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HMRC internal manual

Repayment Claims Manual

Processing a claim: The detailed check

If the Group Leader asks you to carry out the detailed check (RM3500 - RM4499)

  • make sure that the claim and vouchers were stamped in your District on the same day (or get an explanation).
  • fully check the claim and vouchers.

If there is an error or query

  • mark the hardcopy CANCELLED in red
  • attach a note to say why you want the Group Leader to cancel the repayment.

Pass all cases to the Group Leader.

When you get the cancelled claims back

  • make enquiries and consider making a provisional repayment


  • amend the CL entries.