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HMRC internal manual

Tax Credits Manual

Miscellaneous (W to Z): Work lists - Next Action function (Info)

Function MAINTAIN WORKLISTS provides quick access up to a maximum of five functions that you may need to use to action a work item on a particular work list.

The functions available will depend up on

  • the work list you’ve selected
  • your user role.

Once you’ve used one of these functions, you’ll be returned to the work list so that you can

  • take another action on the same work item


  • action another work item.

Note: Guidance on how to action entries on a specific work list is detailed in the section to which the work list relates - for example, use TCM0076040 for guidance on how to action entries on the Incomplete Applications work list.