS from dd/mm/yy. NTC updated from dd/mm/yy as notified within 1 month of decision notice dd/mm/yy	(*Digital/CofC) corres rec’d dd/mm/yy from (*clmt1/2 (*clmt1/2) in receipt of ADP DIS from dd/mm/yy. NTC updated from dd/mm/yy as notified within 1 month of decision notice dd/mm/yy
DJ67 – (*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2). (*clmt1/2) in receipt of ADP DIS from dd/mm/yy. NTC updated from 06/04/PY notified within 1 month of decision notice dd/mm/yy	(*Digital/CofC) rec’d dd/mm/yy from (*clmt1/2). (*clmt1/2) in receipt of ADP DIS from dd/mm/yy. NTC updated from 06/04/PY notified within 1 month of decision notice dd/mm/yy
DJ68 - Notification received (DD/MM/YY) from SSS states (insert details) has (*no entitlement to *ADP/CDP / entitlement decreased) for *ADP/CDP). System not updated as no live claim	Notification received (DD/MM/YY) from SSS states (insert details) has (*no entitlement to *ADP/CDP / entitlement decreased) for *ADP/CDP). System not updated as no live claim
DJ69 - Notification received (DD/MM/YY) from (*DWP/Customer) states (insert details) in receipt of (*ADP/CDP) from (DD/MM/YY). System not updated as no live claim	Notification received (DD/MM/YY) from (*DWP/Customer) states (insert details) in receipt of (*ADP/CDP) from (DD/MM/YY). System not updated as no live claim
DJ70 - SSS notification recvd DD/MM/YY advised (*Clmt1/2 – Child name) (add disability details provided). Referral sent to Priority 1 team	SSS notification recvd DD/MM/YY advised (*Clmt1/2 – Child name) (add disability details provided). Referral sent to Priority 1 team
DJ71 - SSS notification recvd (dd/mm/yy). (Clmt *1/2) in receipt no DIS components from (dd/mm/yy). Clmt not working. System updated with Incapacitated end date	SSS notification recvd (dd/mm/yy). (Clmt *1/2) in receipt no DIS components from (dd/mm/yy). Clmt not working. System updated with Incapacitated end date
DJ72 – SSS notification received (DD/MM/YY) shows (Clmt *1/2) no entitlement to Sever ADP . System updated with end date (DD/MM/YY)	SSS notification received (DD/MM/YY) shows (Clmt *1/2) no entitlement to Sever ADP . System updated with end date (DD/MM/YY)
DJ73 – SSS notification received dd/mm/yy. (*Clmt 1/2) no longer in receipt of ADP DIS from dd/mm/yy. Clmt not working. NTC (*updated/not updated) with DIS end date	SSS notification received dd/mm/yy. (*Clmt 1/2) no longer in receipt of ADP DIS from dd/mm/yy. Clmt not working. NTC (*updated/not updated) with DIS end date
DJ74 - SSS notification received dd/mm/yy shows (*Clmt 1/2) no longer in receipt of ADP DIS from dd/mm/yy. TC818A stop (*S16/S18) option issued as clmt emp 16+ hrs. BF’d until dd/mm/yy	SSS notification received dd/mm/yy shows (*Clmt 1/2) no longer in receipt of ADP DIS from dd/mm/yy. TC818A stop (*S16/S18) option issued as clmt emp 16+ hrs. BF’d until dd/mm/yy
DJ75 – SSS notification received dd/mm/yy. (*Clmt1/2) in receipt of no (*Severe ADP/ ADP DIS) from dd/mm/yy. (*Clmt 1/2) confirmed employment ended dd/mm/yy. System updated with end date dd/mm/yy for (*Severe ADP / ADP DIS)	SSS notification received dd/mm/yy. (*Clmt1/2) in receipt of no (*Severe ADP/ ADP DIS) from dd/mm/yy. (*Clmt 1/2) confirmed employment ended dd/mm/yy. System updated with end date dd/mm/yy for (*Severe ADP / ADP DIS)
DJ76 – SSS notification received dd/mm/yy. (*Clmt1/2) in receipt of no (*Severe ADP / ADP DIS) from dd/mm/yy. Tel (*Clmt 1/2 confirmed no longer disadvantaged. System updated with (*Severe ADP / ADP DIS) end date dd/mm/yy	SSS notification received dd/mm/yy. (*Clmt1/2) in receipt of no (*Severe ADP / ADP DIS) from dd/mm/yy. Tel (*Clmt 1/2 confirmed no longer disadvantaged. System updated with (*Severe ADP / ADP DIS) end date dd/mm/yy
DJ77 – SSS notification received dd/mm/yy. ADP DIS ended from dd/mm/yy. Tel -(*Clmt 1/2) entitled to DIS element of WTC even though not on a qualifying benefit. Clmt entitled to case (*C/D) of disability reg 9	SSS notification received dd/mm/yy. ADP DIS ended from dd/mm/yy. Tel -(*Clmt 1/2) entitled to DIS element of WTC even though not on a qualifying benefit. Clmt entitled to case (*C/D) of disability reg 9
DJ78 - SSS notification received dd/mm/yy shows (*Clmt 1/2) no longer in receipt of (*Severe ADP / ADP DIS) from dd/mm/yy. TC818A stop (*S16/S18) option issued as clmt emp 16+ hrs. BF’d until dd/mm/yy	SSS notification received dd/mm/yy shows (*Clmt 1/2) no longer in receipt of (*Severe ADP / ADP DIS) from dd/mm/yy. TC818A stop (*S16/S18) option issued as clmt emp 16+ hrs. BF’d until dd/mm/yy
DJ79 - SSS notification received dd/mm/yy shows (*Clmt 1/2) no longer in receipt of ADP DIS from dd/mm/yy. BF’d for 14 days to dd/mm/yy till S17 issued	SSS notification received dd/mm/yy shows (*Clmt 1/2) no longer in receipt of ADP DIS from dd/mm/yy. BF’d for 14 days to dd/mm/yy till S17 issued
DJ80 – SSS notification received dd/mm/yy. ADP DIS ended from dd/mm/yy. Tel -(*Clmt 1/2) entitled to DIS element of WTC even though not on a qualifying benefit. Clmt entitled as moved from case (*A/B/E/F)  to case G of disability reg 9	SSS notification received dd/mm/yy. ADP DIS ended from dd/mm/yy. Tel -(*Clmt 1/2) entitled to DIS element of WTC even though not on a qualifying benefit. Clmt entitled as moved from case (*A/B/E/F)  to case G of disability reg 9
DJ81 – SSS notification received dd/mm/yy. (*Severe ADP / ADP DIS) ended dd/mm/yy. . Tel (*Clmt 1/2), Clmt confirmed has not been in receipt of QB and does not meet G case criteria. System updated with (*Severe ADP / ADP DIS) end date dd/mm/yy	SSS notification received dd/mm/yy. (*Severe ADP / ADP DIS) ended dd/mm/yy. . Tel (*Clmt 1/2), Clmt confirmed has not been in receipt of QB and does not meet G case criteria. System updated with (*Severe ADP / ADP DIS) end date dd/mm/yy
DJ82 – SSS notification received dd/mm/yy. (*Clmt 1/2) no longer in receipt of ADP DIS from dd/mm/yy. Tel Clmt, unable to confirm previous QB, will call back or write in with details. BF till dd/mm/yy. DIS left on NTC	SSS notification received dd/mm/yy. (*Clmt 1/2) no longer in receipt of ADP DIS from dd/mm/yy. Tel Clmt, unable to confirm previous QB, will call back or write in with details. BF till dd/mm/yy. DIS left on NTC
DJ83 – SSS notification received dd/mm/yy. (*Clmt 1/2) no longer in receipt of ADP DIS from dd/mm/yy. Tel Clmt,advised they cannot get the information. Referral sent to ORT for further instructions. BF till dd/mm/yy. DIS left on NTC	SSS notification received dd/mm/yy. (*Clmt 1/2) no longer in receipt of ADP DIS from dd/mm/yy. Tel Clmt,advised they cannot get the information. Referral sent to ORT for further instructions. BF till dd/mm/yy. DIS left on NTC
DJ84 – SSS notification received dd/mm/yy states (*Clmt 1/2) disability increased from dd/mm/yy. Benefit increased on NTC from dd/mm/yy. Standard DIS/Incapacitated end from dd/mm/yy. No contact required	SSS notification received dd/mm/yy states (*Clmt 1/2) disability increased from dd/mm/yy. Benefit increased on NTC from dd/mm/yy. Standard DIS/Incapacitated end from dd/mm/yy. No contact required
DJ85 - SSS notification received dd/mm/yy states Severe DIS ended dd/yy/mm and DIS started dd/mm/yy Tel (Clmt 1/2) confirmed emp 16+ hrs and disadvantaged. NTC updated	SSS notification received dd/mm/yy states Severe DIS ended dd/yy/mm and DIS started dd/mm/yy Tel (Clmt 1/2) confirmed emp 16+ hrs and disadvantaged. NTC updated
DJ86 – SSS notification received dd/mm/yy states (*Clmt 1/2) no entitlement to Sever ADP. System updated with end date	SSS notification received dd/mm/yy states (*Clmt 1/2) no entitlement to Sever ADP. System updated with end date
DJ87 – SSS notification recvd (dd/mm/yy). (Clmt *1/2) in receipt no Dis components from (dd/mm/yy). Clmt not working. Date left in incapacitated box as in receipt for another reason	SSS notification recvd (dd/mm/yy). (Clmt *1/2) in receipt no Dis components from (dd/mm/yy). Clmt not working. Date left in incapacitated box as in receipt for another reason
DJ88 - SSS notification received dd/mm/yy shows (*Clmt 1/2) no longer in receipt of Severe DIS from dd/mm/yy. DIS awarded from dd/mm/yy TC818A start option issued as clmt emp 16+ hrs. BF’d until dd/mm/yy	SSS notification received dd/mm/yy shows (*Clmt 1/2) no longer in receipt of Severe DIS from dd/mm/yy. DIS awarded from dd/mm/yy TC818A start option issued as clmt emp 16+ hrs. BF’d until dd/mm/yy
DJ89 – SSS notification received dd/mm/yy. (*Clmt1/2) shows no entitlement to Severe DIS from dd/mm/yy. (*Clmt 1/2) confirmed employment ended dd/mm/yy. System updated with Severe ADP end date dd/mm/yy	SSS notification received dd/mm/yy. (*Clmt1/2) shows no entitlement to Severe DIS from dd/mm/yy. (*Clmt 1/2) confirmed employment ended dd/mm/yy. System updated with Severe ADP end date dd/mm/yy
DJ90 - SSS notification received dd/mm/yy. ADP DIS awarded from dd/mm/yy. Tel (*Clmt 1/2) confirmed (*emp/not emp) 16hrs and/or (*disadvantaged/not disadvantaged). DIS not updated as no entitlement	SSS notification received dd/mm/yy. ADP DIS awarded from dd/mm/yy. Tel (*Clmt 1/2) confirmed (*emp/not emp) 16hrs and/or (*disadvantaged/not disadvantaged). DIS not updated as no entitlement
DJ91  – SSS notification received dd/mm/yy states (Clmt 1/2) no entitlement to Severe ADP. System updated with end date dd/mm/yy	SSS notification received dd/mm/yy states (Clmt 1/2) no entitlement to Sever ADP. System updated with end date dd/mm/yy
DJ92 – SSS notification received dd/mm/yy states *(Clmt 1/2) in receipt of ADP DIS from dd/mm/yy No contact required. System updated to end Severe DIS from dd/mm/yy as customer or partner not working 16+ hours	SSS notification received dd/mm/yy states *(Clmt 1/2) in receipt of ADP DIS from dd/mm/yy No contact required. System updated to end Severe DIS from dd/mm/yy as customer or partner not working 16+ hours
DJ93 – SSS notification received dd/mm/yy. (*Clmt1/2) in receipt of no ADP DIS from dd/mm/yy. (*Clmt 1/2 confirmed employment ended dd/mm/yy. System updated with ADP end date dd/mm/yy	SSS notification received dd/mm/yy. (*Clmt1/2) in receipt of no ADP DIS from dd/mm/yy. (*Clmt 1/2 confirmed employment ended dd/mm/yy. System updated with ADP end date dd/mm/yy
DJ94 – SSS notification received dd/mm/yy states (*Clmt 1/2) in receipt of ADP DIS from dd/,mm/yy. Customer not working 16hrs, partner is, incapacity start date entered dd/mm/yy	SSS notification received dd/mm/yy states (*Clmt 1/2) in receipt of ADP DIS from dd/,mm/yy. Customer not working 16hrs, partner is, incapacity start date entered dd/mm/yy
DJ95 - Digital/CofC received dd/mm/yy shows (insert child) (*in receipt/not in receipt) of (*Severe/Standard) rate disability from dd/mm/yy. System already updated.	Digital/CofC received dd/mm/yy shows (insert child) (*in receipt/not in receipt) of (*Severe/Standard) rate disability from dd/mm/yy. System already updated.
DJ96 – (*COC/Digital corre re dd/mm/yy Child (insert name) starting CDP. TC664 issued for (*insert missing details). BF dd/mm/yy	(*COC/Digital corre re dd/mm/yy Child (insert name) starting CDP. TC664 issued for (*insert missing details). BF dd/mm/yy
DJ97 – (*Digital/CofC) received dd/mm/yy from (*Clmt 1/2) Tel call conf child (insert name) is cert as severely sight impaired/blind by Ophthalmologist. CDP DIS left on system for continuing entitlement. Severe Disability ended on NTC dd/mm/yy	(*Digital/CofC) received dd/mm/yy from (*Clmt 1/2) Tel call conf child (insert name) is cert as severely sight impaired/blind by Ophthalmologist. CDP DIS left on system for continuing entitlement. Severe Disability ended on NTC dd/mm/yy
DJ98 - (*Digital/CofC) received dd/mm/yy from (*Clmt 1/2) Tel (*Clmt 1/2) conf child (insert name) is cert as severely sight impaired/blind by Ophthalmologist. CDP DIS left on system for continuing entitlement	(*Digital/CofC) received dd/mm/yy from (*Clmt 1/2) Tel (*Clmt 1/2) conf child (insert name) is cert as severely sight impaired/blind by Ophthalmologist. CDP DIS left on system for continuing entitlement
DJ99 – (*Digital/CofC) received dd/mm/yy from (*Clmt 1/2) Tel (*Clmt 1/2), confirmed child (insert name) is not certified  severely sight impaired or blind by a consultant ophthalmologist. NTC updated with DIS end date dd/mm/yy	(*Digital/CofC) received dd/mm/yy from (*Clmt 1/2) Tel (*Clmt 1/2), confirmed child (insert name) is not certified  severely sight impaired or blind by a consultant ophthalmologist. NTC updated with DIS end date dd/mm

 

Disability - Miscellaneous (continued)

Message	Explanation
DK01 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was cert blind between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was cert blind between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>
DK01 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy for DLA(HCC)/PIP(ER) and start date of dd/mm/yy for DLA(HCC)/PIP(ER) then end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) and DIS to match DOR end date	DK01 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy for DLA(HCC)/PIP(ER) and start date of dd/mm/yy for DLA(HCC)/PIP(ER) then end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) and DIS to match DOR end date
DK02 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was cert blind  between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was cert blind  between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>
DK02  2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy for DLA(HCC)/PIP(ER) and DIS to match DOR end date as PY is finalised	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy for DLA(HCC)/PIP(ER) and DIS to match DOR end date as PY is finalised
DK03 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was cert blind Responsibility for (child) already ended dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was cert blind Responsibility for (child) already ended dd/mm/yy >>>
DK03 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy for (*DLA(HCC)/PIP(ER))  then end date of dd/mm/yy for DIS to match DOR end date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy for (*DLA(HCC)/PIP(ER))  then end date of dd/mm/yy for DIS to match DOR end date
DK04 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>
DK04 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy for(*DLA(HCC)/PIP(ER))  and DIS then start date of dd/mm/yy for DIS then end date of dd/mm/yy for  to match DOR end date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy for(*DLA(HCC)/PIP(ER))  and DIS then start date of dd/mm/yy for DIS then end date of dd/mm/yy for  to match DOR end date
DK05 - DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) and DIS and restarted DIS dd/mm/yy as PY is finalised DIS ended same as DOR	DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) and DIS and restarted DIS dd/mm/yy as PY is finalised DIS ended same as DOR
DK06 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>
DK06 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy for(*DLA(HCC)/PIP(ER)) and DIS as 06/04/CY then start date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) and DIS then end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) and DIS to match DOR end date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of dd/mm/yy for(*DLA(HCC)/PIP(ER)) and DIS as 06/04/CY then start date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) and DIS then end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) and DIS to match DOR end date
DK07 1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy Responsibility for (child) already ended dd/mm/yy >>>
DK07 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of 06/04/CY and start date of dd/mm/yy  then end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) to match DOR end date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of 06/04/CY and start date of dd/mm/yy  then end date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) to match DOR end date
DK08 - DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy (DLA(HCC)/PIP(ER) and DIS ended same as DOR as PY finalised	DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits between dd/mm/yy and dd/mm/yy (DLA(HCC)/PIP(ER) and DIS ended same as DOR as PY finalised
DK09 - DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits (DLA(HCC)/PIP(ER) ended 06/04/CY and DIS ended same as DOR as PY finalised	DWP notification received dd/mm/yy states (child) not ent'd to (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child ) was not cert blind and no benefits (DLA(HCC)/PIP(ER) ended 06/04/CY and DIS ended same as DOR as PY finalised
DK10 – TC2250 received dd/mm/yy, system already updated	TC2250 received dd/mm/yy, system already updated
DK11 - Cust called in response to TC2062 system already updated	Cust called in response to TC2062 system already updated
DK12 – TC2250 received dd/mm/yy, system already updated	TC2250 received dd/mm/yy, system already updated
DK13 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD
DK14 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (DLA/PIP) DIS) as PY finalised. New start date of dd/mm/yy to (*DLA/PIP) DIS from ADD	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (DLA/PIP) DIS) as PY finalised. New start date of dd/mm/yy to (*DLA/PIP) DIS from ADD
DK15 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System not updated with end as PY is finalised. Continuous DIS as start date of dd/mm/yy to (*DLA/PIP) from ADD	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System not updated with end as PY is finalised. Continuous DIS as start date of dd/mm/yy to (*DLA/PIP) from ADD
DK16 – TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. (*DLA/(HCC)/PIP(ER)) on ADD dd/mm/yy. System updated	TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. (*DLA/(HCC)/PIP(ER)) on ADD dd/mm/yy. System updated
DK17 – TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. New benefit on ADD is same rate as stop notice. No update as disability continuous	TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. New benefit on ADD is same rate as stop notice. No update as disability continuous
DK18 – TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. (*DLA/(HCC)/PIP(ER)) started dd/mm/yy. System updated from 06/04/CY as PY is finalised	TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. (*DLA/(HCC)/PIP(ER)) started dd/mm/yy. System updated from 06/04/CY as PY is finalised
DK19 – TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. (*DLA/(HCC)/PIP(ER)) ended dd/mm/yy. DIS continued System updated	TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. (*DLA/(HCC)/PIP(ER)) ended dd/mm/yy. DIS continued System updated
DK20 – TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. (*DLA/(HCC)/PIP(ER)) ended dd/mm/yy. System updated from 06/04/CY as PY is finalised	TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. (*DLA/(HCC)/PIP(ER)) ended dd/mm/yy. System updated from 06/04/CY as PY is finalised
DK21 - DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) not certified blind and no benefits between dd/mm/yy and dd/mm/yy. System updated with start date of 06/04/CY to (*DLA(HCC)/PIP(ER)) as PY finalised	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) not certified blind and no benefits between dd/mm/yy and dd/mm/yy. System updated with start date of 06/04/CY to (*DLA(HCC)/PIP(ER)) as PY finalised
DK22 – TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system for cont entitlement	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system for cont entitlement
DK23 – TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system, (DLA(HCC)/PIP(ER)). Updated from dd/mm/yy	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system, (DLA(HCC)/PIP(ER)). Updated from dd/mm/yy
DK24 – TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system, (DLA(HCC)/PIP(ER)). Started 06/04/CY as PY is finalised	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system, (DLA(HCC)/PIP(ER)). Started 06/04/CY as PY is finalised
DK25 – TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.  (DLA(HCC)/PIP(ER)) ended dd/mm/yy and DIS left on system as PY award is finalised	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.  (DLA(HCC)/PIP(ER)) ended dd/mm/yy and DIS left on system as PY award is finalised
DK26 – TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.  (DLA(HCC)/PIP(ER)) ended 06/04/CY and DIS left on system as PY award is finalised	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.  (DLA(HCC)/PIP(ER)) ended 06/04/CY and DIS left on system as PY award is finalised
DK27 – TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.  (DLA(HCC)/PIP(ER)) and DIS left on system as PY award is finalised	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.  (DLA(HCC)/PIP(ER)) and DIS left on system as PY award is finalised
DK28 – TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.  (DLA(HCC)/PIP(ER)) ended 06/04/CY as PY is finalised and (DLA(HCC)/PIP(ER)) restarted as date on ADD	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.  (DLA(HCC)/PIP(ER)) ended 06/04/CY as PY is finalised and (DLA(HCC)/PIP(ER)) restarted as date on ADD
DK29 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA/PIP) DIS and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA/PIP) DIS and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD
DK30 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (*DLA/PIP) DIS as PY is finalised and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (*DLA/PIP) DIS as PY is finalised and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD
DK31 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and DIS from ADD	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and DIS from ADD
DK32 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) and DIS as PY is finalised. New start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and) DIS from ADD	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) and DIS as PY is finalised. New start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and) DIS from ADD
DK32 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) and DIS as PY is finalised. New start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and) DIS from ADD	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) and DIS as PY is finalised. New start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and) DIS from ADD
DK33 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. PY not updated as PY is finalised. New start date of dd/mm/yy to DLA(HCC)/PIP(ER) updated from 06/04/CY	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. PY not updated as PY is finalised. New start date of dd/mm/yy to DLA(HCC)/PIP(ER) updated from 06/04/CY
DK34 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period.  (*DLA(HCC)/PIP(ER))left on system as PY is finalised and new start date on ADD for (*DLA(HCC)/PIP(ER) is dd/mm/yy	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period.  (*DLA(HCC)/PIP(ER))left on system as PY is finalised and new start date on ADD for (*DLA(HCC)/PIP(ER) is dd/mm/yy
DK35 – TC2062 returned dd/mm/yy no evidence of benefits in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD	TC2062 returned dd/mm/yy no evidence of benefits in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD
DK36 – TC2062 returned dd/mm/yy no evidence of benefits in GAP period. System updated with end date of 06/04/CY for  DLA(HCC)/PIP(ER) and DIS as PY is finalised and new start date of dd/mm/yy for (*DLA/PIP) DIS from ADD	TC2062 returned dd/mm/yy no evidence of benefits in GAP period. System updated with end date of 06/04/CY for  DLA(HCC)/PIP(ER) and DIS as PY is finalised and new start date of dd/mm/yy for (*DLA/PIP) DIS from ADD
DK37 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period.  (*DLA(HCC)/PIP(ER)) ended 06/04/CY as PY is finalised DIS left on system	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period.  (*DLA(HCC)/PIP(ER)) ended 06/04/CY as PY is finalised DIS left on system
DK38 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and ended DIS same date as DOR	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and ended DIS same date as DOR
DK39 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (DLA/PIP) DIS) as PY finalised. New start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and DIS from ADD and ended DIS same date as DOR	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (DLA/PIP) DIS) as PY finalised. New start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and DIS from ADD and ended DIS same date as DOR
DK40 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. Unable to update PY as finalised. DIS ended same date as DOR	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. Unable to update PY as finalised. DIS ended same date as DOR
DK41 –TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. New benefit on ADD has increased. System update dd/mm/yy with (*DLA(HCC)/PIP(ER)) then ended same date as DOR	TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. New benefit on ADD has increased. System update dd/mm/yy with (*DLA(HCC)/PIP(ER)) then ended same date as DOR
DK42 – TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. System update 06/04/CY as PY is finalised with (*DLA(HCC)/PIP(ER)) then ended same date as DOR	TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. System update 06/04/CY as PY is finalised with (*DLA(HCC)/PIP(ER)) then ended same date as DOR
DK43 - TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. New benefit on ADD is same rate as stop notice. No update as disability continuous but ended same date as DOR	TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. New benefit on ADD is same rate as stop notice. No update as disability continuous but ended same date as DOR
DK44 – TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. New benefit on ADD has decreased. System updated  with end date of dd/mm/yy  for (*DLA(HCC)/PIP(ER)) then ended DIS same date as DOR	TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. New benefit on ADD has decreased. System updated  with end date of dd/mm/yy  for (*DLA(HCC)/PIP(ER)) then ended DIS same date as DOR
DK45 – TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. System update 06/04/CY as PY is finalised with end date for (*DLA(HCC)/PIP(ER)) then ended DIS same date as DOR	TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. System update 06/04/CY as PY is finalised with end date for (*DLA(HCC)/PIP(ER)) then ended DIS same date as DOR
DK46 – TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. New benefit on ADD is same rate as stop notice. No update as disability continuous but ended same date as DOR	TC2062 returned dd/mm/yy Evidence confirms (child) was in receipt of (state benefit) during GAP period. New benefit on ADD is same rate as stop notice. No update as disability continuous but ended same date as DOR
DK47 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and DIS from ADD and ended same date as DOR	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and DIS from ADD and ended same date as DOR
DK48 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) and DIS as PY is finalised. New start date of dd/mm/yy to (*DLA(HCC)/PIP(ER) and) DIS from ADD and ended same date as DOR	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) and DIS as PY is finalised. New start date of dd/mm/yy to (*DLA(HCC)/PIP(ER) and) DIS from ADD and ended same date as DOR
DK49 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period.  (*DLA(HCC)/PIP(ER))left on system as PY is finalised and new start date on ADD for (*DLA(HCC)/PIP(ER) is dd/mm/yy System updated with end date same as DOR	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period.  (*DLA(HCC)/PIP(ER))left on system as PY is finalised and new start date on ADD for (*DLA(HCC)/PIP(ER) is dd/mm/yy System updated with end date same as DOR
DK50 – TC2062 returned dd/mm/yy no evidence of benefits in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and ended same date as DOR	TC2062 returned dd/mm/yy no evidence of benefits in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and ended same date as DOR
DK51 – TC2062 returned dd/mm/yy no evidence of benefits in GAP period. System updated with end date of 06/04/CY for DLA(HCC)/PIP(ER) and DIS as PY is finalised and new start date of dd/mm/yy for (*DLA/PIP) DIS from ADD and ended same date as DOR	TC2062 returned dd/mm/yy no evidence of benefits in GAP period. System updated with end date of 06/04/CY for DLA(HCC)/PIP(ER) and DIS as PY is finalised and new start date of dd/mm/yy for (*DLA/PIP) DIS from ADD and ended same date as DOR
DK52 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period.  (*DLA(HCC)/PIP(ER)) ended 06/04/CY as PY is finalised DIS left on system and ended same date as DOR	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period.  (*DLA(HCC)/PIP(ER)) ended 06/04/CY as PY is finalised DIS left on system and ended same date as DOR
DK53 1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP) dd/mm/yy ADD show’s disability restarted dd/mm/yy at (*DLA(HCC)/PIP(ER) / DLA/PIP DIS) rate >>>	1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP) dd/mm/yy ADD show’s disability restarted dd/mm/yy at (*DLA(HCC)/PIP(ER) / DLA/PIP DIS) rate >>>
DK53 <<< Tel (*Clmt 1/2) conf (child ) was In receipt of (*DLA/PIP) during GAP  period. Advised to send in evidence of benefit between dd/mm/yy and dd/mm/yy.DLA(HCC0/PIP(ER) added from 06/04/CY as PY is finalised. DIS left on system till customer responds BF’d until dd/mm/yy	<<< Tel (*Clmt 1/2) conf (child ) was In receipt of (*DLA/PIP) during GAP  period. Advised to send in evidence of benefit between dd/mm/yy and dd/mm/yy.DLA(HCC0/PIP(ER) added from 06/04/CY as PY is finalised. DIS left on system till customer responds BF’d until dd/mm/yy
DK54 - 1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*was not certified blind / unable to provide date they came off blind register) and no benefits between dd/mm/yy and dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) (*was not certified blind / unable to provide date they came off blind register) and no benefits between dd/mm/yy and dd/mm/yy >>>
DK54 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with End date of dd/mm/yy for DIS, then Start date for (*DLA(HCC/PIP(ER) and DIS dd/mm/yy then End date for  (*DLA(HCC/PIP(ER) and DIS as DOR date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with End date of dd/mm/yy for DIS, then Start date for (*DLA(HCC/PIP(ER) and DIS dd/mm/yy then End date for  (*DLA(HCC/PIP(ER) and DIS as DOR date
DK55 1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) was not certified blind and no benefits between dd/mm/yy and dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) was not certified blind and no benefits between dd/mm/yy and dd/mm/yy >>>
DK55 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with start date of 06/04CY for (*DLA(HCC/PIP(ER), then end date for (*DLA(HCC/PIP(ER) and DIS dd/mm/yy as DOR date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with start date of 06/04CY for (*DLA(HCC/PIP(ER), then end date for (*DLA(HCC/PIP(ER) and DIS dd/mm/yy as DOR date
DK56 - DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with start date of 06/04/CY for DLA(HCC)/PIP(ER) as PY is finalised and end for DLA(HCC(/PIP(ER) and DIS of  dd/mm/yy same as DOR	DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with start date of 06/04/CY for DLA(HCC)/PIP(ER) as PY is finalised and end for DLA(HCC(/PIP(ER) and DIS of  dd/mm/yy same as DOR
DK57 – DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) certified blind System Not updated with end date as  (*DLA(HCC)/PIP(ER)) restarted dd/mm/yy and PY is finalised	DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) certified blind System Not updated with end date as  (*DLA(HCC)/PIP(ER)) restarted dd/mm/yy and PY is finalised
DK58 - DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER)) and DIS and start date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) and DIS as PY finalised	DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER)) and DIS and start date of dd/mm/yy for (*DLA(HCC)/PIP(ER)) and DIS as PY finalised
DK59 – DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER)) and DIS and start date dd/mm/yy for DIS as PY is finalised	DWP notification received dd/mm/yy no entitlement to  (*DLA(HCC)/PIP(ER)). Tel(*Clmt 1/2) conf (child) not certified blind and no benefits in gap period. System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER)) and DIS and start date dd/mm/yy for DIS as PY is finalised
DK60 1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) was not certified blind and no benefits between dd/mm/yy and dd/mm/yy >>>	1 of 2 – DWP notification received dd/mm/yy no entitlement to (*DLA/PIP). Tel(*Clmt 1/2) conf (child ) was not certified blind and no benefits between dd/mm/yy and dd/mm/yy >>>
DK60 2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of DIS 06/04/CY and start date of dd/mm/yy for (*DLA(HCC/PIP(ER) and DIS then end date for (*DLA(HCC/PIP(ER) and DIS dd/mm/yy as DOR date	2 of 2 <<< - DWP notification received dd/mm/yy. System updated with end date of DIS 06/04/CY and start date of dd/mm/yy for (*DLA(HCC/PIP(ER) and DIS then end date for (*DLA(HCC/PIP(ER) and DIS dd/mm/yy as DOR date
DK61 – TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system for cont entitlement then ended same date as DOR	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system for cont entitlement then ended same date as DOR
DK62 - TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system, (DLA(HCC)/PIP(ER)) Updated from dd/mm/yy then ended same date as DOR	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system, (DLA(HCC)/PIP(ER)) Updated from dd/mm/yy then ended same date as DOR
DK63 – TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system, (DLA(HCC)/PIP(ER)) started 06/04/CY as PY is finalised then then ended same date as DOR	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist. DIS left on system, (DLA(HCC)/PIP(ER)) started 06/04/CY as PY is finalised then then ended same date as DOR
DK64 – TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.(*DLA/(HCC)/PIP(ER)) ended dd/mm/yy DIS left on system for cont entitlement. (*DLA(HCC)/PIP(ER) updated dd/mm/yy then ended same date as DOR	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.(*DLA/(HCC)/PIP(ER)) ended dd/mm/yy DIS left on system for cont entitlement. (*DLA(HCC)/PIP(ER) updated dd/mm/yy then ended same date as DOR
DK65 – TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.  (DLA(HCC)/PIP(ER)) ended 06/04/CY as PY is finalised. DIS left on system then ended same date as DOR	TC2062 returned dd/mm/yy  conf certified as severely sight impaired/blind by Ophthalmologist.  (DLA(HCC)/PIP(ER)) ended 06/04/CY as PY is finalised. DIS left on system then ended same date as DOR
DK66 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA/PIP) DIS and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD and ended same date as DOR	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice for (*DLA/PIP) DIS and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD and ended same date as DOR
DK67 –TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (*DLA/PIP) DIS as PY is finalised and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD and ended same date as DOR	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of 06/04/CY for (*DLA/PIP) DIS as PY is finalised and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD and ended same date as DOR
DK68 – TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. PY not updated as PY is finalised. New start date of dd/mm/yy to DLA(HCC)/PIP(ER) updated from 06/04/CY and ended same date as DOR	TC2062 returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. PY not updated as PY is finalised. New start date of dd/mm/yy to DLA(HCC)/PIP(ER) updated from 06/04/CY and ended same date as DOR
DK69 – No response to TC2062 issued dd/mm/yy System updated with end date of 06/04/CY as PY is finalised and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD	No response to TC2062 issued dd/mm/yy System updated with end date of 06/04/CY as PY is finalised and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD
DK70 – No response to TC2062 issued dd/mm/yy  System not updated with end as PY is finalised. Continuous DIS as start date of dd/mm/yy to (*DLA/PIP) from ADD	No response to TC2062 issued dd/mm/yy  System not updated with end as PY is finalised. Continuous DIS as start date of dd/mm/yy to (*DLA/PIP) from ADD
DK71 – No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy for DIS from Stop notice and new start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER)) and DIS from ADD	No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy for DIS from Stop notice and new start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER)) and DIS from ADD
DK72 – No response to TC2062 issued dd/mm/yy. System updated with end date to DIS as 06/04/CY and start date of dd/mm/yy for  (*DLA(HCC)/PIP(ER)) and DIS from ADD as PY is finalised	No response to TC2062 issued dd/mm/yy. System updated with end date to DIS as 06/04/CY and start date of dd/mm/yy for  (*DLA(HCC)/PIP(ER)) and DIS from ADD as PY is finalised
DK73 – No response to TC2062 issued dd/mm/yy. System updated with start date of 06/04/CY for  (*DLA(HCC)/PIP(ER)) as PY is finalised	No response to TC2062 issued dd/mm/yy. System updated with start date of 06/04/CY for  (*DLA(HCC)/PIP(ER)) as PY is finalised
DK74 – No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy from Stop notice and new start date of dd/mm/yy to (*‘DLA(HCC)/PIP(ER)) and DIS from ADD	No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy from Stop notice and new start date of dd/mm/yy to (*‘DLA(HCC)/PIP(ER)) and DIS from ADD
DK75 – No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy from 06/04/YY AS py IS FINALISED and new start date of dd/mm/yy to (*‘DLA(HCC)/PIP(ER)) and DIS from ADD	No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy from 06/04/YY AS py IS FINALISED and new start date of dd/mm/yy to (*‘DLA(HCC)/PIP(ER)) and DIS from ADD
DK76 – No response to TC2062 issued dd/mm/yy ADD show (*DLA(HCC)/PIP(ER)) from dd/mm/yy System not updated as PY is finalised	No response to TC2062 issued dd/mm/yy ADD show (*DLA(HCC)/PIP(ER)) from dd/mm/yy System not updated as PY is finalised
DK77 – No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy for (*‘DLA(HCC)/PIP(ER)) from Stop notice and new start date of dd/mm/yy to (*DLA/PIP) from ADD	No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy for (*‘DLA(HCC)/PIP(ER)) from Stop notice and new start date of dd/mm/yy to (*DLA/PIP) from ADD
DK78 – No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy for (*‘DLA(HCC)/PIP(ER)) from 06/04/CY and new start date of dd/mm/yy to (*DLA/PIP) from ADD	No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy for (*‘DLA(HCC)/PIP(ER)) from 06/04/CY and new start date of dd/mm/yy to (*DLA/PIP) from ADD
DK79 – No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy for (*‘DLA(HCC)/PIP(ER)) from 06/04/CY as PY is finalised. DIS left on system	No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy for (*‘DLA(HCC)/PIP(ER)) from 06/04/CY as PY is finalised. DIS left on system
DK80 – TC2062 not returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and ended DIS same date as DOR	TC2062 not returned dd/mm/yy (*no benefits/no evidence of benefits) in GAP period. System updated with end date of dd/mm/yy from Stop notice and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and ended DIS same date as DOR
DK81 – No response to TC2062 issued dd/mm/yy System updated with end date of 06/04/CY for (DLA/PIP) DIS) as PY finalised. New start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and DIS from ADD and ended DIS same date as DOR	No response to TC2062 issued dd/mm/yy System updated with end date of 06/04/CY for (DLA/PIP) DIS) as PY finalised. New start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and DIS from ADD and ended DIS same date as DOR
DK82 – No response to TC2062 issued dd/mm/yy  Unable to update PY as finalised.   DIS ended same date as DOR	No response to TC2062 issued dd/mm/yy  Unable to update PY as finalised.   DIS ended same date as DOR
DK83 – No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy from Stop notice for (*DLA/PIP) DIS and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD and ended same date as DOR	No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy from Stop notice for (*DLA/PIP) DIS and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD and ended same date as DOR
DK84 – No response to TC2062 issued dd/mm/yy. System updated with end date of 06/04/CY for (*DLA/PIP) DIS as PY is finalised and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD and ended same date as DOR	No response to TC2062 issued dd/mm/yy. System updated with end date of 06/04/CY for (*DLA/PIP) DIS as PY is finalised and new start date of dd/mm/yy to DLA(HCC)/PIP(ER) and(*DLA/PIP) DIS from ADD and ended same date as DOR
DK85 – No response to TC2062 issued dd/mm/yy. PY not updated as PY is finalised. New start date of dd/mm/yy to DLA(HCC)/PIP(ER) updated from 06/04/CY and ended same date as DOR	No response to TC2062 issued dd/mm/yy. PY not updated as PY is finalised. New start date of dd/mm/yy to DLA(HCC)/PIP(ER) updated from 06/04/CY and ended same date as DOR
DK86 – No response to TC2062 issued dd/mm/yy  System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and DIS from ADD and ended same date as DOR	No response to TC2062 issued dd/mm/yy  System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and DIS from ADD and ended same date as DOR
DK87 – No response to TC2062 issued dd/mm/yy System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) and DIS as PY is finalised. New start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and) DIS from ADD and ended same date as DOR	No response to TC2062 issued dd/mm/yy System updated with end date of 06/04/CY for (*DLA(HCC)/PIP(ER) and DIS as PY is finalised. New start date of dd/mm/yy to  (*DLA(HCC)/PIP(ER) and) DIS from ADD and ended same date as DOR
DK88 – No response to TC2062 issued dd/mm/yy ADD show (*DLA(HCC)/PIP(ER)) from dd/mm/yy System not updated as PY is finalised	No response to TC2062 issued dd/mm/yy ADD show (*DLA(HCC)/PIP(ER)) from dd/mm/yy System not updated as PY is finalised
DK89 – No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and ended same date as DOR	No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy from Stop notice for (*DLA(HCC)/PIP(ER) and DIS and new start date of dd/mm/yy to (*DLA/PIP) DIS from ADD and ended same date as DOR
DK90 – No response to TC2062 issued dd/mm/yy System updated with end date of 06/04/CY for  DLA(HCC)/PIP(ER) and DIS as PY is finalised and new start date of dd/mm/yy for (*DLA/PIP) DIS from ADD and ended same date as DOR	No response to TC2062 issued dd/mm/yy System updated with end date of 06/04/CY for  DLA(HCC)/PIP(ER) and DIS as PY is finalised and new start date of dd/mm/yy for (*DLA/PIP) DIS from ADD and ended same date as DOR
DK91 – No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy for (*‘DLA(HCC)/PIP(ER)) from 06/04/CY as PY is finalised. DIS left on system  and ended same date as DOR	No response to TC2062 issued dd/mm/yy System updated with end date of dd/mm/yy for (*‘DLA(HCC)/PIP(ER)) from 06/04/CY as PY is finalised. DIS left on system  and ended same date as DOR
DK92 - TC2062 received dd/mm/yy, system already updated	TC2062 received dd/mm/yy, system already updated
DK93 - DWP notification rec’d dd/mm/yy (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy). Tel (Clmt *1/2), conf’d emp and disadvantaged but does not meet G case criteria. System updated with end date dd/mm/yy for (*AA/DLA(HCC)/PIP(ER)	DWP notification rec’d dd/mm/yy (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy). Tel (Clmt *1/2), conf’d emp and disadvantaged but does not meet G case criteria. System updated with end date dd/mm/yy for (*AA/DLA(HCC)/PIP(ER)
DK94 - DWP notification rec’d dd/mm/yy (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy). Tel (Clmt *1/2), conf’d no longer employed. System updated with end date of employment and end date of dd/mm/yy for (*AA/DLA(HCC)/PIP(ER)	DWP notification rec’d dd/mm/yy (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy). Tel (Clmt *1/2), conf’d no longer employed. System updated with end date of employment and end date of dd/mm/yy for (*AA/DLA(HCC)/PIP(ER)
DK95 - DWP notification rec’d dd/mm/yy (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy). Tel (Clmt *1/2), conf’d emp but not disadvantaged. Does not meet G case criteria. System updated with end date dd/mm/yy for (*AA/DLA(HCC)/PIP(ER)	DWP notification rec’d dd/mm/yy (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy). Tel (Clmt *1/2), conf’d emp but not disadvantaged. Does not meet G case criteria. System updated with end date dd/mm/yy for (*AA/DLA(HCC)/PIP(ER)
DK96 – DWP notification rec’d dd/mm/yy (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy). Tel (Clmt *1/2) meets DIS criteria even though not on qualifying benefit. Moved from Case (*A/B/E/F) to Case G of disability regs. Severe DIS ended and DIS started dd/mm/yy	DWP notification rec’d dd/mm/yy (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy). Tel (Clmt *1/2) meets DIS criteria even though not on qualifying benefit. Moved from Case (*A/B/E/F) to Case G of disability regs. Severe DIS ended and DIS started dd/mm/yy
DK97 - DWP notification recvd (dd/mm/yy) shows (CLMT *1/2) no longer in receipt (*AA/DLA(HCC)/PIP(ER)) from (dd/mm/yy). TC818A Stop (S16) option issued as clmt emp 16+ hrs. BF'd until {BF}	DWP notification recvd (dd/mm/yy) shows (CLMT *1/2) no longer in receipt (*AA/DLA(HCC)/PIP(ER)) from (dd/mm/yy). TC818A Stop (S16) option issued as clmt emp 16+ hrs. BF'd until {BF}
DK98 – (*Reply/No Reply) to TC818A (Severe Stop) rec’d dd/mm/yy (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy). Tel (Clmt *1/2) meets DIS criteria even though not on qualifying benefit. Moved from Case (*A/B/E/F) to Case G of disability regs. Severe DIS ended and DIS started dd/mm/yy	(*Reply/No Reply) to TC818A (Severe Stop) rec’d dd/mm/yy (*AA/DLA(HCC)/PIP(ER)) ended (dd/mm/yy). Tel (Clmt *1/2) meets DIS criteria even though not on qualifying benefit. Moved from Case (*A/B/E/F) to Case G of disability regs. Severe DIS ended and DIS started dd/mm/yy
DK99 – (*Reply/No Reply) to TC818A (Severe Stop) (*Clmt 1 / 2) confirmed emp ended dd/mm/yy. DWP/SSS notification recvd (dd/mm/yy) (*AA/DLA(HCC)/PIP(ER)) ended on NTC from dd/mm/yy	(*Reply/No Reply) to TC818A (Severe Stop) (*Clmt 1 / 2) confirmed emp ended dd/mm/yy. DWP/SSS notification recvd (dd/mm/yy) (*AA/DLA(HCC)/PIP(ER)) ended on NTC

Disability - Miscellaneous (continued (code start with DL)

Message	Explanation
DL01 - Reply to TC818A (Severe Stop) *Clmt 1/2 confirmed employed, disadvantaged but did not have previous benefits to meet G case criteria. DWP/SSS notification recvd (dd/mm/yy) *AA/DLA(HCC)/PIP(ER)) ended on NTC from dd/mm/yy	Reply to TC818A (Severe Stop) *Clmt 1/2 confirmed employed, disadvantaged but did not have previous benefits to meet G case criteria. DWP/SSS notification recvd (dd/mm/yy) *AA/DLA(HCC)/PIP(ER)) ended on NTC from dd/mm/yy
DL02 - Reply to TC818A (Severe Stop) not enough info make a decision, did not answer call. Notification recvd (dd/mm/yy) (*AA/DLA(HCC)/PIP(ER)) ended on NTC from dd/mm/yy	Reply to TC818A (Severe Stop) not enough info make a decision, did not answer call. Notification recvd (dd/mm/yy) (*AA/DLA(HCC)/PIP(ER)) ended on NTC from dd/mm/yy
DL03 - TC818A (*Stop/Severe Dis end) received (DD/MM/YY) (insert details) confirmed working 16+ hours but does not meet the disadvantage test.(*AA/DLA(HCC)/PIP(ER)) ended on (dd/mm/yy) system updated	TC818A (*Stop/Severe Dis end) received (DD/MM/YY) (insert details) confirmed working 16+ hours but does not meet the disadvantage test.(*AA/DLA(HCC)/PIP(ER)) ended on (dd/mm/yy) system updated
DL04 - CofC received (DD/MM/YY) from (*clmt1/2) stating Child (Insert name) entitled to (*DLA/PIP/CDP) DIS from (DD/MM/YY) DWP/SSS decision date (DD/MM/YY)) not told within 1 month of decision and claim ended before include from date	CofC received (DD/MM/YY) from (*clmt1/2) stating Child (Insert name) entitled to (*DLA/PIP/CDP) DIS from (DD/MM/YY) DWP/SSS decision date (DD/MM/YY)) not told within 1 month of decision and claim ended before include from date
DL05- CofC received (DD/MM/YY) from (*clmt1/2) stating Child (Insert name) entitled to (*DLA(HCC)/PIP(ER)/CDP) from (DD/MM/YY) DWP/SSS decision date (DD/MM/YY)) not told within 1 month of decision and claim ended before include from date	CofC received (DD/MM/YY) from (*clmt1/2) stating Child (Insert name) entitled to (*DLA(HCC)/PIP(ER)/CDP) from (DD/MM/YY) DWP/SSS decision date (DD/MM/YY)) not told within 1 month of decision and claim ended before include from date