Changes - customer: Name change - customer (Info)
Only legal name changes can be accepted. A legal name is the name that is on a document such as a
- birth certificate
- adoption certificate
- marriage certificate
- civil partnership certificate
- deed of change of name (deed poll).
Names must be in the same order and spelling as the legal document.
You can not accept ‘known as’ names (names by which a person is more commonly known as and nicknames).
There is an Action Guide for this subject, select TCM0036180 to follow it