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HMRC internal manual

Repayment Claims Manual

HM Revenue & Customs
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Processing claims passed for repayment: Release Officer Action

When the Inspector has released the repayments for issue you will get the claim papers(RM3104 onwards)

  • issue any manual correspondence
  • pass papers marked `RSO’ to the RSO
  • put all other papers for filing.

See also RM3256 onwards for manual payable orders.