SW09120 - Customer Engagement: Appoint a Customer Organisation Representative

Once a Customer Organisation has agreed to use Shared Workspace, the Business Unit must advise the organisation to appoint a Customer Organisation Representative (COR).

It is for the organisation to choose who they appoint but the Business Unit must advise them that the COR should have sufficient authority to

• Register their organisation to use the Shared Workspace Room
• Appoint the first two Customer Nominated Contacts SW04520