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HMRC internal manual

Shared Workspace Business Manual

From
HM Revenue & Customs
Updated
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Risk Assessing: Business Implementation Risk Assessment

HMRC Business Units

It is essential before deciding to use Shared Workspace that all HMRC Business Units consider the risks associated with changing existing ways of working.

Among the things that need to be considered are:

  • changes and/or enhancements to business processes that may be needed, for instance

  • resources needed to implement Shared Workspace;
  • resources needed to manage Shared Workspace;
  • learning required by staff SW02100;
  • customer agreement to collaborate through Shared Workspace.SW09125,
  • Designing the Room
     

Customer Organisations

 
Customer Organisations are responsible for considering any risks associated with using Shared Workspace.