SW07640 - Plug-In: Plug-in Information for Customer Organisations
The eRoom plug-in is made available to customer organisations/members of the serviceunder the terms of the HMRC Software Disclaimer SW07630.
The plug-in is provided by EMC2 as an executable file which customer members may find theyare either unable to download to their desktops or are unable to run. In thesecircumstances, customers should contact their organisations IT support service.
Below is some information that an organisations IT service may need to know:
- The software is made by EMC2
- It is version 7.3
- It is called ClientSetup.exe
The organisations IT service can use the following link to install and activatethe plug-in:
https://ecw.hmrc.gov.uk/er1/eroomsetup/Client.cab
It is a customer organisations decision to use the plug-in and they are responsible forits installation. If there are any difficulties installing the plug-in contact the OnlineServices Helpdesk between the hours of 08:00 and 20:00 as follows:
| telephone | 0845 605 5999 |
| minicom | 0845 366 7805 |
| overseas | +44 16 1930 8445 |