Repayments: repayment work lists: w047 overpayments in closed cases work list
From 6 April 2015, no work items will populate the W047 work list.
Cases will be selected and work items created on the ‘Overpayments in Closed Cases’ work list when a charge for the final year is recorded (even if zero), and
- The total overpayment credit on the record is £500 or more
- The ‘Final Return Year’ signal is set either manually or automatically
Cases will populate this work list irrespective of whether the ‘Final Return Year’ signal is or was set before or after the charge for the final year is recorded.
The cases selected will be notified by Work Management to the office responsible for the processing activities.
This work list should be reviewed weekly.
The work item should be deleted manually using function WORK LIST CASES on completion of the necessary action.