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HMRC internal manual

Repayment Claims Manual

Day to day work: Introduction: General

This section tells you about day to day matters and problems which you may need to deal with before or after a repayment is made. It is divided into six parts

  • Payable orders (RM5004 onwards)
  • Claims (RM5088 onwards)
  • Transfers out (RM5124 onwards)

Over-repayments - allocation officer instructions (RM5140 onwards)

  • Statistics (RM5200 onwards)
  • Management and security (RM5212 onwards). This part contains the periodic checks (This content has been withheld because of exemptions in the Freedom of Information Act 2000)