Payable orders: An R37(T) is returned undelivered
If an R37(T) is returned undelivered you should check if it states that the payable order was sent to a nominee. If it does, pass the form and envelope to an Inspector with the claim papers. Do this on the day the R37(T) is returned.
If there is anything suspicious about the claim
- send the papers with a report to Central Policy (Tax Administration Advice Team), Stockport
- quote the reference CB/AM/1221. If the payable order was issued less than 14 days ago
- ask FAO(Payments) by phone to stop payment of the payable order
- use OLDC to enter the payable order details.