Beta This part of GOV.UK is being rebuilt – find out what this means

HMRC internal manual

Shares and Assets Valuation Manual

HM Revenue & Customs
, see all updates

Liaison with Valuation Office Agency and other offices: Valuation Office Agency

The Valuation Office Agency (VOA) advises SAV on the value of land and buildings and in certain circumstances plant and machinery, where a knowledge of the value of a company’s assets is necessary for the valuation of its shares.

A liaison arrangement also exists between SAV Information Support and a representative of the Valuation Office, known as the Valuation Office Liaison Officer (VOLO), for resolving points of difficulty, methods of valuation or problems experienced with individual VOA caseworkers . Cases involving such points may be referred to the Information Support HO for discussion with the Liaison Officer.

Straightforward matters or questions of fact should however be raised with the VOA direct, usually by memorandum, telephone, or email.

Valuers are reminded that in practice the VOA values underlying company property on the statutory open market basis of the value of the land itself. If, exceptionally, any other form of valuation is required the VOA should be expressly informed in writing.

All valuations of real or leasehold property situate in Northern Ireland are dealt with by Land and Property Services (LPS) rather than the VOA. Any case that needs to be referred to the LPS should be submitted direct to the LPS in the post. .

  Additional Guidance: SVM150000